Aqua Systems Eradicator II AIF, Maintenance Manual

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© 2014 New Aqua LLC dba Aqua Systems • 7785 East US Hwy 36 • Avon, IN 46123
34
Eradicator II AIF Systems Installation, Operation,and
Maintenance Manual
Troubleshooting
Problem Possible Cause Solution
1. Timer does not display
time of day
a. Transformer unplugged a. Connect power
b. No electric power at outlet b. Repair outlet or use working outlet
c. Defective transformer c. Replace transformer
d. Defective PC board d. Replace PC board
2. Timer does not display
correct time of day
a. Switched outlet a. Use uninterrupted outlet
b. Power outage b. Reset time of day
c. Defective PC board c. Replace PC board
3. No softening/filtering
display when water is
flowing
a. Bypass valve in bypass position a. Put bypass valve in service position
b. Meter connection disconnected b. Connect meter to PC board
c. Restricted/stalled meter turbine c. Remove meter and check for rotation or
foreign material
d. Defective meter d. Replace meter
e. Defective PC board e. Replace PC board
4. Control valve regener -
ates at wrong time of
day
a. Power outages a. Reset control valve to correct time of day
b. Time of day not set correctly b. Reset to correct time of day
c. Time of regeneration incorrect c. Reset regeneration time
d. Control valve set at “on 0” (immedi -
ate regeneration)
d. Check control valve set-up procedure regen -
eration time option
e. Control valve set at on 0 e. Check control valve set-up procedure regen -
eration time option
5. SYSTEM ERROR – Red
Screen showing “ER -
ROR”; screen also lists
cause of error (see ex-
ample below), some
possible solutions are
listed to the right. If not
easily resolved, call an
authorized dealer for
service. If programmed
in, the dealer phone
number will show on one
of the rotating screen
displays.
a. Control valve has just been serviced a. Press NEXT and REGEN for 3 seconds or
unplug power source jack (black wire) and
plug back in to reset control valve
b. Foreign matter is lodged in control
valve
b. Check piston and spacer stack assembly for
foreign matter
c. High drive forces on piston c. Replace piston(s) and spacer stack assem -
bly
d. Control valve piston not in home
position
d. Press NEXT and REGEN for 3 seconds or
unplug power source jack (black wire) and
plug back in to reset control valve
e. Motor not inserted fully to engage
pinion, motor wires broken or discon-
nected, motor failure
e. Check motor and wiring. Replace motor if
necessary
f. Drive gear label dirty or damaged,
missing or broken gear
f. Replace or clean drive gear
g. Drive bracket incorrectly aligned to
back plate
g. Reseat drive bracket properly
h. PC board is damaged or defective h. Replace PC board
i. PC board incorrectly aligned to drive
bracket
i. Ensure PC board is correctly snapped on to
drive bracket