Error detection:
Problem
Possible cause
Advice
Appliance does
not start
Appliance not plugged correctly
Mains supply socket damaged
Fuse burnt
No water in the tank
Attach the appliance to
mains supply socket again
Check the socket
Change the fuse
Fill water in the tank
No steam
No water in the tank
Fill water in the tank
Water runs out
from nozzle
Too much water in the tank
Appliance too strongly tilted
Appliance not hot enough
Reduce water
Hold the appliance correctly
Let the appliance heat up
Steam comes
out from tank
while filling
Water tank still very hot
Let the appliance cool down
Use the funnel
Accessory
comes loose
Accessory not correctly attached
Attach the accessory again
Other problems
Appliance damaged
Contact the customer
service
12 Month Warranty
Thank you for your purchase from Kmart.
Kmart Australia Ltd warrants your new product to be free from defects in materials
and workmanship for the period stated above, from the date of purchase, provided
that the product in used in accordance with accompanying recommendations or
instructions where provided. This warranty is in addition to your rights under the
Australian Consumer Law.
Kmart will provide you with your choice of a refund, repair or exchange (where
possible) for this product if it becomes defective within the warranty period. Kmart will
bear the reasonable expense of claiming the warranty. This warranty will no longer
apply where the defect is a result of alteration, accident, misuse, abuse or neglect.
Please retain your receipt as proof of purchase and contact our Customer Service
Centre on 1800 124 125 (Australia) or 0800 945 995 (New Zealand) or alternatively,
via Customer Help at Kmart.com.au for any difficulties with your product. Warranty
claims and claims for expense incurred in returning this product can be addressed to
our Customer Service Centre at 690 Springvale Rd, Mulgrave Vic 3170..
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
For New Zealand customers, this warranty is in addition to statutory rights observed
under New Zealand legislation.