Anderson WRAPTOR, Operator'S Manual

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10
ANDERSON GROUP
LIMITED WARRANTY
The one-year warranty period will begin on the date the new equipment is sold to
the customer. However, if your equipment is used for commercial or rental
purposes , this warranty will only be valid for a period of 90 days or a maximum of
3500 bales for trailers and 2500 bales for individual bale wrappers beginning
on the date of purchase.
1. During the year following the purchase of a new machine, if your ANDERSON equipment
fails to function properly due to defective design, materials, manufacturing, or assembly,
our company will repair your equipment free of charge.
2. Replacement or repair of equipment parts will be performed by the dealer or by our
technician. This includes parts and labor
only if preauthorized by our customer
service department.
3. However, the customer will be responsible for transporting the equipment to/from the
authorized dealer’s head office.
4. The dealer will describe the terms of this warranty to the customer before the retail sale
and will record the date of purchase, the serial number, and the equipment description.
The dealer will fax the duly completed warranty form in the 15 days following the
transaction to the following number: 1-819-382-2218 to validate the warranty.
5. To have equipment repaired under the warranty, the customer must advise his dealer as
soon as possible of the problem and request that the repairs be made according to the
terms of the applicable warranty.
6. For all repair requests made to an Anderson dealer, you must furnish the date of
sale, the serial number, the type of equipment and options, and the owner’s
contact information.
7. Anderson group reserves the rights to modify the warranty policy at any time
without advance notice.
8. Notwithstanding the foregoing.