MANUAL EGG COOKER/STEAMER
11
P/N 1011407 Rev. D 03/18
McDonald’s
TROUBLESHOOTING
WARNING
To avoid possible personal injury and/or damage to the unit, inspection, test, and repair of electrical equip-
ment should be performed by qualified service personnel. The unit should be unplugged when servicing.
Problem
Possible Cause
Corrective Action
Unit fails to operate and
control panel lights fail to
signal on.
No power/low power.
Make sure power is on and power cord is locked into place.
Check main circuit breakers.
Inoperable electrical outlet.
Plug into different outlet of same amperage
rating.
Inoperable Power Switch.
Contact Antunes Technical Service for assistance.
Inoperable Power Cord.
Loose connections.
Unit fails to heat.
Loose connections.
Contact Antunes Technical Service for assistance.
Inoperable grill.
Low voltage.
Inoperable hi-limit thermostat.
Inoperable thermocouple.
Inoperable solid state relay.
Eggs do not cook
properly.
Wrong button used to cook round or
folded eggs.
Use the proper button when cooking round or folded eggs.
Incorrect amount of water added to
trough in cover.
Fill trough in cover with water before starting time cycle.
Grill temperature too low or high.
Perform the steps in the section titled “Checking Grill
Surface Temperature” in this manual. The temperature
should be 250°F– 300°F (121°C–149°C). If not, contact
Contact Antunes Technical Service for assistance.
Loose connections.
Contact Antunes Technical Service for assistance.
Unit/table is not level.
Level the table and unit as necessary.
Eggs sticking to Grill
Surface.
Dirty Grill Surface.
Clean Grill Surface.
Insufficient butter being used.
See the Operating Instructions section.
Eggs sticking to Egg Rings. Insufficient butter being used.
See the Operating Instructions section.
Dirty Egg Rings.
Do not use an abrasive scrubbing pad to clean Egg Rings.
Inoperable Egg Ring.
Replace Egg Ring.
Timer not working.
Inoperable indicator light or audio
signal.
Contact Antunes Technical Service for assistance.
Inoperable control board.
Loose connection.
Light sensor on rear of timer
obstructed.
Make sure there is nothing blocking the light sensor on the
rear of the timer.
If the troubleshooting steps listed do not solve your problem,
contact Antunes Technical Service at +1-877-392-7854 (toll free).
