22
Error code
displayed
on
joystick
with color
screen
Error code on joystick
with LED display
(indicator lights)
Number of
flashes of
indicator
light on e-bx
Reason
Problem solving tips
5.
Battery connections are good, but the error persists after turning
chair off and back on, verify the condition of connections as well
as the cables connecting the battery to the power module. (Refer
to section 4.1.5.1.2, Verifying power cables). Replace defective
cables as required.
6.
Battery cables are good and the power supply to the chair is
adequate, but the problem reoccurs, replace the R-Net power
module on the chair.
965A
The power options
indicator light flashes 4
times and the 2 last
green lights on the
battery voltage level turn
off and stay off while the
other 8 lights flash
quickly twice. Once this
sequence has finished,
another sequence starts
again and this, in
perpetuity.
5
•
A configuration
mistake has been
detected.
•
R-Net settings in the
e-bx section are not
compatible with the
configuration of one
or more of the
chair’s actuators
1.
Reset alarm by turning chair off and back on, making sure the
error does not reoccur while examining the operation of all
actuators during basic power option deployment as well as more
advanced movements such as memory position recalling and
standing function.
2.
If returning to factory settings does not solve the problem,
reprogram the chair with R-Net Programmer settings file saved on
the computer.
3.
If reprogramming does not solve the problem, replace the e-bx.
4.
If an error occurs after having replaced an actuator, replace the
power option actuator that generated the original error by a new
actuator specifically configured for this chair.
5.
If replacing the actuator does not solve the problem, copy the
chair settings into an R-Net file on the computer and perform a
“Return to factory settings” while referencing the PGDT SK78009
manual.
965B
−
Both speed and power
option indicator lights
turn off.
−
The level on the
battery voltage turns
off, then one light
flashes twice and then
all lights turn on.
−
After 4 seconds, the
cycle repeats.
5
•
One or more
actuators were not
included or detected
when position was
stored in memory
•
Position stored in
memory did not
include the recent
actuator(s) added to
the chair.
1.
Reset alarm by turning chair off and back on, making sure the
error does not reoccur. Verify that all power options work
without any problems.
2.
Verify actuator cables (Refer to section 4.1.5.1.3, Verifying R-Net
bus cables, actuator cables and intermittent problems.
3.
If after step 1 and 2, power options are operating without any
problems, go to step 5 below.
4.
If one power option does not work properly or is not detected,
verify connections and faulty actuator cables. (Refer to section
4.1.5.1.3, Verifying R-Net bus cables, actuator cables and
intermittent problems). Verify the faulty actuator and replace
responsible or suspicious components.
5.
To verify that the faulty position has been properly restored,
store this position in memory. Recall another position and recall
once again the original faulty position to make sure the error
does not reoccur. (To store positions in memory, refer to the
Alltrack power wheelchair Owner’s manual
).
6.
If error reoccurs, reprogram the R-Net power module
7.
If after reprogramming the R-Net power module and turning
chair off and back on, the error reoccurs, replace the e-bx.
965C
Speed, power options
and battery voltage level
indicator lights flash.
5
•
One of the stander
actuators is not
available.
•
Wrong configuration
(of one of the stander
1.
Reset alarm by turning chair off and back on, making sure the
error does not reoccur.
If error code appears after replacing an actuator, it is possible
that the actuator’s configuration is not compatible with the R
-Net
power module settings. Replace this actuator with a new properly
