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Conditions and exclusions:
This warranty will be made void if any of the following occurs:
• Damages caused in delivery or collection to the spa.
• Failure to install the spa on a hard level surface.
• Subsidence in the ground around the spa.
• Incorrect water management or improper chemical use or the use of bromine or biguanide.
• Foreign materials or the build-up of solids in the water, plumbing and or pump(s).
• The filters or plumbing are dirty or blocked.
• The spa is heated above 40 degrees Celsius.
• Damage caused by over exposure to direct sun light.
• The spa shell has been exposed to the sun without water covering all the chair jets.
(You must fill your spa with water as soon as it is delivered or placed outside).
• The electrical wiring is connected by a non- Licenced Electrical Contractor.
(Electrical receipt may be required in the case of a warranty).
• Failure to provide a separate electrical circuit for the spa.
• Failure to connect the legally required Residual Current Devise for the power supply.
• The use of any extension leads.
• Electrical blow out voltage spikes or operation of the spa at 10 volts above or below 240 volts.
• The spa is misused, neglected or abused.
• Acts of god.
• If there is any unauthorised maintenance, alterations, modifications or repairs.
• Failure to follow the requirements and specifications of the manufacturer.
• The spa is moved from its original position by non-qualified spa removalists.
• The spa is used for commercial purposes.
• Failure to provide monthly water chemical test history results from a recognizable Pool & Spa Store.
Coverage of the warranty:
Aqua Pulse Spas offers this warranty to all new Aqua Pulse Spas purchased from an authorised dealer
throughout Australia. This warranty can-not be transferred or assigned and is only valid to the spa while it
is owned by the original purchaser.
For the warranty to be valid the warranty card must be completed by the original purchaser and
received by Aqua Pulse Spas within 14 Days of delivery
.
After one year from the original date of purchase any claims relating to this warranty will be treated on a
prorata basis over the period covered by the relevant warranty section.
If the purchaser lives more than 30kms from Aqua Pulse Spas at Unit 2/3333 Pacific Hwy Slacks Creek,
there will be a charge for travel and transportation costs in the event of a warranty.
If the spa requires onsite repairs the purchaser must provide full access to the spa for warranty service.
The spa must have 700mm clearance on all sides for the attending technician to gain access. Failure to
have access will result in warranty work not being able to be completed. If the spa requires an off-site
repair or replacement all freight, electrical work, removal and replacement costs shall be paid by the
customer.
It is the sole discretion of Aqua Pulse Spas to choose to repair or replace a defective spa or parts. Where
Aqua Pulse Spas chooses to repair or replace a spa a substitute product of equal or greater value may be
used.
Limitations:
This warranty excludes any oral or implied undertakings. Aqua Pulse Spas or its agent will not be liable for
any incidental or consequential losses or injury including but not limited to, any building related costs.
Under no circumstances shall the liability to Aqua Pulse Spas be greater than the amount paid for the
product by the customer.
