23
SAVE A SERVICE CALL
Check the items below before making a service call. You will be charged for
attending to any condition or fault that is not related to the manufacture or failure
of a part.
NOT ENOUGH HOT WATER (OR NO HOT WATER)
•
Is the electricity switched on?
Inspect the isolating switch marked
“HOT WATER” or “WATER HEATER” at
the switchboard and the isolating switch
(if one is installed) near the water heater
and ensure they are turned on.
Note
: Check the electricity supply to
which the water heater is connected. If
on an Off-Peak or time controlled
electricity supply, remember heating
hours are restricted.
Refer to
on page 14.
•
Check the fuse or circuit breaker
marked “HOT WATER” or “WATER
HEATER” at the switchboard.
•
Twin element water heaters
A twin element non-simultaneous model must have power available to the top
heating unit circuit at all times for the water heater to operate as designed.
•
Are you using more hot water than you think?
Is one outlet (especially the shower) using more hot water than you think?
Very often it is not realised the amount of hot water used, particularly when
showering. Carefully review the family’s hot water usage. Have a plumber fit
a flow control valve to each shower outlet to reduce water usage.
•
Relief valve running
Is the relief valve discharging too much water?
Refer to
“Temperature Pressure Relief Valve or Expansion Control Valve
on page 24.
•
Thermostat setting
Ensure the thermostat setting is appropriate. You may choose to have a
licensed electrical worker check and adjust the thermostat upwards to gain
additional hot water capacity.
Refer to
on page 13.
Warning:
Hotter water increases the risk of scald injury.
