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Important Tips and Reminders
1) Important: Your iOnMom Mobile Alert Phone requires adequate
battery charge and cellular signal to make an emergency call.
2) The GREEN LED Message system allows us to keep in touch with you
and provide you with important information. Please Press the green
Message Button whenever it is lit to listen to these messages.
3) The iOnMom Wearable Button is water resistant, but it is not
waterproof. It can be splashed, but it should not be submerged.
Remove your wearable and place it where you can easily reach it
when performing activities where it may become submerged.
4) Your iOnMom Mobile Alert Phone is not water or splash resistant.
5) Your account number is located on the back of your Mobile Alert
Phone and Charging Cradle.
6) Please test your system at least once a month.
7) iOnMom utilizes both Global Positioning System (GPS) and Cellular
Based L
ocation Services (CBS) in order to find user’s current location.
By activating the product, User agrees to allow Call Centre and their
affiliates to use this information to provide services to him or her in
the case of an emergency response.
8) iOnMom pendant lanyards are designed to break away under certain
conditions; however, any cord worn around the neck can pose a risk
of strangulation, including the possibility of serious injury or death.
9) iOnMom does not provide medical advice. User should always consult
his or her physician or other healthcare professional with questions
regarding any medical or mental health condition or for specific
guidance regarding nutrition or physical activity.
10) As with all location based services it may not always be possible to
determine your location. Multi-level buildings, obstructions, dense
urban areas, the weather and other conditions can make it difficult
for GPS satellites and cellular services to locate your exact location.
11) Our products are tested, as are other cellular and wireless
communications products licensed in Canada and the United States.
Individuals with pacemakers should review their pacemaker materials
regarding interaction with cell phones and take the same precautions
the materials recommend for this device.