19
TROUBLESHOOTING
AM35SS
The following circumstances may not be a problem. Do not
contact the customer services until the problem has been
confirmed.
FAULT
CAUSE
SOLUTION
Microwave oven interference
Radio and TV reception interference
may be noticed when the microwave
oven operating. This is similar to
the interference of small electrical
appliances such as a mixer, vacuum
cleaner or electric fan.
This does not indicate malfunctioning.
Low-power microwave cooking.
Steam accumulating or hot air
released out of vents
The steam given off from food will
mostly be released through the vents,
although some could accumulate on
places such as the oven door.
This does not indicate malfunctioning.
Please dry surfaces with condensation
Oven started accidentally with no
food inside
Human error.
Stop the appliance, this is very
dangerous. It is forbidden to run the
appliance with no food inside.
Appliance error.
Contact the customer services.
Oven cannot be started
Power cord not plugged in properly.
Disconnect the plug and connect again
after 10 seconds.
Fuse blowing or circuit breaker
tripping.
Switch off and replace the fuse.
Trouble with socket.
Test socket with another electrical
appliance.
Oven does not heat
Door not closed properly.
Close door properly
Glass turntable makes a noise when
microwave oven is operating
Dirty roller rest and oven bottom.
See Care and maintenance section.
WHAT SHOULD I DO IF I HAVE NO DISPLAY?
Check the time indicator is on or off.
NO RESPONSE AFTER PRESSING ANY BUTTON.
Check if the child lock is on.
MICROWAVE DOESN’T WORK.
Check the plug/power supply. Make sure the door is closed
and ensure that nothing is caught between the door and
the cavity of the microwave.
A STRANGE NOISE WHEN THE MICROWAVE IS
OPERATING.
Check if a metal object is inside the microwave and
arcing is taking place. Make sure nothing is touching the
microwave cavity.
THE MICROWAVE CAN’T HEAT OR HEATS VERY
SLOWLY.
Usage of metal container by accident. The food in the
microwave is to big and the incorrect settings have been
used.
THERE IS STILL A NOISE AFTER THE MICRO-
WAVE STOPS WORKING.
This is normal.
LAMP DOES NOT WORK
This will not stop the use of the microwave.
If your appliance is still not functioning properly after
making the above checks, please contact customer
services.
