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21

GETS STUCK ON, MAIN DRAINS, RETURN FITTINGS, LIGHTS,

STAIRS OR IN CORNERS

Your. cleaner. has. approximately. one. inch. of. clearance. between. the. floor. and. its. underside.. . The. Brushes. (Page. 16,.
SCRUBBING.BRUSHES.CARE.AND.REPLACEMENT).enable. the.cleaner.to.climb.over.most.obstacles.like.main. drains,.
return.filters,.lights,.and.pop-up,.in-floor.systems,.and.to.climb.up.stairs.in.most.pools...But,.in.some.cases,.the.size.or.
convex.surface.of.some.of.these.obstacles.(i.e..lights,.raised.main.drains).are.too.great.and.stop.the.cleaner.from.moving.
forward.or.reverse.by.catching.on.the.underside.of.the.cleaner...

Follow.these.recommendations.to.assist.your.cleaner.with.the.following.obstacles:

If.necessary,.you.may.reposition.your.Power.Supply.to.the.mid-point.of.either.short.side.of.your.pool’s.width,.always.
keeping.the.Power.Supply.at.least.12.feet./.4.meters.from.the.pool’s.edge,.to.allow.adequate.Floating.Cable.length.to.
reach.all.areas.of.the.pool.(Page.6,.Fig..6b).

main Drains

Contact.an.Authorized.Dealer.location.to.purchase.a.main.drain.guard,.which.will.prevent.your.cleaner.from.becoming.
stuck.on.the.Main.Drain..

NOTE: The bottom step of a ladder may stop your cleaner from freely climbing and tilting 90º up the wall from the floor.  This means 

the cleaner will remain in the forward mode, ‘spinning its wheels’, under the ladder, not allowing its internal incline sensors to 

detect the wall.  Fortunately, your cleaner is equipped with safety timer that will automatically reverse your cleaner after a period 

of time.

Scrubbing Brushes (Pages 10-11)

Check.that.your.Brushes.are.plush.and.not.worn...Should.they.require.replacement,.replacement.sets.are.available.for.
purchase.through.your.Authorized.Dealer.

incline Sensors

Always.start.your.cleaner.on.a.horizontal.level.surface.with.both.Brushes.touching.the.floor.(Page.6,.Step.2)...Should.
your.cleaner.begin.its.cleaning.cycle.in.a.incline,.the.Incline.Senors.within.the.Drive.Motor.may.begin.operating.assuming.
that.the.incline.angle.is.a.level.floor...When.the.cleaner.does.become.level,.the.Incline.Sensors.will.tilt.and.consider.the.
floor.to.be.the.wall...This.will.offset.its.operation,.resulting.in.insufficient.cleaning.due.to.remaining.in.forward.or.reverse.
positions.for.great.lengths.of.time.when.not.needed.

POWER SUPPLY APPEARS TO SHUT OFF BEFORE COMPLETING A CLEANING CYCLE

1.. Unplug.the.Power.Supply.and.check.the.Fuse.(Page.4;.Fig..4).to.see.if.it.is.blown...If.the.Fuse.appears.burned.out,.then.

replace.it.with.the.same.type./.amperage.Fuse.

2.. If.your.cleaner’s.Power.Supply.is.connect.to.an.external.timer,.check.to.make.sure.that.the.external.timer.source.is.set.

for.the.desired.cleaning.cycle.timeframe.

DOES NOT SINK OR FLOATS AWAY

Remove any additional Flotation (Page 9, FLoTATioN)

Clean the Filter Bag thoroughly as it may trap air (Page 8, CLeANiNg AND ChANgiNg The FiLTeR BAg)

Remove any trapped air (Page 6, CLeANeR START PoSiTioN)

If.you.have.previously.added.any.(combination).of.the.Flotation.(Page.9).provided.into.your.cleaner,.to.assist.its.buoyancy,.

it.is.suggested.that.you.remove.the.devices.one-by-one.until.proper.buoyancy.is.restored.and.the.noise.has.lessened.

Squeaking

The.cleaner.is.composed.from.plastic,.rubber.and.stainless.steel.components.which.may.squeak.as.the.cleaner.operates...

Apply.non-water.soluble.grease.or.oil.to.component.contact.points.[i.e..where.the.Wheel.Tube.meets.the.Side.Plate.(Page.

13,.Figs..19a-b.),.where.the.Drive.Pulley.meets.the.Bushing.(Page.13;.Figs..19a-b),.etc.].to.assure.the.smooth.movement.of.

these.parts.and.reduce.squeaking.

grinding

Check.Drive.Belts.and.Drive.Tracks.(Pages.11-13).for.proper.tension.and.alignment...Adjust.or.replace.if.necessary.

Summary of Contents for XTREME

Page 1: ...IN GROUND RESIDENTIAL ROBOTIC SWIMMING POOL CLEANER OPERATOR S MANUAL TROUBLESHOOTING GUIDE Please Read Carefully Before Using Your Pool Cleaner ENGLISH PART 820332 ...

Page 2: ... AquaProducts com DO NOT RETURN TO DEALER Contact Aqua Products dedicated support personnel toll free at 800 845 4856 for live assistance or via e mail at CustomerService AquaProducts com for personal support and answers to any questions regarding technical or operating issues of your cleaner To view the latest information for your cleaner such as troubleshooting videos updated Operator Manuals ec...

Page 3: ...leshooting Guide In Depth 18 21 WARNING Never operate your cleaner when it is not totally submersed in the pool water Doing so will void warranty and may cause severe damage to motors and require costly repairs WARNING Never allow anyone to swim in the pool while the cleaner is in the pool WARNING Using the Floating Cable to lift the cleaner out of the water will cause severe damage to your cleane...

Page 4: ...anual 1 Side Handle 2 Outlet Top 3 Propeller 4 Side Plate 5 Wheel Tube Retaining Ring 6 Brushes 7 Pump Motor 8 Drive Motor 9 Filter Bag 10 Bottom Lid Assembly see page 4 11 Filter Screen 12 Floating Cable see below 13 G Tooth Drive Track 14 Wheel Tube FLOATING CABLE FEATURES Figure 2 2 Prong Male Connection 14b 14a 14c 14a Floating Cable 14b Cable Float 14c Cable Float 2 prong male connection Figu...

Page 5: ...3a 12d Debris Intake Port Flap 12e Filter Bag 12a 12 12e 12 12c 12d 12b 12d Fuse Holder is located on the back of the Power Supply POWER SUPPLY FEATURES Figure 4 15a Power Supply Handle 15b Power Switch ON OFF 15c Fuse Holder 15d Power Supply Housing 15e Floating Cable Socket 15f Power Supply Cable 15a 15d 15e 15f 15b ...

Page 6: ...ent any possible electrical shock TIP To help protect your Floating Cable from potentially getting wrapped around your cleaner s brushes it is suggested to turn off your pool s filtration system while your cleaner is in operation NOTE It is suggested to unplug the Power Supply when the cleaner is not in use Power Supply Floating Cable 12 4m from pool s edge Make sure that the Power Supply is posit...

Page 7: ...cuit Interrupted GFCI Residual Current Device R C D protected outlet If your GFCI outlet is too far away and your cleaner does not have enough Cable to properly enter the pool at the midpoint of its longest side then you may use a proper outdoor grounded extension cord but always keep the Power Supply at least 12 4 m from the pool s edge The Power Supply Fig 4 should be placed in a sheltered area ...

Page 8: ...m or so B Your Cleaner moves across the floor to about half the width of the pool and then reverses backwards for a few seconds The cleaner turns slightly and moves towards the wall again C Your cleaner climbs the wall for a couple of seconds D Your cleaner reverses to move back across the floor to about half the width of the pool and then reverses backwards for a few seconds The cleaner turns sli...

Page 9: ...oating Cable to lift the cleaner out of the water will cause severe damage to your cleaner and may result in costly repair Power Supply GFCI R C D outlet Floating Cable Floating Cable Handle 3 Lay your cleaner on its back or side on a soft surface to avoid scratching it Individually pull each Lock Tab gently away from your cleaner s body to free the Bottom Lid Fig 8 4 Remove the Filter Bag from th...

Page 10: ...the Bottom Lid Assembly Fig 11a Secure the H Float with the 2 screws provided by fastening them in from the outside of from under the Bottom Lid Assembly This should provide adequate buoyancy 2 Should your cleaner require more Flotation then add the 2 remaining Side Pocket Floats Fig 10b 1 at a time until adequate buoyancy is achieved Pocket Floats do not require any screws or glue Simply place th...

Page 11: ...ct against personal injury and damage to your cleaner always unplug your cleaner from its Power Supply prior to performing any maintenance or repair procedures IMPORTANT Be careful not to over tighten the Screws or you may strip the screw holes or crack the Outlet Top when re assembling IMPORTANT Never lift your cleaner out of the pool using the Floating Cable Your may use the Floating Cable to pu...

Page 12: ... and length of season Worn stretched loose or flat spotted Drive Tracks may effect the cleaning pattern impeding its ability to cover the entire pool If during your periodic inspection you find that your Drive Tracks are worn please contact your Authorized Dealer for replacement Drive Tracks 1 Unplug your cleaner from its Power Supply and remove your cleaner from the pool 2 Place your cleaner on i...

Page 13: ...tor side which holds Side Plate in place Figure 16 Figure 17 Wheel Tube Retaining Ring E Clip TIP We suggest using needle nose pliers to remove the Wheel Tube Retaining Rings TIP Please see Page 13 for Top View and Inside View of the Drive Belt Assembly Figs 19a b IMPORTANT AlwaysreplacebothTracksatthesametime Replacing only one will adversely effect the cleaner s cleaning pattern NOTE Before remo...

Page 14: ...gure 19a Inside View Figure 19b Top View NOTE When re assembling be sure that the Drive Tracks are positioned so that they press against the thick side of the Stepped Sleeve Rollers When re assembling please make sure that the teeth of the Drive Belts are facing inward DRIVE BELT ASSEMBLY ...

Page 15: ...ve material Fig 20b The Power Supply should be positioned in the center of the base of the shipping box and the shipping box base must be firmly sealed Fig 20b Figure 20a Figure 20b Correct Incorrect do not coil cable in a figure 8 configuration Incorrect do not place cleaner on top of power supply CLEANER STORAGE When not in use it is important that your cleaner its Floating Cable and Power Suppl...

Page 16: ...s serial number in an envelope Fig 24 A copy of the information relevant to the current technical issue should be sent in the packaging with your cleaner in an envelope Please include a letter indicating the following Technical issue Troubleshooting procedures that you completed Who you spoke with when and what was determined Yourcontactinformation name email phonenumber address cleaner model name...

Page 17: ...BRUSHES CARE AND REPLACEMENT for wear C Remove Flotation see Page 9 FLOTATION WARNING Before performing any troubleshooting maintenance procedures on your cleaner it should be disconnected from the Power Supply transformer and the Power Supply should be unplugged from the electrical outlet to prevent the possibility of personal injury or damage to the cleaner 5 Debris comes out of the cleaner when...

Page 18: ...ains return fittings lights Stairs or in Corners A Check Scrubbing Brushes for wear Pages 10 11 SCRUBBING BRUSHES and REPLACEMENT B Adjust Flotation Page 9 FLOTATION 9 power supply appears to shut off before completing a cleaning cycle A Unplug the Power Supply and check the Fuse Page 4 Fig 4 10 does not sink or floats away from the wall A Remove any additional flotation and trapped air Page 6 CLE...

Page 19: ...is not the issue and is cleaned remove the Bag from your cleaner and operate it If it now operates properly then the Filter Bag requires a more thorough cleaning to remove the particulates from the fibers of the Bag 3 Check the Intake Valve Flaps Page 4 Fig 3 12d on the underside of your cleaner The Flaps should move freely to open and close Clean and free the Valve Flaps if necessary 4 Make sure ...

Page 20: ... ON It is unlikely that both Motors Drive Motor and Pump Motor Page 4 Figs 1 7 and 8 are experiencing mechanical problems In most cases the issue lies with something that is hindering the flow of electricity from the electrical outlet to the Power Supply Page 4 Fig 4 or through the Floating Cable Page 3 Fig 2 to the cleaner itself To locate and resolve where electrical flow is being hindered check...

Page 21: ...truding from walls may impede the left right movement of your cleaner when it is at the waterline causing the cleaner to remain in one or two sections while missing others For optimal performance it is recommended to remove objects from the pool walls when operating your cleaner If some objects such as ladders can not be removed during your cleaner s cleaning cycle place the cleaner in each of the...

Page 22: ...ys start your cleaner on a horizontal level surface with both Brushes touching the floor Page 6 Step 2 Should your cleaner begin its cleaning cycle in a incline the Incline Senors within the Drive Motor may begin operating assuming that the incline angle is a level floor When the cleaner does become level the Incline Sensors will tilt and consider the floor to be the wall This will offset its oper...

Page 23: ...URE USE MODEL PURCHASE DATE PLACE PURCHASED SERIAL NUMBER NOTE Serial number can be found on the warranty card the packing carton and your cleaner QUESTIONS Contact the Retailer you purchased your cleaner from ADDITIONAL NOTES ...

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