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Step 7:
Remotecare247
App
1)
Your loved ones can keep in touch with you using the
Remotecare247
app. It may be downloaded from the
Apple or
Google store. A link to the Apple store may be
under the subsection Caregiver
Solutions. You may also use this app yourself if you have
an Android or iOS smartphone.
2)
This is part of your service and offers the capability to send
a reminder, locate your Mobile Alert Phone wherever you
are, and to see if your system is properly charged and
ready to use.
3)
Once the app is installed and opened, you will need to
complete the Caregiver profile. If you are using the app
yourself, this will be your information. If you wish to have
someone else use the app, they will be entering their
information. When requested, your Account Number can
be found on the barcoded sticker on the back of the
Mobile Alert Phone and the Cradle. Please be sure the
email address and telephone number information is
entered correctly. We use some of this information to
verify you as an authorized user.
4)
To begin seeing detailed information
about your system, you or those you
authorize will need to be listed as a
contact with your dealer. If this
authentication step does not match
with the information the Dealer has
provided, you will be asked to contact
them to correct this before you are
granted access.