Cleaning
Remove parts from the main body
and remove any meat. Wash each
part in warm, soapy water.
Do not use bleaching solution as this
will discolour the aluminium. Never
use a soda solution.
Wipe the main body with a damp
cloth, do not immerse in water.
Thinners and petrol will crack or
change the colour of the unit.
Wipe all of the cutting parts with
vegetable oil to protect them from
rusting,
then
wrap
them
in
greaseproof
paper
to
prevent
discolouring/rusting.
Do not place any parts in the
dishwasher.
UK and EU Guarantee
Your new Andrew James product comes
with a 24 month guarantee and a 2 year
fixed warranty, effective from receipt
confirmation. Your receipt or order
number is required as proof of purchase
date so it is imperative that you keep it
safe. This guarantee only applies if the
item has been used solely for the use
intended, and all instructions have been
followed accordingly. Please note this
product is only for domestic use only and
is not for commercial use.
Abuse of your product will invalidate the
guarantee. Returned goods can only be
accepted if repackaged properly within
the original colour product box, and
presented with the original receipt of
sale/order number. This does not affect
your statutory rights.
Returned products must be cleaned and
returned to us in as close to delivery
condition as possible.
If your product develops a problem
within the first 12 months of the fixed
warranty, we will pay all shipping costs to
have it returned to us. After 12 months
the customer will be liable for the cost of
returning the product to us. We will then
pay to have the repaired/replaced item
shipped back to the customer.
If you wish to return your item for a full
refund, you have the right to do so within
the first 7 days. For our returns policy
please go to our website:
Customers are responsible for any taxes
applied to our products when they are
shipped outside of the EU. All of our
prices are inclusive of VAT.
Once a product has been returned to us,
we will aim to repair or replace it within
30 days of receipt.
The guarantee does not cover any defect
arising from improper use, damage, build
-up of lime scale or repair attempts made
