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AQUALEAK EMS-10X, Instruction Manual

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Environmental Monitoring System (EMS-5X, 10X and OS) Instruction Manual 
 

50 

6

 

Maintenance 

 

Ensure you have read the Safety Information in 

Section 1

 before undertaking maintenance.  

 

6.1

 

Cleaning  

✓

 

Clean the outside of the EMS-05. Use a 
dry, clean cloth. 

 

DO NOT

 use abrasive agents or solvents to 

clean the equipment. 

 

6.2

 

Relays 

The 

Relay Maintenance

 screen (

section 5.3.2

) is used to test the operation of the output relays for the Master 

Panel and its ancillary devices by latching and unlatching (i.e. activating and deactivating) them. 
 

6.3

 

Troubleshooting 

The table below lists the most common problems and their solutions. If a problem cannot be solved then please 
call support on 

+44 (0)1249 715698

 or visit our website at 

www.aqualeak.com

. 

Problem 

Possible Cause 

Possible Solution 

System does not power on 

Power 

cable

 

is 

incorrectly 

connected to the Master Panel. 

Check the power cable. Review 

3.1.2 

Power Connection.

 

Switched  fused  spur

  is  faulty  or 

inactive. 

Check  fuses  and  power  on  the 
switched  fuse  spur.  Review

  3.1.2 

Power Connection.

 

Sensor data is intermittent 
or inactive 

Sensors not connected properly. 

Check Leader Cable and connections. 
Review 

3.2.3 Sensor Connections

. 

Sensors not configured properly. 

Review 

4.2 XML Configuration File

. 

Leak detected but no leak 
present 

Sensor cable is touching something 
conductive. 

Check Leader Cable and connections. 
Review 

3.2.3 Sensor Connections

. 

Sensor cable is over 100 metres in 
length. 

Sensor cable had debris on it. 

Clean sensor cable. 

Ethernet network 
connection is intermittent 
or inactive 

Network  has  not  been  configured 
properly (e.g. DHCP not enabled). 

Ensure DHCP and Modbus are not both 
enabled.  Review 

4.2.4  Network 

Settings

. 

 

Serial Link network 
connection is intermittent 
or inactive 

Network  has  not  been  configured 
properly (e.g. Modbus not enabled). 

Ensure DHCP and Modbus are not both 
enabled.  Review 

4.2.5  Modbus 

Settings

.

 

Email Alerts are 
intermittent or inactive 

Email  Alerts  have  not  been 
configured properly. 

Review 

4.2.6 Email Settings

. 

Table 15:

 Troubleshooting

 

 

Summary of Contents for EMS-10X

Page 1: ...Read these instructions carefully before using this product Keep these instructions in a safe place for future reference EMS 5X 10X OS Water Leak Detection System Instruction Manual ...

Page 2: ...oes not precisely reflect your system Aqualeak reserves the right to make changes without notice both to this manual and the products which it describes Purpose This document provides installation and operating instructions for the Environmental Monitoring System EMS 5X EMS 10X and EMS OS Water Leak Detection System Symbols and Notices Used Important information has been highlighted throughout thi...

Page 3: ...ace Board and Outstation Settings 36 4 2 9 Configuration File Installation 37 4 3 Operating System Updates 38 5 Operation 40 5 1 Master Panel LCD Touch Screen 40 5 1 1 Summary Screen 40 5 2 User Menu 41 5 2 1 Date Time 41 5 2 2 LCD Backlight 42 5 2 3 Live Zone Readings 42 5 2 4 Alarm Log 43 5 3 Engineers Menu 44 5 3 1 Live Communications 45 5 3 2 Relay Maintenance 46 5 4 Alarms 47 5 4 1 Active Ala...

Page 4: ... Panel Showing USB Port 22 Figure 17 EMS Engineers Menu 23 Figure 18 Expanded EMSSettings Folder 24 Figure 19 Expanded UserPins and EngineerPins Folders 25 Figure 20 Expanded NetworkSettings Folder 26 Figure 21 Expanded TCPModbusSettings Folder 28 Figure 22 Expanded SerialModbusSettings Folder 29 Figure 23 Expanded EmailSettings Folder SMTP and Email Alerts 30 Figure 24 Expanded EmailSettings Fold...

Page 5: ...hildren or persons with reduced physical sensory or mental capabilities Where necessary such Persons should be given supervision by a qualified person responsible for their safety DO NOT position the unit including its power cable where it may violate Fire or Health and Safety regulations e g block fire exits or stairwells etc 1 3 Electrical Safety RISK OF 230 VOLT ELECTRIC SHOCK RISK OF DEATH OR ...

Page 6: ...h manufacturer documentation for any components specified in the installation requirements of this manual 1 5 Post Installation Safety Once installed 1 Perform a test run to ensure normal operation 2 Explain all safety precautions to the end user 3 Provide a copy of this manual to the end user It is the responsibility of the end user to supply this manual to any other subsequent users All goods ar...

Page 7: ... Features Highly versatile with bespoke configuration Programmable relay outputs Remote Status Monitoring via email Email Modbus and multiple digital outputs Supports Modbus TCP IP and Modbus RTU RS232 RS485 Touch screen display Designed and built in the United Kingdom CE Compliant Monitors for leaks sensor cable breaks and internal system faults Operation In operation the EMS 05 continuously moni...

Page 8: ...250 VAC Motherboard Output Relay Current Rating 8 A Amps Maximum into resistive load Relay Minimum Load 10 mA Milliamps At 5 VDC Volts Direct Current Detection Response Time 1 second Ingress Protection IP Code IP51 dust protected and dripping water Ingress Protection to IEC 60529 Holes drilled during installation may affect unit IP USB Port 2 0 For software and configuration file updates Operating...

Page 9: ...d OS Instruction Manual 9 2 2 Input Output Connections Figure 2 EMS 5X Top and 10X OS Bottom Input Output Connections 11 12 13 14 15 11 2 3 4 5 6 7 8 9 10 12 13 1 14 1 2 3 4 5 6 7 8 9 10 16 11 12 13 14 15 11 2 3 4 5 6 7 8 9 10 12 13 1 14 1 2 3 4 5 ...

Page 10: ...4 Configurable Alarm Fault Relay Relay 14 5 Alarm Relay Relay 13 6 Cable Break Relay Relay 12 7 Common Alarm Fault Relay Relay 11 8 Interface Board Power PL7 Mains Abbreviations Communications Terminals PL8 Mains terminals are marked L E N L Live E Earth N Neutral 9 12 24 VDC Output Terminals PL6 10 12 24 VDC Selector Switch SW2 11 Reboot Relay Switch SW1 12 230 VAC to 24 VDC Power Supply Unit 13 ...

Page 11: ...k detection and prevention systems are based on a modular design Parts supplied depend upon intended application and particular requirements Once the individual components have been selected the bespoke system can be built and installed Figure 3 EMS 5X Three Zone Communications Room Example EMS 5X LCB10C Leader Cable SCY Sensor Cable ...

Page 12: ...Environmental Monitoring System EMS 5X 10X and OS Instruction Manual 12 Figure 4 EMS OS Multiple Zone Floor Example Using Outstations Outstation EMS OS SCY Sensor Cable LCB10C Leader Cable ...

Page 13: ...e Master Panel before starting to make final connections 3 1 2 Power Connection A competent person must install a 230 VAC unswitched fused spur near to the EMS The switched fused spur must be clearly marked as the disconnecting device for the EMS Where available the EMS unit should be connected to a UPS backed power supply Figure 5 Master Panel Electrical Power Connections Connect power to the EMS...

Page 14: ...er or Engineer Zone cable break 13 Alarm Relay latched upon alarm until acknowledged by User or Engineer Zone alarm 14 Configurable User configurable to latch on Alarm 13 and or Cable Break 12 Relay latched only when alarm or cable break present in real time See Alarm 13 and or Cable Break 12 15 Watchdog Relay normally energised De energised upon any system fault Motherboard loss of power Interfac...

Page 15: ...re 6 2 When connecting the leader cable to its respective sensor input terminals ensure that the factory issued terminating resistor is removed Retain all resistors for future fault finding testing 3 Plug the opposite end of the leader cable into the sensor cable Figure 7 4 Once all sensor cables are connected plug the End of Line EOL terminator into the end of the last run of the sensor cable Mot...

Page 16: ... 6 2 When connecting the leader cable to its respective sensor input terminals ensure that the factory issued terminating resistor is removed Retain all resistors for future fault finding testing 3 Cable the opposite end of the leader cable in to the Start of Line SOL Figure 8 4 Plug the sensor cable into the connection on the SOL 5 Once all sensor cables are connected plug the End of Line EOL ter...

Page 17: ...he interface board Do not connect the green or white cores Figure 6 2 When connecting the leader cable to its respective sensor input terminals ensure that the factory issued terminating resistor is removed Retain all resistors for future fault finding testing 3 Connect the opposite end of the leader cable to the ESD probe Figure 9 LOOP TERMINAL block not used Green and white cores not used Belden...

Page 18: ...rminals on the interface board Do not connect the green or white cores Figure 6 2 When connecting the leader cable to its respective sensor input terminals ensure that the factory issued terminating resistor is removed Retain all resistors for future fault finding testing 3 Connect the series of ESD probes Ensure that a All EOL switches except the last are set to the OUT position b The last EOL sw...

Page 19: ...rrect relay for the application 2 Connect to the relevant relay Figure 11 core colours are for illustrative purposes only and may differ during application 3 3 2 12 24V Output to Ancillary Device Figure 12 Using the 12 14 Output to Power an Ancillary Device Use the 12 24V auxiliary output to power an ancillary device as follows 1 Ensure that the unit is powered OFF Use the voltage selector switch ...

Page 20: ... Device Normally Open Use the EMS to power a 230V ancillary device as follows 1 Refer to Table 3 3 2 1 Relay Functions and Triggers to select the correct relay 2 Wire the device Figure 13 and Figure 14 If the device is not within the immediate vicinity of the EMS panel a local isolator must be installed next to the device for safe isolation and maintenance The fuse rating of the local isolator sho...

Page 21: ...the outstation terminals will be fed from the outgoing terminals of the interface board of the master panel Power and data for the next outstation will be fed from the outgoing terminals of the preceding outstation on the top right of the outstation PCB 3 Sensor connections are as per the instructions for the master panel Figure 6 4 Address the outstation using the DIP switch on the PCB The master...

Page 22: ... configuration file name itself The EMS 05 is highly configurable options include EMS Settings User PIN types and numbers Network Modbus settings Email settings Relay settings Interface Board settings 4 1 USB Port The USB Port 2 0 located at the rear of the unit is used with a standard USB stick sold separately to transfer and update operating system apk software and the xml configuration file Ope...

Page 23: ...factory default xml configuration file is less than 10 Kilobytes 10KB in size Thousands of copies can be easily stored on a modest USB stick with a 128 Megabyte MB storage capacity Figure 17 EMS Engineers Menu To examine or edit the xml configuration file it is necessary to first export it to a standard USB stick Export the xml configuration file to a USB stick as follows 1 Ensure the EMS is power...

Page 24: ...eak alarm Sensor readings are scaled from 0 short circuit leak to 255 open circuit cable break Typically set to 150 InactivityTimeout How long the system will wait in seconds for user input When expired the system will switch back to the Summary Screen Typically set to 120 seconds for most installations LoginTimeout How long the system will wait in seconds for users to perform functions When expir...

Page 25: ...neerPin Engineer profile folder Contained in the EngineerPins attribute folder Engineers have access to all system functions Name User or Engineer name Pin Personal Identification Number User default 0000 Engineer default 1234 Table 5 User PIN Settings Figure 19 Expanded UserPins and EngineerPins Folders Set up a new User or Engineer profile as follows 1 Click the icon next to the UserPins or Engi...

Page 26: ...ed if DHCP is disabled SubNetMask Sets IP address range available within the network Gateway Gateway address Interface to send information Must be entered if DHCP is disabled If there is no gateway address eg for isolated networks BMS SCADA enter the fixed IP address but change the final digits of this attribute after the last decimal point to 254 For example IP address 192 168 0 0 Gateway address...

Page 27: ... Serial RTU Modbus configuration Register 0 Master Station Relay Bits and Register 1 Interface Board Register 2 onwards for Outstations are identical are REGISTER 0 Master Station Relays REGISTER 1 Interface Board Bit Corresponding Relay Bit Corresponding Function 0 Relay 1 Configurable 0 Interface board online 1 Relay 2 Configurable 1 Zone 1 fault 2 Relay 3 Configurable 2 Zone 2 fault 3 Relay 4 C...

Page 28: ...eout in seconds This should be set to a value just longer than the polling interval of the BMS SCADA system Default is 5 Table 8 Modbus Ethernet TCP Settings Configure the Modbus TCP settings as follows 1 Click the icon next to the TCPModbusSettings attribute folder to expand it All configurable elements will appear below along with element text to change in the right column Figure 21 2 Click the ...

Page 29: ...ing problems SlaveAddress Slave Address Set to match the SCADA BMS system BaudRate Baud Rate Set to match the SCADA BMS system BitCount Bit Count Set to 7 or 8 to match the SCADA BMS system StopBits Stop Bits Set to 1 or 2 to match the SCADA BMS system Parity Set to 0 none 1 even or 2 odd to match the SCADA BMS system Table 9 Modbus Serial Link RTU Settings Configure the Modbus serial link setting...

Page 30: ...t credentials SMTPSendAttempts Number of attempts to resend email s on delivery failure SMTPDelayBeforeRetry Delay in seconds before resending email s on delivery failure EmailFromAddress Email address of EMS EmailFromName Name of person sending email EnableEmailAlerts Set to 1 to enable email alerts if an alarm occurs Set to 0 to disable The alarm text contained in the body of email alerts consis...

Page 31: ...mailSettings attribute folder and the EmailAlertRecipients profile folder to expand them At least one existing EmailRecipient element will appear below Figure 23 2 Click an EmailRecipient element to highlight it i e in the left column not the text to change in the right column Copy the element e g press CTRL and C together 3 Click the EmailAlertRecipients attribute folder above to highlight it Pas...

Page 32: ...needs to match the email subject field exactly and is case sensitive The reply will contain a summary of the current status of the unit including Number of alarms Number of faults EMS software version EMS configuration details IMAPServerAddress IMAPServerUserName IMAPServerPassword Internet Message Access Protocol IMAP Server Password IMAPServerUseSSL Set to 1 to enable Secure Sockets Layer SSL Se...

Page 33: ...ither Text must be lowercase The relay will reset as soon as faults or alarms have been cleared section 5 4 Alarms Table 12 Relay 14 Settings Configure relay 14 as follows 1 Click the icon next to the RelaySettings attribute folder to expand it The Relay14Function element will appear below along with its element text to change in the right column Figure 25 2 Click the Relay14Function element text ...

Page 34: ...hen setting relay exercising to operate at a certain time of day it is highly advisable to staggering the relay operation times to avoid overloading the power supply fuse and or cause water hammer surges ExerciseDuration Relay exercise duration If ExercisePeriod is enabled set period of time in seconds to exercise the relay default is 60 seconds Triggers Profile folder that can contain up to 10 Tr...

Page 35: ...ting of the file is complete update the configuration version date and author Use the XML or text editor Save As option to rename the file to the updated version number Set up a new relay profile as follows 1 Click the icon next to the RelaySettings attribute folder to expand it At least one existing relay profile folder will appear below Figure 25 2 Click a relay profile to highlight it Copy the ...

Page 36: ... Z2T Z3T Z4T and Z5T Sensor Alarm thresholds for each sensor on the internal station board Range is from 0 short circuit leak to 255 open circuit cable break Typically set to 80 Adjust to a lower value of the sensor is in a very damp environment Adjust to a higher value if in a very dry area and or very small leaks are to be detected Z1Name Z2Name Z3Name Z4Name and Z5Name etc Zone identities e g C...

Page 37: ...ctory of the connected USB stick regardless of file name or modification date To prevent misconfiguration any other xml files e g old configuration files should be stored elsewhere such as in a subdirectory of the USB stick Before uploading the revised xml configuration file ensure that The configuration version date and author have been updated see 4 2 2 EMS Settings The file name has been edited...

Page 38: ...ed by Aqualeak Detection Ltd The EMS 05 Android operating system may be periodically updated to improve functionality and performance The appropriate Android Application Packages apk files for this purpose will be provided by Aqualeak Detection Limited Figure 27 EMS Software Update Process Menu icon ASTRO File System icon apk software update Icon Complete action using dialog box ...

Page 39: ...will appear and the USB disk will be opened automatically 4 Tap the apk software update icon to install Figure 27 5 A Complete action using dialog box will appear Tap Package Installer and then Just Once Figure 27 6 A confirmation dialog box will appear Tap Install to confirm and begin installation Figure 27 7 After a while the confirmation dialog box will state that the apk software update has be...

Page 40: ...en power is supplied i e via a mains connection and display the Aqualeak logo The unit will then boot and display the following screens display in order 1 Boot screen includes software version and configuration status Figure 28 2 Summary screen includes system status and log in Figure 29 and Figure 30 Figure 28 EMS 5X Boot Screen Loading xml Configuration 5 1 1 Summary Screen Users may log in view...

Page 41: ... Number default 0000 see section 4 2 3 to configure PIN Numbers to any 4 digit code 3 The User Menu will display Figure 31 5 2 1 Date Time The EMS 05 will automatically change the time according to British Summer Time BST Set the date and time as follows 1 Open the User menu see 5 2 User Menu 2 Tap the Date Time button The Set Time and Date screen will display 3 Tap the relevant increment or decre...

Page 42: ...o set the period of inactivity 4 Once set tap the Back button to return to the User Menu 5 2 3 Live Zone Readings Live Zone Readings are useful when investigating faults or water leak conditions The Live Zone Readings screen is used to view the status of all monitored zones Figure 32 EMS Live zone readings Access Live Zone Readings as follows 1 Open the User menu see 5 2 User Menu 2 Tap the Live Z...

Page 43: ...g button The Alarm Log screen will display 3 Tap the Back button to return to the User Menu To prevent the file becoming too large the Alarm Log should be periodically copied to a USB memory stick for user records When this process has completed the current log file is cleared Export the Alarm Log to a USB stick as follows 1 Ensure the EMS is powered ON and at the Summary screen Open the front of ...

Page 44: ...s Menu has all functions available to a standard User see 5 2 User Menu plus the following Live Communications Comms Relay Maintenance Load Configuration from USB Export Configuration to USB Exit Application i e to update software see 4 3 Operating System Updates Figure 33 EMS Engineers Screen with Additional Options Access the Engineers Menu as follows 1 Summary screen Tap the green Engineer butt...

Page 45: ...ons The Live Comms i e live communications screen is useful for failure diagnosis Figure 34 Live Comms Screen Access the Live Comms screen as follows 1 Open the Engineers Menu i e if on a different screen 2 Tap the Live Comms button Figure 33 The live communications screen will display Figure 34 ...

Page 46: ...g and unlatching them Figure 35 EMS Relay Maintenance Screen Test the operation of output relays as follows 1 Open the Engineers Menu i e if on a different screen 2 Tap the Relay Maintenance button Figure 33 The Relay Maintenance screen will display Figure 35 3 Tap the relevant increment or decrement buttons to select a relay to test 1 14 and 16 4 Tap the Latch Relay and Unlatch Relay buttons to t...

Page 47: ... Alarms Active Alarms are displayed on the Alarms screen Figure 37 where the user may Acknowledge individual alarms Acknowledge all alarms engineer only Refresh the alarm list Reset relays In Figure 37 below water has been detected in zones 1 and 2 Interface Board and the zone relays are activated i e latched Figure 37 EMS Alarms Screen with Active Alarms Listed List Active Alarms as follows 1 Ope...

Page 48: ...larm List button to clear all acknowledged alarms on the list 6 Once complete tap the Back button to return to the Summary screen Acknowledge individual alarms as a user as follows 1 Open the Alarms screen i e if on a different screen 2 Tap an Alarm listed to acknowledge it Its text colour will change from black to blue A green Acknowledge button will also appear bottom centre left Figure 38 3 Tap...

Page 49: ...ground to reset The text colour will change from black to blue A green Rest Relay button will also appear bottom centre left Figure 39 A numeric keypad for the user PIN will display 3 Enter a user PIN default 0000 see 4 2 3 User PIN Types and Numbers to configure PIN Numbers to any 4 digit code 4 The selected relay will be reset and turn green on the list The Reset Relay button will also disappear...

Page 50: ...ion Switched fused spur is faulty or inactive Check fuses and power on the switched fuse spur Review 3 1 2 Power Connection Sensor data is intermittent or inactive Sensors not connected properly Check Leader Cable and connections Review 3 2 3 Sensor Connections Sensors not configured properly Review 4 2 XML Configuration File Leak detected but no leak present Sensor cable is touching something con...

Page 51: ...ucts are covered Persons not named as the original purchasers on the order information Physical damage to the unit due to abuse accident neglect or misuse This includes o Damage caused by water or other liquids o Damage caused by connection to incompatible power sources o Damage caused by connection to incompatible devices not manufactured by Aqualeak o Damage caused by improper installation i e n...

Page 52: ...r further information Address each outstation using the DIP switches on the PCB The master panel will have either 1 or 2 interface boards which will occupy either address 1 or addresses 1 and 2 Outstations should be addressed sequentially so the first outstation will be either address 2 or address 3 depending on the variant of master panel ...

Page 53: ... the European Guideline 2002 96 EC for Waste Electrical and Electronic Equipment and its implementation into national right measuring tools that are no longer usable must be collected separately and disposed of in an environmentally correct manner ...

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