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3.5 Commonly reported problems
THE PUMP DOES NOT FUNCTION AND THE GREEN LED IS NOT LIT.
Solutions
1. Check that the electrical connection is correctly made.
2. Check that the fuse has not blown
3. Replace the electronic circuit with a new one.
THE PUMP FUNCTION CORRECTLY BUT NO LIQUID IS INJECTED IN THE PLANT
Solutions
1. Check the product level in the tank.
2. Check the foot filter which could be closed.
3. Check the injection valve is not closed.
4. Effectuate a maintenance of the suction and delivery valves. Parts showing any chemical
attack, should be replaced, with alternative materials if necessary.
CHEMICAL LEAKS FROM THE DOSING HEAD.
Solutions
1. Check that the hose clamps are correctly fitted and tightened. Caution do not overtighten these
components as they can easily be broken or threads stripped.
2. Check that the head bolts are tight and that the O-ring is in it’s correct position. Replace any
damaged or worn parts as necessary.
3. Parts showing any chemical attack, should be replaced, with alternative materials if necessary.
WARRANTY CERTIFICATE
The pumps are warranted to be free from defects in work manship and material for 12 months of
operation starting from the delivery date to the first purchaser.
Within the above stated period the producer will supply free of charge any part that upon
examination by the producer or by an authorised dealer, is disclosed to have been defective in
work manship or material, or at its option, it will repair the parts directly or through authorised
workshops It remains anyway excluded from whatever responsibility and obligation for others
costs, damages and direct or indirect losses that come from the use or the not use availability,
either total or partial.
The reparation or the supply in substitution will neither extend nor renew the period of guarantee.
They remain anyway at charge of the purchaser the costs of plant pumps mounting and
disassembling, transport cost and using materials (filters, valves, and so on). Producer’s duties, as
above, are not valid when:
- The pumps are not used according to the producer instructions as in the operating manual and
maintenance instructions;
- The pumps are repaired, disassembled, modified by workshop not authorised;
- They have used not original spare parts
- The injection plans are damaged buy products that are not suitable;
- The electric plants have been damaged because of external causes such as whatever type of
over tensions.
At the end of the twelfth month from the delivery date, the producer will be free from any liability
and from all the duties as above.
ENGLISH
ENGLISH