Troubleshooting
Malfunction
Cause
Measures to be taken
There is no or not enough clean water.
The module of the preliminary water
treatment unit K5 is clogged
Replace the module of the preliminary water
treatment unit K5
The replaceable module of the final water Replace the plug-in module of the final water
purification unit K7 is clogged
treatment unit K7
Closed connection tap
Open the connection tap
Low inlet pressure
Install the boost pump on the whole apartment
or separately on the water purifier
Foreign object in one of the supply tubes
Contact the after-sales service
Water from a tap of clean water flows
slowly
The lifetime of a tank with replaceable
backfilling has ended
For replacement or purchase, contact the
after-sales service.
The water coming out is not softened
The lifetime of the tank with replaceable
backfilling is ended
For replacement or purchase, contact the
after-sales service.
Damage to the internal device of the tank For replacement or purchase, contact the
with replaceable backfill
after-sales service.
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