APE ROBOVIBE, Operating And Maintenance Manual

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VIBRATORY
DRIVER/EXTRACTOR
VIII. ORDERING PARTS
A. PROCEDURE
1. When ordering parts, be sure to include the model and serial number of the unit
or component. The serial number may be located by referring to SECTION VII,
SERIAL NUMBER LOCATION. Confirm all telephone orders, in writing
immediately to avoid duplicating shipment.
2. ORIGINAL EQUIPMENT; Where component serial numbers are given, these
apply only to equipment and components originally furnished with the unit.
Where equipment has been changed or upgraded these numbers may not be
an adequate description.
3. SHIPMENT; State to whom shipment is to be made and method of shipment
desired, otherwise our own judgment will be used.
4. SHORTAGES; Claims for shortages or errors should be made immediately
upon receipt of parts. No responsibility will be assumed for delay, damage or
loss of material while in transit. Broken, damaged or lost material should be
refused or a full description made of damage or loss to the carrier agent on the
freight or express bill.
5. RETURN OF PARTS; If for any reason you desire to return parts to the factory
or to any distributor from whom these parts were obtained, you must first secure
permission to return the parts. Shipping instructions will be given along with this
permission. A ten percent handling charge must be assessed against the
returned shipment unless an error is made by the factory or by the distributor
when filling your order.
VIII-1