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31
2) Sluggish Flow At Dispensing Faucet
- Insufficient water pressure (see “
RO Basics
” for explanation)
—>
Check water pressure. If too low for this
chosen RO model, either increase your water pressure or add pump to RO system.
- Input water to RO is blocked
—>
Make sure Feed water valve is fully opened and unhindered.
- Tank not filled yet
—>
Wait until tank is more filled, takes
2-3 hours
average.
- Low tank pre-charge pressure
—>
Raise tank pre-charge to 5-7 psi.
4) Tank Takes Long Time To Fill
(does not meet claimed GPD)
- Insufficient water pressure (below 50 psi for non-pump systems)
—>
Increase house water pressure or
add an appropriate pump to system.
- Low water temperature (below 77 degree F )
—>
Increase house water pressure or add pump to com-
pensate for low (cold) water temperature.
Claimed GPD:
The claimed gallon per day (GPD) flow rate for each RO model is rated based on
60 psi
input water
pressure at
77 degree F
water temperature. At this standard water pressure and temperature, the ROES
PHUV75 gpd system should make about 3.1 gal of filtered water per hour, the 4-gal tank should fill in
1-1.5 hours.
Lower water pressure and colder temperature will slow the system’s output to less than the claimed GPD
flow rate.
Please check your water pressure as the first step in determining the cause of slow flow rate
(low GPD)
.
5) Filter Housing Is Leaking
If you are experiencing a leak from any of the pre-filter housings on the reverse osmosis system, the
rubber O-ring needs to be replaced. The filter housing must have an O-ring in order to seal properly.
Please review the steps below to address a leaking filter housing.
Please follow the steps below:
Step 1.
Shut off the feed water line to the RO unit.
Turn off the tank ball valve by turning the
Blue Cap on the tank ball valve 90 degrees.
Step 2.
Use the filter housing wrench to unscrew the filter
housing that is leaking. Make sure the O-ring is
seated correctly inside the filter housing groove.
You may also want to apply some lubricant around
the O-ring. This will help secure the O-ring in the
filter housing groove.
31
2) Sluggish
sh
F
F
lo
low
w At Dispensing Faucet
gg
p
g
- Insu
s ff
ff
ic
ic
ie
ient water pressure (see “
RO Basics
” fo
o
r
r e
explanation)
—>
Check water p
p
ressur
ur
e.
e. I
I
f
f too low for this
ch
ch
os
s
en
e
RO model, either increase your wa
ate
te
r
r pr
p
essure or add pump to RO s
s
ys
yste
tem.
m.
- I
Input water to RO is blocked
—>
M
M
ak
ak
e
e
s
sure Feed water valve is fully opened an
and
d unhindered.
- Tank not filled yet
—>
Wait until tank is more filled, takes
2-3 hours
average.
- Low tank pre-charge pressure
—>
Raise tank pre-charge to 5-7 psi.
4) Tank Takes L
L
on
on
g
g
Time To Fill
g
g
(does not meet claim
im
ed
ed
GPD)
- Insufficie
e
nt
nt
w
wat
at
e
er pressure (below 50 psi for non-
n-
pu
pump
mp systems)
—>
Increase house wate
te
r pr
pr
es
es
sure or
add an
an a
a
pp
pp
r
ropriate pump to system.
- Lo
Low
w wa
w
ter temperature (below 77 degree
e
F )
)
—>
Increase house water pressure o
o
r
r
ad
ad
d
d pump to com-
pe
pe
ns
n
ate for low (cold) water tempera
a
tu
tu
re
re.
Cl
Claimed GPD:
The claimed gallon per
r d
day
ay
(
(
GP
G
D) flow rate for each RO model is rated based on
60 psi
input water
pressure at
77 degree
F
F
w
wat
ate
er temperature. At this standard water pressure and temperature, the ROES
PHUV75 gpd system should make about 3.1 gal of filtered water per hour, the 4-gal tank should fi
fi
ll
ll
in
rr
1-1.5 hours.
Lower water pressure and colder temperature will s
s
lo
lo
w
w
th
th
e system’s output to less than the c
cla
laim
im
ed GPD
flow rate.
Please check your water pressure as th
h
e
e fi
firs
rst
t step in determining the cause of slo
low
w
fl
flow rate
(low
w
G
G
PD
P
)
.
5)
5)
F
F
i
ilter Housing Is Leaking
g
g
If you are experiencing a leak
k
f
f
ro
rom
m any of the pre-filter housings o
o
n
n
th
t
e
re
re
ve
rse osmosis system, the
rubber O-ring needs to
o
b
b
e
e
re
pl
pl
a
ac
ed
. The filter housing must ha
a
ve
ve
a
a
n
n O
O-ring in order to seal properly.
Please review the step
ps
s
be
be
lo
lo
w
w to address a leaking filter housing.
g.
Please follow the steps
b
below:
Step 1.
Shut off the feed water line to the RO unit.
Turn off the tank ball valve by turning the
Blue Cap on the tank ball valve 90 de
de
grees.
St
Step
ep 2
2
.
Use the filter housing wrench to
to
u
uns
ns
c
crew the filter
housing that is leaking. Ma
a
ke
ke s
sur
u
e the O-ring is
seated correctly inside the
e
f
fil
il
te
te
r housing groove.
You may also want to ap
appl
pl
y
y some lubricant around
the O-ring. This wi
wi
ll
ll
help secure the O-ring in the
filter housing gr
r
oo
oove
ve
.
.