ROCKIT JR
WARRANTY
19
aquaglide.com | © 2017 Aquaglide
Warranty coverage will be pro-rated at the discretion of Aquaglide in
a reasonable manner, based on the issue(s) at hand and the age and
condition of the item. Typical pro rata coverage scale (may vary):
≤6 Months Replacement
≤1 Year Repair or 75% - 100% of replacement cost
≤2 Years Repair or 50% - 75% of replacement cost
≤3 Years Repair or 25% - 50% of replacement cost
This warranty is voided if any unauthorized repair, change, or modification
has been made to any part of the product without the express written
authorization of Aquaglide.
The warranty for any product which has been repaired or replaced under
this warranty is valid from the date of the original purchase only.
Any warranty claims must be accompanied by the original purchase
receipt. The name of the retailer and date of purchase must be clear and
legible.
There are no warranties which extend beyond the warranty specified here.
Returns and Service Policy
Product can be returned only if a return authorization number (RA) is
given by Aquaglide in advance. The RA number must be on the outside of
the package or it will not be accepted at our warehouse. Freight on the
returned product must be prepaid or it will not be accepted. Upon receipt,
Aquaglide will make a determination within (30) days. If the product is
covered under warranty it will be returned to the customer at the expense
of Aquaglide after repairs can be made. If not, the customer will receive a
quote for repair and/ or replacement as well as any necessary cleaning and
shipping charges. The customer will have 30 days to accept the quotation.
At the end of 30 days, or upon refusal of the quote, Aquaglide will return
the product in the condition in which it was received at the customer’s
expense. The customer agrees to authorize North Sports, Inc. to charge
the customer’s credit card for any costs not covered under the terms and
conditions of the Aquaglide Warranty.
