TROUBLE SHOOTING
Problem
Possible Cause
Solution
The device does not
work properly.
The battery is running low or
out of power.
Charge the device for 1.5
hours.
Abnormal Noise.
The suction head not
installed incorrectly.
Turn OFF the device and
install the suction head
correctly.
The charging indicator
does not light up.
The USB cable is not
plugged correctly.
Insert the USB cable
correctly into a suitable
USB power source.
Note: If the device still does not work properly after going through the above
solutions, please stop using the device and contact Kmart for replacement or
refund.
12 Month Warranty
Thank you for your purchase from Kmart.
Kmart Australia Ltd warrants your new product to be free from defects in materials
and workmanship for the period stated above, from the date of purchase, provided
that the product is used in accordance with accompanying recommendations or
instructions where provided. This warranty is in addition to your rights under the
Australian Consumer Law.
Kmart will provide you with your choice of a refund, repair or exchange (where
possible) for this product if it becomes defective within the warranty period. Kmart
will bear the reasonable expense of claiming the warranty. This warranty will no
longer apply where the defect is a result of alteration, accident, misuse, abuse or
neglect.
Please retain your receipt as proof of purchase and contact our Customer Service
Centre on 1800 124 125 (Australia) or 0800 945 995 (New Zealand) or alternatively,
via Customer Help at Kmart.com.au for any difficulties with your product. Warranty
claims and claims for expense incurred in returning this product can be addressed to
our Customer Service Centre at 690 Springvale Rd, Mulgrave Vic 3170.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
For New Zealand customers, this warranty is in addition to statutory rights observed
under New Zealand legislation.
