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AMX Modero ViewPoint MVP-7500 Operation/Reference Manual Download Page 118

Setup Pages

108

MVP Modero ViewPoint Touch Panels

Features on this page include:  

Batteries Page

Back:

Saves all changes and returns to the previous page.

Connection Status icon:

The icon in the upper-right corner of each Setup page shows online/offline state 
of the panel to the master.
• Bright red - disconnected
• Bright green - connected. Blinks when a blink message is received to dark 

green every 5 seconds for half a second then go back to bright green.

• Bright yellow - panel missed a blink message from the master. It will remain 

yellow for 3 missed blink messages and then turn red. It will return to green 
when a blink message is received.

Note

: a Lock appears on the icon if the panel is connected to a secured NetLinx 

Master.

Battery Power Brightness 
Limit:

The DISABLE/DISABLED button acts as a power save feature with two options:
•

Disable

 - activates the brightness limit set on the panel (conserves battery 

power). Activating this feature causes the panel to function at 80% of full 
brightness and overrides the Panel Brightness value set on the Setup page.

•

Disabled

 - deactivates this power save feature. The panel will use the Panel 

Brightness level.

Note

: This field applies to MVP-BP batteries installed in the panel.

Panel Shutdown:

This value determines the number of minutes that would need to pass before 
the panel automatically shuts-down. Once shutdown, the unit would have to be 
restarted. The UP/DN buttons alter the timeout value (in minutes). A value of 0 
disables this feature. 
Range = 0 - 240, default = 1200 min.

Note

: This field applies to MVP-BP batteries installed in the panel.

Low Battery Warning:

The UP/DN buttons adjust the time value (in minutes) available on the battery 
(for use) before the panel displays a low battery warning. 
Range - 10 - 45, default = 15 min.

Note

: This field applies to MVP-BP batteries installed in the panel.

Very Low Battery Warning:

The UP/DN buttons adjust the time value (in minutes) available on the battery 
before the panel displays a very low battery warning (indicating near-term panel 
shutdown). 
• Range = 3 - 15, default = 5 min.
• This value cannot exceed the Low Battery Warning value.

Note

: This field applies to MVP-BP batteries installed in the panel.

Summary of Contents for Modero ViewPoint MVP-7500

Page 1: ...Operation Reference Guide Touch Panels Accessories MVP 7500 8400 MVP 7500 8400 Modero ViewPoint Wireless Touch Panels MVP BP Power Pack NXA CFSP Compact Flash Card Last Revised 6 22 2010 ...

Page 2: ... or after the RMA is cancelled will be refused AMX is not responsible for products returned without a valid RMA number AMX is not liable for any damages caused by its products or for the failure of its products to perform This includes any lost profits lost savings incidental damages or consequential damages AMX is not liable for any claim made by a third party or by an AMX Dealer for a third part...

Page 3: ...owever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation ...

Page 4: ......

Page 5: ...pecifications 11 NXA WC80211GCF 802 11g Wireless Interface Card 12 Specifications 13 Installing the 802 11g Card and Antenna 15 Firmware Requirements 15 Access the MVP s Internal Components 15 Removing the Installed Card 15 Preparing the MVP s Rear Housing 15 Installing the NXA WC80211GCF 16 Closing and Securing the MVP Enclosure 17 Configuring Communications 19 Modero Setup and System Settings 19...

Page 6: ...a Virtual Master via Ethernet 35 Using G4 Web Control to Interact with a G4 Panel 38 Using your NetLinx Master to control the G4 panel 40 Upgrading MVP Firmware 43 Upgrading the Modero Firmware via the USB port 44 Step 1 Configure the panel for a USB Connection Type 44 Step 2 Prepare Studio for communication via the USB port 44 Step 3 Confirm and Upgrade the firmware via the USB port 45 Upgrading ...

Page 7: ... Panel Connection Logs 90 Refreshing the Panel Connections Log 91 Clearing the Panel Connections Log 91 Panel Statistics Page 92 Checking the Panel Statistics 93 Refreshing the Panel Statistics 93 Clearing the Panel Statistics 94 Connection Utility Page 95 Using the Connection Utility 97 Information 98 Project Information Page 99 Panel Information Page 101 Time Date Setup 103 Audio Settings 105 WA...

Page 8: ...n Is Not Working 175 Appendix A Text Formatting 177 Text Formatting Codes for Bargraphs Joysticks 177 Text Area Input Masking 178 Input mask character types 178 Input mask ranges 179 Input mask next field characters 179 Input mask operations 179 Input mask literals 179 Input mask output examples 180 URL Resources 181 Special escape sequences 181 Appendix B Wireless Technology 183 Overview of Wirel...

Page 9: ...ies Will Not Hold or Take a Charge 195 Modero Panel Isn t Appearing in the Online Tree Tab 196 MVP Can t Obtain a DHCP Address 196 My WEP Doesn t Seem to Be Working 196 NetLinx Studio Only Detects One of My Connected Masters 196 Can t Connect to a NetLinx Master 196 Only One Modero Panel in My System Shows Up 197 Panel Behaves Strangely After Downloading a Panel File or Firmware 197 ...

Page 10: ...vi MVP 7500 8400 Modero Viewpoint Wireless Touch Panels Table of Contents ...

Page 11: ...ls feature programmable firmware that can be upgraded via either the wireless interface card or the mini USB port MVP panels utilize unique firmware kit files the MVP 7500 can be upgraded via the 5965 01 kit file while the MVP 8400 can be upgraded via the 5965 02 kit file MVP panels support AMX Computer Control which enables remote viewing and control of any networked computer directly from the pa...

Page 12: ... Constant current draw 3 0 A 12 VDC Startup current draw 3 6 A 12 VDC MVP 8400 Constant current draw 3 2 A 12 VDC Startup current draw 3 8 A 12 VDC If MVP panel is mounted onto a TDS or WDS add 0 1 A to the above figures Power Modes ON Panel is fully functional STANDBY Panel uses low power the LCD backlight is shutdown LEDs still function Panel resumes the ON mode in 1 second OFF On board programs...

Page 13: ...s Docking station interface connector Metallic strip connector located on the bottom panel provides communication and power between the panel and the optional docking stations LEDs Two sets of NetLinx programmable LEDs supporting On Off and Blink Default blink patterns Stylus LED Blink Batteries charging On Batteries charged Front panel LED Blink Panel booting On Panel operating properly Mini USB ...

Page 14: ...terface Compact Flash card Type 1 pre installed PS4 4 Power Supply FG423 44 Stylus Other AMX Equipment CB MVPWDS Conduit Box FG037 10 CC USB Type A to Mini B 5 Wire programming cable FG10 5965 MVP BP Power Pack additional spare FG5965 20 MVP KS Kickstand FG5965 12 MVP STYLUS three pack FG5965 30 MVP TDS Table Top Docking Station FG5965 10 MVP WDS Wall Flush Mount Docking Station Black FG5965 11 Si...

Page 15: ...nstalling MVP BP Batteries 1 Disconnect any cables and place the MVP face down to expose the battery compartment 2 Press down on the traction grooves to slide the battery compartment cover away from the metal plate to open the battery compartment 3 Insert the MVP BP s so that the connector makes contact with the battery pins at the end of the battery slot as shown in FIG 4 FIG 3 MVP BP Power Pack ...

Page 16: ...er with the edges of the battery compartment and slide it back into place until it snaps shut FIG 4 Installing MVP BP batteries into the MVP battery slots Battery Battery pins Battery connector Removal Straps Alignment Guide hole openings Battery slot 2 Battery slot 1 Battery Compartment Cover Traction Grooves If you are only using one battery use Battery Slot 1 ...

Page 17: ...s factory programmed with panel firmware and can be upgraded up to 1GB Installing the NXA CFSP Compact Flash Card Accessing the MVP s Internal Components 1 Remove all connectors remove power and remove batteries 2 Remove the two housing screws FIG 5 3 Grasp the bottom rim of the rear housing just above the MVP interface connector and carefully pull the bottom rim away from the IR Emitter and up to...

Page 18: ...tion causes the card to wiggle away from the on board connector pins 4 Slip your finger into the gap between the card and the circuit board and firmly grab the card by its sides then carefully pull it up and out of the slot An angular removal of the card is required because one of the housing s latch attachments blocks the slot opening Installing the Compact Flash Upgrade Card 1 Discharge any stat...

Page 19: ... card resulting from step 3 and push the card out 5 Finish the process by firmly gripping the exposed sides of the card and pulling it out FIG 7 USE CARE WHEN HANDLING THE CARD 6 Insert the new card firmly into the slot opening connector FIG 7 until the contact pins are completely inside the card and securely attached to the pin sockets FIG 6 Location and orientation of the Compact Flash cards bot...

Page 20: ...NXA CFSP Compact Flash 10 MVP 7500 8400 Modero Viewpoint Wireless Touch Panels ...

Page 21: ...ireless Interface Card Specifications Dimensions HWD 2 07 x 1 68 x 0 21 52 56 mm x 42 80 mm x 5 57 mm Weight 13 61 grams 0 030 lbs Features Wired Equivalent Privacy WEP 64 bit and 128 bit data encryption Diversity Antenna Connectors automatically select the best available signal Supports infrastructure communications to wired networks via Access Points and roaming standard IEEE 802 11b compliant A...

Page 22: ...res include Support for IEEE 802 11b and 802 11g Supports Advanced Encryption Standard AES at 128 bit 802 11b Wireless Interface Card Specifications Cont Power Consumption TX power consumption 265 mA RX power consumption 165 mA Sleep Mode 2 mA 15 mA Radio Data Rate 1Mbps 2Mbps 5 5Mbps 11Mbps Auto Rate Receive Sensitivity PER 8 11 Mbps 83 dBm max 5 5 Mbps 86 dBm max 2 Mbps 89 dBm max 1 Mbps 92 dBm ...

Page 23: ...ity features this card must be used in tandem with the latest Modero firmware upgrade available at www amx com NXA WC80211GCF Specifications Dimensions HWD 0 22 x 1 68 x 2 40 5 6 mm x 42 80 mm x 61 0 mm Weight 19 50 grams 0 043 lbs Description Wireless LAN Compact Flash Card with external PIFA antenna Features enterprise class security such as WPA and WPA2 security Antenna Type External PIFA anten...

Page 24: ...802 11g communication DSSS CCK OFDM Orthogonal Frequency Division Multiplexing Receiver Sensitivity Using 802 11b communication FER 8 1 Mbps 94 dBm max 2 Mbps 93 dBm max 5 5 Mbps 92 dBm max 11 Mbps 90 dBm max Using 802 11g communication PER 10 6 Mbps 87 dBm max 9 Mbps 86 dBm max 12 Mbps 86 dBm max 18 Mbps 84 dBm max 24 Mbps 82 dBm max 36 Mbps 78 dBm max 48 Mbps 74 dBm max 54 Mbps 72 dBm max RF Fre...

Page 25: ... for details Preparing the MVP s Rear Housing 1 Flip over the MVP s rear housing so that the internal support structures are visible and lay it directly in front of the circuit board such that the battery compartment is furthest away from you This placement provides contact of both top rims FIG 10 2 Use an alcohol pad included to clean both the rear housing s inner surface bottom right corner and ...

Page 26: ... side to the surface of the antenna s metal plate 3 Align the double sided tape to the surface of the terminal antenna s metal plate in order to later secure the antenna within the pre defined installation area outlined by the included Mounting Template 4 Locate the T shaped opening on the left of the cutout and make sure the antenna wire is located along the left side of the cutout FIG 4 FIG 10 I...

Page 27: ...d the IR Emitters insert the four outer housing latches into their corresponding attachment locations along the top rim of the MVP panel two on either side of the IR Emitters 3 While firmly holding the top rims together gently press down on the bottom ridge of the outer housing at the latch locations and verify that each housing latch fits within its corresponding attachment location on the board ...

Page 28: ... the edges of the battery compartment Apply downward pressure to the traction grooves on the Battery Compartment cover and slide it back towards the metal plate to reinstall the cover Once the wireless CF card has been installed be careful not to disconnect or damage the antenna when subsequentally opening the MVP s housing ...

Page 29: ...om left pushbutton and down on the directional pad simultaneously for 3 5 seconds This opens the Setup page 2 Press the Protected Setup button This invokes a keypad for entry of the password to allow access to the Protected Setup page Enter 1988 the default password and press Done to proceed Before commencing verify you are using the latest NetLinx Master and Modero panel specific firmware Verify ...

Page 30: ... Point communication parameters must match those of the pre installed wireless CF card inside the MVP The MVP touch panels allow users to connect to a wireless network through their use of the pre installed AMX 802 11g wireless interface card to communicate with a Wireless Access Point WAP such as the NXA WAP200G The WAP communication parameters must match those of the pre installed wireless inter...

Page 31: ...eless Settings Wireless communication is set within the IP Settings section of this page FIG 15 2 Toggle the DHCP Static field from the IP Settings section until the choice cycles to DHCP This action causes all fields in the IP Settings section other than Host Name to be greyed out Do not alter any of these remaining greyed out fields in the IP Settings section Once the panel is rebooted these val...

Page 32: ...ministrator and press Done when compete Repeat this process for the Secondary DNS field 9 Press the Domain field to open a Keyboard enter the resolvable domain Address this is provided by your System Administrator and equates to a unique Internet name for the panel and press Done when complete 10 Setup the security and communication parameters between the wireless card and the target WAP by config...

Page 33: ...AP is displayed in the list is not detected for 10 scans in a row it is then removed from the screen In this way a user can walk around a building and see access points come and go as they move in and out of range 3 Sort the information provided on this page by pressing on a column name and toggling the direction of the adjacent arrow Up arrow indicates that the information is being sorted in a As...

Page 34: ...curity mode when a WEP Access Point is selected and then connected to the user is then redirected back to the Static WEP security screen where the SSID field is already filled out and the user is only required to enter in the remaining WEP key settings A similar process occurs for WPA PSK access points For any other case the firmware switches back to the previous page and security and connection p...

Page 35: ...ect button Manually entering the SSID information into their appropriate fields by following steps 7 thru 9 3 From within the Wireless Security section press the Open Clear Text button to open the Open Clear Text Settings dialog FIG 19 An Open security method does not utilize any encryption methodology but does require that an SSID alpha numeric be entered Using this method causes network packets ...

Page 36: ... the communication process 8 Verify the fields in the IP Settings section have been properly configured Refer to Step 1 Configure the Panel s Wireless IP Settings section on page 21 for detailed information 9 Press the Back button to return to the Protected Setup page and press the on screen Reboot button to both save any changes and restart the panel Remember that you will need to navigate to the...

Page 37: ...ormula all panels will generate identical keys for the same Passphrase The generators used on WAPs will not produce the same key as the Modero generator even if you use the same Passphrase For this reason we recommend FIRST creating the Current Key on the Modero and then entering that information into the appropriate NXA WAP200G fields Automatically set SSID In the Protected Setup page 1 Select Wi...

Page 38: ... most common problems associated with connection to a WAP arise because the SSID was not entered properly You must maintain the same case when entering this information ABC is not the same as Abc The alpha numeric string is by default AMX but can later be changed to any 32 character entry This string must be duplicated within the Network Name SSID field on the WAP FIG 21 Wireless Settings page 802...

Page 39: ...enerate button to launch the WEP Passphrase keyboard If you are wanting to have your target WAP other than an NXA WAP200G generate the Current Key Do not press the Generate button and continue with Step 13 This keyboard allows you to enter a Passphrase such as AMXPanel and then AUTOMATICALLY generate a WEP key which is compatible only among all Modero panels 8 Within this on screen WEP Passphrase ...

Page 40: ... in the previous step 11 The remaining Current Key and Authentication fields are greyed out and cannot be altered by the user 12 Verify the fields within the IP Settings section have been properly configured Refer to Step 1 Configure the Panel s Wireless IP Settings section on page 21 for detailed information 13 Press the Back button to navigate to the Protected Setup page and press the on screen ...

Page 41: ...er Connection Mode The panel requires you establish the type of connection you want made between it and your master In the Protected Setup page 1 Select System Settings 2 Select Type to toggle between the Master Connection Types USB and Ethernet A USB connection is a direct connection from the panel s mini USB port to a corresponding USB port on the PC acting as a Virtual Master A Wireless Etherne...

Page 42: ...tings page select System Settings to open the System Settings page FIG 26 4 Toggle the blue Type field from the Master Connection section until the choice cycles to USB Refer to the System Settings Page section on page 58 for information about the fields on this page 5 Press the Back button to return to the Protected Setup page 6 Press Reboot to save changes and restart the panel 7 When the panel ...

Page 43: ...ysical NetLinx Master In this situation the PC takes on the functions of a Master via a Virtual NetLinx Master This connection is made by either using the PC s Ethernet Address via TCP IP using a known PC s IP Address as the Master or using a direct mini USB connection to communicate directly to the panel Before beginning 1 Verify the panel has been configured to communicate via USB within the Sys...

Page 44: ... Workspace window to view the devices on the Virtual System 10 Right click on Empty Device Tree System and select Refresh System to re populate the list The panel will not appear as a device below the virtual system number in the Online Tree tab until both the system number default 1 is entered into the Master Connection section of the System Settings page and the panel is restarted The Connection...

Page 45: ... Studio 2 NetLinx Studio 2 3 Select Settings Master Communication Settings from the Main menu to open the Master Communication Settings dialog FIG 29 Connection Modes Mode Description Procedures Auto The device connects to the first master that responds This setting requires you set the System Number Setting the System Number 1 Select the System Number to open the keypad 2 Set your System Number s...

Page 46: ...ne enter ipconfig to display the IP Address of the PC This information is entered into the Master IP URL field on the panel 9 Click OK three times to close the open dialogs save your settings and return to the main NetLinx Studio application 10 Click the OnLine Tree tab in the Workspace window to view the devices on the Virtual System The default System value is one 11 Right click on the Empty Dev...

Page 47: ...dit 17 Press the Master IP URL field to open a Keyboard and enter the IP Address of the PC used as the Virtual Master 18 Click Done to accept the new value and return to the System Settings page 19 Do not alter the Master Port Number value this is the default value used by NetLinx 20 Press the Back button to open the Protected Setup page 21 Press the on screen Reboot button to both save any change...

Page 48: ...ne when finished 5 Press the G4 WebControl button to open the G4 Web Control page FIG 31 6 Press the Enable Enabled button until it toggles to Enabled light blue color 7 The Network Interface Select field is read only and displays the method of communication to the web Wireless is used when a wireless card is detected within the internal card slot This method provides an indirect communication to ...

Page 49: ...Control password 14 Press the Web Control Port field to open the Web Port Number keypad 15 Within the keypad enter a unique numeric value to be assigned to the port the VNC Web Server is running on The default value is 5900 16 Press Done when you are finished entering the value The remaining fields within the G4 Web Control Settings section of this page are read only and cannot be altered 17 Press...

Page 50: ...ge and no username and password is required for access or configuration Both HTTP and HTTPS Ports are enabled by default via the Manage System Server page If the Master has been previously configured for secured communication click OK to accept the AMX SSL certificate if SSL is enabled and then enter a valid username and password into the fields within the Login dialog 4 Click OK to enter the info...

Page 51: ...thod of communication you are using it can be found in either the Wired Ethernet System Settings IP Settings section within the IP Address field Wireless Wireless Settings IP Settings section within the IP Address field If you do not get this field continue to step 9 9 If a WebControl password was setup on the G4 WebControl page a G4 Authentication Session password dialog box appears on the screen...

Page 52: ...e panel 11 Click OK to send the password to the panel and begin the session A confirmation message appears stating Please wait Initial screen loading The secondary window then becomes populated with the same G4 page being displayed on the target G4 panel A small circle appears within the on screen G4 panel page and corresponds to the location of the mouse cursor A left mouse click on the computer ...

Page 53: ...section on page 19 for more detailed information about Ethernet or Wireless communication The process of updating firmware involves the use of a communicating NetLinx Master The required steps for updating firmware to a Modero panel are virtually identical to those necessary for updating Kit files to a NetLinx Master except the target device is a panel instead of a Master Refer to either your Mast...

Page 54: ...nel It may take a minute for the panel to detect the new connection and send a signal to the PC indicated by a green System Connection icon If a few minutes have gone by and the System Connection icon still does not turn green complete the procedures in the following section to setup the Virtual Master and refresh the System from the Online Tree This action sends out a request to the panel to resp...

Page 55: ...n the touch panel and the PC This method of communication is used to transfer firmware Kit files and TPD4 touch panel files 1 Verify this direct USB connection Type A on the panel to mini USB on the panel is configured properly using the steps outlined in the previous two sections 2 With the panel already configured for USB communication and the Virtual Master setup within NetLinx Studio its now t...

Page 56: ...stem folder in the OnLine Tree tab of the Workspace window A in FIG 38 8 Select the panel s Kit file from the Files section 9 Enter the Device value associated with the panel and the System number associated with the Master listed in the OnLine Tree tab of the Workspace window The Port field is greyed out FIG 37 NetLinx Workspace window showing panel connection via a Virtual NetLinx Master Showing...

Page 57: ... Firmware via USB The following accessory devices are firmware upgradeable MVP TDS Table Top Docking Station FG5965 10 MVP WDS Wall Flush Mount Docking Station Black FG5965 11 MVP WDS Wall Flush Mount Docking Station Silver FG5965 21 This device is not given a unique device number which would ordinarily appear within the Online Tree tab of NetLinx Studio It appears as a battery base below the targ...

Page 58: ...try and select Refresh System to re populate the list Verify the panel appears in the OnLine Tree tab of the Workspace window The default Modero panel value is 10001 5 Locate the latest firmware file from the www amx com Tech Center Downloadable Files Firmware Files Modero Panels firmware MVP Docking Stations MVP TDS WDS section of the website 6 Click on the desired Kit file link and after you ve ...

Page 59: ...d populates the System list with devices on your particular system 15 After the panel powers up press and hold the two lower buttons on both sides of the display for 3 seconds to continue with the setup process and proceed to the Setup page 16 Press the Batteries button located on the lower left to open the Batteries page and confirm the new firmware does not read 0 00 FIG 41 Send to NetLinx Devic...

Page 60: ...des can be done over wireless Ethernet it is recommended that firmware KIT files be transferred over a direct USB connection and only when the panel is connected to a power supply If battery power or wireless connection fails during a firmware upgrade the panel flash file system may become corrupted ...

Page 61: ...ures on this page include FIG 42 Setup Page Access buttons FIG 43 MVP 7500 and MVP 8400 Setup pages Setup Page Navigation Buttons The buttons along on the left side of the page provide access to secondary Setup pages see following sections Connection Status icon The icon in the upper right corner of each Setup page provides a constant visual indication of current connection status Note a Lock appe...

Page 62: ...ws the device to engage Display Timeout when the device has been removed from a charging station and is running solely on battery power When disabled the button goes dark Display Timeout is not engaged and the device will continue to run at full power until it is returned to a charging station or the device s battery is depleted Inactivity Page Flip Timeout Indicates the length of time that the pa...

Page 63: ...g issues try saving with a lower quality setting FIG 44 Setup Page Navigation Buttons MVP 7500 FIG 45 Setup Page Navigation Buttons MVP 8400 Press to access the Volume page where you can adjust audio parameters on the panel Press to access the Protected Setup page for panel calibration and to access security release passwords and connection settings Press to access the Information menu and select ...

Page 64: ... provides secured access to advanced panel configuration options including communication and security settings Enter the factory default password 1988 into the password keypad to access this page FIG 46 Protected Setup Page showing default values MVP 7500 FIG 47 Protected Setup page showing default values MVP 8400 ...

Page 65: ...ss the Calibration page Use the Security button to toggle between three security settings Standard Security Secure and DoD Refer to the Security Settings section on page 157 for very important information on using this feature System Recovery Reset System Settings deletes all of the current configuration parameters on the panel including IP Addresses Device Number assignments Passwords and other p...

Page 66: ...re you can configure Closes the Protected Setup page Connection Utility connection settings communication settings for the NetLinx Master and the panel Press to access the Other Settings menu and select Cache Passwords or hold to access the Calibration Test page SIP Press to access the G4 Web Control page where you can enable or disable remote Press to access the Tools menu and select Panel Logs P...

Page 67: ...inal require authentication by an authorized user SSH HTTPS and program terminal session timeouts are enabled ICSP communication protocol between devices encryption and authentication are enabled Minimum password requirement is 8 characters with at least 1 numeric character Login failure attempt pauses 4 seconds before another login attempt is allowed After 3 consecutive unsuccessful login attempt...

Page 68: ...se refer to the guide Security Profiles Configuring AMX Devices For Installation Into a Secure Environment available at www amx com System Settings Page The System Settings page FIG 51 and FIG 52 displays sets the NetLinx Master s communication settings FIG 51 System Settings page MVP 7500 FIG 52 System Settings page MVP 8400 ...

Page 69: ...eless communication USB option cannot be used on Modero panels which are not equipped with a rear USB port Master Connection Cont Mode Cycles between the connection modes URL Listen and Auto Ethernet Only disabled when USB is selected URL In this mode enter the IP URL Master Port Number and username password if used on the Master The System Number field is read only the panel obtains this informat...

Page 70: ...ls Wireless Settings Page Use the options on the Wireless Settings page FIG 53 and FIG 54 to configure communication settings for the wireless CF card 802 11b g and read the device number assigned to the panel FIG 53 Wireless Settings Page MVP 7500 ...

Page 71: ...turn to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master IP Settings Sets the IP communication values for the panel DHCP STATIC Sets the panel to either DHCP or Static communication modes DHCP a temporary IP Addresses is assigned to the panel by a DHCP server Static IP is a permanent IP Address assigned to the panel If Sta...

Page 72: ... on page 19 for more detailed information on the SIte Survey page When communicating with a NXA WAP200G enter the MAC Address BSSID of the target WAP as the Access Point MAC Address Refer to the WAP200G Instruction Manual for more information Roaming This button allows selection between three states Disabled Active and Averaged Disabled No roaming this setting will not scan for SSIDs until the pan...

Page 73: ...e Using the Site Survey tool section on page 22 for more detailed information on the SIte Survey page When communicating with a NXA WAP200G enter the MAC Address BSSID of the target WAP as the Access Point MAC Address Refer to the WAP200G Instruction Manual for more information Information Configuration Mode Displays the current Security Type selected via either the Simple or Enterprise options Se...

Page 74: ...ntry This entry must match the Network Name SSID entry of the target WAP so the panel knows what device it is using to communicate with the network Refer to the following Open Settings section on page 67 for further details SSID Press this field to enter a 32 character Network Name in the Network Name keypad Password This field is only enabled when WPA PSK is selected as the Security Type Clicking...

Page 75: ... designed for wireless environments where it is necessary to securely transmit data over a wireless network by adding an additional level of security protocol via the use of a private key Refer to the EAP TLS Settings section on page 76 for details For information on uploading a certificate file refer to the AMX Certificate Upload Utility section on page 185 EAP LEAP security is designed for wirel...

Page 76: ...Type This field is only enabled when selecting EAP PEAP or EAP TTLS as a Security Type Press this field to cycle between MSCHAPv2 GTC OTP and MD5 Client Certificate This field is only enabled when selecting EAP TLS as a Security Type Press this field to enter a file location in the Client Certificate File Location keypad Private key This field is only enabled when selecting EAP TLS as a Security T...

Page 77: ... If this field is left blank the panel will attempt to connect to the first available WAP Save Cancel Save store the new security information apply changes and return to the previous page Cancel discard changes and return to the previous page WEP Settings SSID Service Set Identifier Opens an on screen keyboard to enter the SSID name used on the target WAP The SSID is a unique name used by the WAP ...

Page 78: ...s A HEX key utilizes either 10 or 26 Hexidecimal characters Press Done to accept any changes and save the new value Note A 64 bit key will be 10 characters in length while a 128 bit key will be 26 characters in length The length of the key entered determines the level of WEP encryption employed 64 or 128 bit 128 bit keys may be used if supported by the internal wireless card Current Key Displays t...

Page 79: ...f 8 characters and a maximum of 63 The exact same pass phrase including capitalization must be entered in the access point Refer to the Configuring a Wireless Network Access section on page 15 for details on these security options Refer to the Using the Site Survey tool section on page 19 for more information on using this tool WPA PSK Settings SSID Service Set Identifier Opens an on screen keyboa...

Page 80: ...the panel is permitted to join the network The SSID is case sensitive and must not exceed 32 characters Make sure this setting is the same for all points in your wireless network NXA WAP200Gs use AMX as their default SSID With EAP security the SSID of the WAP must be entered If it is left blank the panel will try to connect to the first access point detected that supports EAP However a successful ...

Page 81: ...lly this is in the form of a username such as jdoe amx com Anonymous Identity Opens an on screen keyboard Enter an IT provided alpha numeric string which similar to the username used as the identity but that does not represent a real user This information is used as a fictitious name which might be seen by sniffer programs during the initial connection and setup process between the panel and the R...

Page 82: ...This field is only valid when the automatic PAC provisioning feature has been enabled via the previous field Save Cancel Save store the new security information apply changes and return to the previous page Cancel discard changes and return to the previous page EAP PEAP Settings SSID Service Set Identifier Opens an on screen keyboard to enter the SSID name used on the target WAP The SSID is a uniq...

Page 83: ...e This field is optional If a server certificate is used it should first be downloaded into the panel and the Certificate Authority field should then be set to the name of that certificate file No file path should be used for this setting as all certificates are stored in a specific directory that the user cannot control or change Use the on screen keyboard s Clear button to completely erase any p...

Page 84: ...rs Make sure this setting is the same for all points in your wireless network NXA WAP200Gs use AMX as their default SSID With EAP security the SSID of the WAP must be entered If it is left blank the panel will try to connect to the first access point detected that supports EAP However a successful connection is not guaranteed because the detected WAP may be connected to a RADIUS server which may n...

Page 85: ...d into the panel and the Certificate Authority field should then be set to the name of that certificate file No file path should be used for this setting as all certificates are stored in a specific directory that the user cannot control or change Use the on screen keyboard s Clear button to completely erase any previously stored network path information Inner Authentication Type When pressed this...

Page 86: ...e Password string which is similar to the password entered to gain access to a secured workstation Typically this is in the form of a username such as jdoe amx com Certificate Authority When pressed the panel displays an on screen Certificate Authority CA File Location keyboard which allows you to enter the name of the certificate authority file which is used to validate the server certificate Thi...

Page 87: ...ne correspondence The following table shows the possible file extension used for each certificate type EAP TLS Settings Cont Save Cancel Save store the new security information apply changes and return to the previous page Cancel discard changes and return to the previous page Client Certificate Configuration Certificate Configuration Client Certificate Field Private Key Field Single file contains...

Page 88: ...n the configuration screens PEAP TTLS and TLS The following table outlines the firmware fields and their supported certificate types Certificate Types Supported by the Modero Firmware Configuration Field Name Certificate File Type Supported Certificate Authority field PEM and DER Client Certificate field PEM and DER Private Key field PEM DER and PKCS12 ...

Page 89: ...to access the Calibration page see FIG 88 on page 173 Press the crosshairs to calibrate the panel and return to the previous page Always calibrate the panel before its initial use and after downloading new firmware FIG 57 Calibration Page In cases where the touch panel calibration is off to a degree that makes it difficult or impossible to navigate to this page you can access it via G4 WebControl ...

Page 90: ...l to connect to any remote PC running a VNC client Once connected the client can view and control the panel remotely The options on the MVP 7500 G4 Web Control Settings page FIG 58 and the MVP 8400 Web Control page FIG 59 allow you to enable disable G4 Web Control functionality FIG 58 G4 Web Control Settings Page MVP 7500 FIG 59 G4 Web Control Page MVP 8400 ...

Page 91: ...numeric string to be used as the panel s display name within the Manage WebControl Connections window of the NetLinx Security browser window Web Control Password Use this field to enter the G4 Authentication session password required for VNC access to the panel Web Control Port Enter the number of the port used by the VNC Web Server Default 5900 Maximum Number of Connections Displays the maximum n...

Page 92: ...e Other Settings button FIG 60 and FIG 61 provides a menu to select the Cache Settings Cache Setup page Password Setup page or SIP Settings page MVP 8400 only Select any option to access its page FIG 60 Other Settings Menu MVP 7500 FIG 61 Other Settings menu MVP 8400 ...

Page 93: ...nce static images are already stored on Flash they are never moved to the Flash cache so Flash caching applies only to dynamic images Images in Flash cache are moved back to RAM cache the next time they are viewed As the Flash cache approaches its maximum size the least recently used items may be discarded to make room for new items Flash memory may be allocated for image caching but RAM cache is ...

Page 94: ...e is received Note A Lock appears on the icon if the panel is connected to a secured NetLinx Master Image Cache Settings Allocates Flash memory for image caching Flash Cache Size Press the Up and Down arrows to add and remove memory Flash memory allocation cannot exceed the amount of Flash memory on the panel Flash RAM Cache Expires Press the Up and Down arrows to change the amount of time the ima...

Page 95: ...AM Hit Rate The percentage of image requests static and dynamic satisfied by accessing the cache 100 of cache hits of cache hits of cache misses of cache hits the number of times an image was requested that the image was found in the cache If your hit rate is low you may want to consider enabling Flash cache of cache misses the number of times an image was requested that the image could not be fou...

Page 96: ...disconnected Bright green connected Blinks when a blink message is received to dark green every 5 seconds for half a second then go back to bright green Bright yellow panel missed a blink message from the master It will remain yellow for 3 missed blink messages and then turn red It will return to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a ...

Page 97: ...odule or telnet sessions Refer to the documentation supplied with the Duet Module for more details Password Setup Page Cont User Access Use these buttons to access and modify the user name password combinations required for removing the panel from a docking station The number of user access passwords on the panel is limited only by the amount of storage memory available Use the UP DN buttons to sc...

Page 98: ...xy server However point to point SIP will still be enabled allowing for existing intercom functionality Connection State This option displays whether you are connected to the proxy server Proxy Address This option enables you to enter the IP address or DNS name of the proxy server that you want to use to register Port Number The option displays the port you use to connect to the proxy server The s...

Page 99: ...tics Page section on page 92 or the Connection Utility Page section on page 95 Select any of the options to access that page Panel Connection Logs Panel Logs Page The options on the Panel Connection Logs page FIG 68 and the Panel Logs page FIG 69 allow you to view and track the connection history of the panel FIG 66 Tools menu MVP 7500 FIG 67 Tools menu MVP 8400 FIG 68 Panel Connection Logs MVP 75...

Page 100: ... the panel to the master Bright red disconnected Bright green connected Blinks when a blink message is received to dark green every 5 seconds for half a second then go back to bright green Bright yellow panel missed a blink message from the master It will remain yellow for 3 missed blink messages and then turn red It will return to green when a blink message is received Note a Lock appears on the ...

Page 101: ...ns section This opens the Tools menu 2 Within the Tools menu press the Panel Logs button 3 Push the Refresh button Clearing the Panel Connections Log 1 Press the Tools button in the Protected Setup Navigation Buttons section This opens the Tools menu 2 Within the Tools menu press the Panel Logs button 3 Push the Clear button 4 Confirm your selection ...

Page 102: ...el Statistics page FIG 70 and FIG 71 allow you to track the connection status for the panel The Panel Statistics page tracks ICSP messages Blink messages Ethernet connection statistics and Wireless connection statistics FIG 70 Panel Statistics Page MVP 7500 FIG 71 Panel Statistics page MVP 8400 ...

Page 103: ...will return to green when a blink message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master ICSP Messages Messages sent between the master and the touch panel it is the protocol they use to communicate to each other Total Received The total ICSP messages received by the panel Processed The total ICSP messages processed by the panel Dropped The total ...

Page 104: ...Panels Clearing the Panel Statistics 1 Press the Tools button in the Protected Setup Navigation Buttons section This opens the Tools menu 2 Within the Tools menu press the Panel Statistics button 3 Push the Clear button 4 Confirm your selection ...

Page 105: ...Utility page FIG 72 and FIG 73 allow you to utilize your panel as a site survey tool While in this page move around your wireless network coverage area and see if there are any weak points within the spaces between your WAPs FIG 72 Connection Utility Page MVP 7500 FIG 73 Connection Utility Page MVP 8400 ...

Page 106: ... data rate in Mbps at which the panel is currently communicating with the target WAP Note Data rates for 802 11b communication are 1 2 5 5 and 11 Mbps Signal Level MVP 7500 A bar display showing the current signal strength Link Quality MVP 8400 Displays the quality of the link from the wireless NIC to the Wireless Access Point direct sequence spread spectrum in real time None Poor Fair Good Very G...

Page 107: ...nection Utility popup 3 Move the panel throughout your wireless network and changes within the utility The Connection Information notes the IP of the connected master and the IP of your panel The Wireless Information indicates the current wireless connection method for the panel e g the MAC Address for the WAP currently in use The Connection Statistics show the current quality of the panel connect...

Page 108: ...rmation button FIG 74 and FIG 75 provides a menu to select either the Project Information Page section on page 99 or the Panel Information Page section on page 101 Select either option to access that page FIG 74 Information Menu MVP 7500 FIG 75 Information Menu MVP 8400 ...

Page 109: ...age The Project Information page FIG 76 and FIG 77 displays the project properties of the TPDesign4 project file currently loaded on the panel FIG 76 Project Information Page MVP 7500 FIG 77 Project Information page MVP 8400 and corresponding TPD4 project properties tabs ...

Page 110: ...ecified in TPD4 Project Properties IR Emitters Receivers tab For example if you set the AMX IR 38K Port to 7 and then put a button on the panel with a channel code of 5 and a port of 7 it will trigger the IR code in slot 5 of the AMX IR 38K Port AMX IR 455K Port Displays the AMX 455 kHz IR channel port used by the IR Emitter on the panel IR User Def 1 Port Displays the User Defined IR channel port...

Page 111: ... MVP Modero ViewPoint Touch Panels Panel Information Page The Panel Information page FIG 78 and FIG 79 provides detailed panel information FIG 78 Panel Information Page MVP 7500 FIG 79 Panel Information Page MVP 8400 ...

Page 112: ...el High Address Displays the high address address count value for the panel High Channel Displays the high channel channel count value for the panel High Level Displays the high level level count value being used by the panel Serial Number Displays the specific serial number value assigned to the panel Setup Pages Version Displays the type and version of the Setup pages being used by the panel Scr...

Page 113: ... information on the NetLinx Master If the time and or date on the Master is modified all connected devices will be updated to reflect the new information FIG 80 Time Date Settings Page MVP 7500 FIG 81 Time and Date Setup Page MVP 8400 MVP touch panels do not have an on board clock the only way to modify a panel s time without altering the Master is via NetLinx Code ...

Page 114: ... message is received Note a Lock appears on the icon if the panel is connected to a secured NetLinx Master Time Date Refresh Set This section provides two options The Get Time Date button retrieves Time and Date information from the Master The Set Time Date button sets the Master to retain and save any time date modifications made on the panel Time Display fields These fields display the time in t...

Page 115: ...urns to the previous page Connection Status icon The icon in the upper right corner of each Setup page shows online offline state of the panel to the master Bright red disconnected Bright green connected Blinks when a blink message is received to dark green every 5 seconds for half a second then go back to bright green Bright yellow panel missed a blink message from the master It will remain yello...

Page 116: ... the volume level range 0 100 The Master Volume bargraph indicates the current volume level The Mute button toggles the Mute feature Default 50 Digital Audio Level Adjusts the volume level on the panel s internal speaker Use the UP DN buttons to adjust the volume range 0 100 The Internal Sound Level bargraph indicates the current sound level The Mute button mutes the internal speaker volume Defaul...

Page 117: ...tteries page FIG 85 allow you to set power warning preferences monitor battery status information and adjust the display times for battery warnings This page is populated with information from MVP BP batteries in the panel as well as batteries in a connected MVP TDS WDS docking station FIG 84 Battery Settings Page MVP 7500 FIG 85 Batteries Page MVP 8400 ...

Page 118: ...ightness and overrides the Panel Brightness value set on the Setup page Disabled deactivates this power save feature The panel will use the Panel Brightness level Note This field applies to MVP BP batteries installed in the panel Panel Shutdown This value determines the number of minutes that would need to pass before the panel automatically shuts down Once shutdown the unit would have to be resta...

Page 119: ...ge available from batteries installed in the panel The Battery One Charge Status bargraph indicates the power charge available on the Slot 1 battery in the panel The Battery Two Charge Status bargraph indicates the power charge available on the Slot 2 battery in the panel The Battery Dock 1 Charge Status bargraph indicates the power charge available on the docking station s battery 1 The Battery D...

Page 120: ...ould be used for this setting as all certificates are stored in a specific directory that the user cannot control or change The most secure connection method uses a server certificate If no server certificate will be used then this field should be left blank If the field contains a file name then a valid certificate file with the same file name must be previously installed on the panel Otherwise t...

Page 121: ... push and Feedback per address port Button Variable Text range 1 4000 per address port Button States Range 1 256 0 All states for General buttons 1 Off state and 2 On state Level Range 1 600 Default level value 0 255 can be set up to 1 65535 Address port Range 1 100 These button assignments can only be adjusted in TPD4 and not on the panels themselves Page Commands APG Add a specific popup page to...

Page 122: ... Variable popup page name 1 50 ASCII characters Name of the page the popup is displayed On reset flag 1 Enable reset flag 0 Disable reset flag Example SEND_COMMAND Panel PDR Popup1 1 Popup1 will return to its default location when turned On PHE Set the hide effect for the specified popup page to the named hide effect Syntax PHE popup page name hide effect name Variable popup page name 1 50 ASCII c...

Page 123: ...deactivated This command works in the same way as the Hide Popup command in TPDesign4 Syntax PPF popup page name page name Variable popup page name 1 50 ASCII characters Name of the popup page page name 1 50 ASCII characters Name of the page the popup is displayed On Example SEND_COMMAND Panel PPF Popup1 Main Example 2 SEND_COMMAND Panel PPF Popup1 Deactivates the popup page Popup1 on the current ...

Page 124: ...odal 1 and non modal 0 Example SEND_COMMAND Panel PPM Popup1 Modal Sets the popup page Popup1 to Modal SEND_COMMAND Panel PPM Popup1 1 Sets the popup page Popup1 to Modal PPN Activate a specific popup page to launch on either a specified page or the current page If the page name is empty the current page is used see example 2 If the popup page is already on do not re draw it This command works in ...

Page 125: ... both This command sets the location at which the effect will begin at Syntax PSP popup page name x coordinate y coordinate Variable popup page name 1 50 ASCII characters Name of the page the popup is displayed On Example SEND_COMMAND Panel PSP Popup1 100 0 Sets the Popup1 show effect x coordinate value to 100 and the y coordinate value to 0 PST Set the show effect time for the specified popup pag...

Page 126: ...p page This command works in the same way as the Toggle Popup command in TPDesign4 Syntax PPOG popup page name page name Variable popup page name 1 50 ASCII characters Name of the popup page page name 1 50 ASCII characters Name of the page the popup is displayed On Example SEND_COMMAND Panel PPOG Popup1 Main Toggles the popup page Popup1 on the Main page from one state to another On Off Example 2 ...

Page 127: ...ium Red 159 0 0 04 Dark Red 127 0 0 05 Very Dark Red 95 0 0 06 Very Light Orange 255 128 0 07 Light Orange 223 112 0 08 Orange 191 96 0 09 Medium Orange 159 80 0 10 Dark Orange 127 64 0 11 Very Dark Orange 95 48 0 12 Very Light Yellow 255 255 0 13 Light Yellow 223 223 0 14 Yellow 191 191 0 15 Medium Yellow 159 159 0 16 Dark Yellow 127 127 0 17 Very Dark Yellow 95 95 0 18 Very Light Lime 128 255 0 ...

Page 128: ... Medium Blue 0 0 159 52 Dark Blue 0 0 127 53 Very Dark Blue 0 0 95 54 Very Light Purple 128 0 255 55 Light Purple 112 0 223 56 Purple 96 0 191 57 Medium Purple 80 0 159 58 Dark Purple 64 0 127 59 Very Dark Purple 48 0 95 60 Very Light Magenta 255 0 255 61 Light Magenta 223 0 223 62 Magenta 191 0 191 63 Medium Magenta 159 0 159 64 Dark Magenta 127 0 127 65 Very Dark Magenta 95 0 95 66 Very Light Pi...

Page 129: ...8 68 68 86 Grey14 17 17 17 87 Black 0 0 0 255 TRANSPARENT 99 53 99 Default Font Styles and ID Numbers Font ID Font type Size Font ID Font type Size 1 Courier New 9 19 Arial 9 2 Courier New 12 20 Arial 10 3 Courier New 18 21 Arial 12 4 Courier New 26 22 Arial 14 5 Courier New 32 23 Arial 16 6 Courier New 18 24 Arial 18 7 Courier New 26 25 Arial 20 8 Courier New 34 26 Arial 24 9 AMX Bold 14 27 Arial...

Page 130: ...d line 21 Bevel M 5 6 Circle 15 22 23 Circle 15 7 Single line 24 27 Neon inactive S 8 Double line 40 41 Diamond 55 9 Quad line TPD4 Border Styles by Name No Border styles No Border styles 1 None 22 Circle 155 2 AMX Elite L 23 Circle 165 3 AMX Elite M 24 Circle 175 4 AMX Elite S 25 Circle 185 5 Bevel L 26 Circle 195 6 Bevel M 27 Cursor Bottom 7 Bevel S 28 Cursor Bottom with Hole 8 Circle 15 29 Curs...

Page 131: ...45 61 Glow S 103 Menu Top Rounded 55 62 Help Down 104 Menu Top Rounded 65 63 Neon Active L 105 Menu Top Rounded 75 64 Neon Active S 106 Menu Top Rounded 85 65 Neon Inactive L 107 Menu Top Rounded 95 66 Neon Inactive S 108 Menu Top Rounded 105 67 Oval H 60x30 109 Menu Top Rounded 115 68 Oval H 100x50 110 Menu Top Rounded 125 69 Oval H 150x75 111 Menu Top Rounded 135 70 Oval H 200x100 112 Menu Top R...

Page 132: ...ded 115 146 Menu Left Rounded 105 129 Menu Right Rounded 125 147 Menu Left Rounded 115 130 Menu Right Rounded 135 148 Menu Left Rounded 125 131 Menu Right Rounded 145 149 Menu Left Rounded 135 132 Menu Right Rounded 155 150 Menu Left Rounded 145 133 Menu Right Rounded 165 151 Menu Left Rounded 155 134 Menu Right Rounded 175 152 Menu Left Rounded 165 135 Menu Right Rounded 185 153 Menu Left Rounded...

Page 133: ...ge Assigns a button to a standard page flip with page name Main Page BAT Append non unicode text Syntax BAT vt addr range button states range new text Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state new text 1 50 ASCII characters Example SEND_COMMAND Panel BAT 520 1 Enter City Appends the text...

Page 134: ...ge color value Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state color value Refer to theRGB Values for all 88 Basic Colors table on page 117 for more information Example SEND_COMMAND Panel BCF 500 504 510 515 1 12 SEND_COMMAND Panel BCF 500 504 510 515 1 Yellow SEND_COMMAND Panel BCF 500 504 51...

Page 135: ...e draw order from bottom to top to Border Fill Text Icon and Image Example 2 SEND_COMMAND Panel BDO 1 0 12345 Sets all states of a button back to its default drawing order BFB Set the feedback type of the button ONLY works on General type buttons Syntax BFB vt addr range feedback type Variable variable text address range 1 4000 feedback type None Channel Invert On Always on Momentary and Blink Exa...

Page 136: ...s a single button state Each state must be copied as a separate command The codes section represents what attributes will be copied All codes are 2 char pairs that can be separated by comma space percent or just ran together Syntax BMC vt addr range button states range source port source address source state codes Variable variable text address range 1 4000 button states range 1 256 for multi stat...

Page 137: ...he BDO command on page 125 for more information F font 1 8 10 11 20 29 32 xx Set the font See theDefault Font Styles and ID Numbers table on page 119 F font 01 08 10 11 20 29 32 xx Set the font See theDefault Font Styles and ID Numbers table on page 119 MI mask image Set the mask image Refer to the BMI command on page 129 for more information T text Set the text using ASCII characters empty is cle...

Page 138: ...drag increment Refer to the GDI command on page 135 for more information VI video ON OFF Set the Video either ON value 1 or OFF value 0 OT feedback type Set the Feedback Output Type to one of the following None Channel Invert ON Always ON Momentary or Blink SM Submit a text for text area button SF 1 or 0 Set the focus for text area button OP 0 255 Set the button opacity to either Invisible value 0...

Page 139: ...ext area input masking button Syntax BML vt addr range max length Variable variable text address range 1 4000 max length 2000 0 no max length Example SEND_COMMAND Panel BML 500 20 Sets the maximum length of the text area input button to 20 characters BMP Assign a picture to those buttons with a defined address range Syntax BMP vt addr range button states range name of bitmap picture Variable varia...

Page 140: ...0 BOP Set the button opacity The button opacity can be specified as a decimal between 0 255 where zero 0 is invisible and 255 is opaque or as a HEX code as used in the color commands by preceding the HEX code with the sign In this case 00 becomes invisible and FF becomes opaque If the opacity is set to zero 0 this does not make the button inactive only invisible Syntax BOP vt addr range button sta...

Page 141: ... buttons with the variable text range of 500 504 510 515 The border style is available through the TPDesign4 border style drop down list Refer to theTPD4 Border Styles by Name table on page 120 for more information BOS Set the button to display either a Video or Non Video window Syntax BOS vt addr range button states range video state Variable variable text address range 1 4000 button states range...

Page 142: ...ange to set focus to multiple buttons Only one variable text address can be in focus at a time Syntax BSF vt addr range selection value Variable variable text address range 1 4000 selection value Unselect 0 and select 1 Example SEND_COMMAND Panel BSF 500 1 Sets the focus to the text area of the button BSM Submit text for text area buttons This command causes the text areas to send their text as st...

Page 143: ...e specified address Syntax BVP vt addr range network password Variable variable text address range 1 4000 network password 1 50 ASCII characters Example SEND_COMMAND Panel BVP 500 PCLOCK Sets the password to PCLOCK for the specific PC control button BVT Set the computer control network port for the specified address Syntax BVT vt addr range network port Variable variable text address range 1 4000 ...

Page 144: ...ess range 1 4000 actions Stan dardPage Flip to standard page Prev iousPage Flip to previous page Show Popup Show Popup page Hide Popup Hide Popup page Togg lePopup Toggle popup state ClearG roup Clear popup page group from all pages ClearP age Clear all popup pages from a page with the specified page name ClearA ll Clear all popup pages from all pages page name 1 50 ASCII characters Example SEND C...

Page 145: ...in TPD4 through the Main menu Panel Generate Programmer s Report Text Only Format Readme txt Button Commands Cont GDI Change the bargraph drag increment Syntax GDI vt addr range bargraph drag increment Variable variable text address range 1 4000 bargraph drag increment The default drag increment is 256 Example SEND_COMMAND Panel GDI 7 128 Sets the bargraph with variable text 7 to a drag increment ...

Page 146: ...raph ramp down time Variable variable text address range 1 4000 bargraph ramp down time In 1 10th of a second intervals Example SEND_COMMAND Panel GRD 500 200 Changes the bargraph ramp down time to 20 seconds GRU Change the bargraph ramp up time in 1 10th of a second Syntax GRU vt addr range bargraph ramp up time Variable variable text address range 1 4000 bargraph ramp up time In 1 10th of a seco...

Page 147: ...e icon for On and Off states for buttons with variable text ranges of 500 504 510 515 IRM Set the IR channel Pulse the given IR channel for onTime in tenths of seconds Delay offTime in tenths of a second before the next IR pulse is allowed IRM allows the command itself to specify the port number IRM is needed because commands programmed on the panel itself can only be sent to a single port number ...

Page 148: ...gnment to upper left corner for those buttons with variable text ranges of 500 504 510 515 JSI Set icon alignment using a numeric keypad layout for those buttons with a defined address range The alignment of 0 is followed by left top The left and top coordinates are relative to the upper left corner of the button Syntax JSI vt addr range button states range new icon alignment Variable variable tex...

Page 149: ...ts the text alignment to the upper left corner for those buttons with variable text ranges of 500 504 510 515 MBT Set the Mouse Button mode On for the virtual PC Syntax MBT pass data Variable pass data 0 None 1 Left 2 Right 3 Middle Example SEND COMMAND Panel MBT 1 Sets the mouse button mode to Left Mouse Click MDC Turn On the Mouse double click feature for the virtual PC Syntax MDC Example SEND C...

Page 150: ...utton states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state color value Refer to theRGB Values for all 88 Basic Colors table on page 117 Example SEND_COMMAND Panel TEC 500 504 510 515 1 2 12 Sets the text effect color to Very Light Yellow on buttons with variable text 500 504 and 510 515 TEF Set the text effect The Text Effect is specified by name a...

Page 151: ...e 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state unicode text Unicode HEX value Example SEND_COMMAND Panel UNI 500 1 0041 Sets the button s unicode character to A Note To send the variable text A in unicode to all states of the variable text button 1 for which the character code is 0041 Hex send the following command SEND_COMMAND TP UNI 1 0 0041 Note Unic...

Page 152: ...etup page Syntax LPR user Variable user 1 50 ASCII characters Example SEND_COMMAND Panel LPR Robert Remove user named Robert from the User Access Password list on the Password Setup page Refer to thePassword Setup Page section on page 104 for more information LPS Set the user name and password This command allows you to 1 Add a new user name and password OR 2 Set the password for a given user The ...

Page 153: ... outline Soft Drop Shadow 2 Medium Drop Shadow 2 with outline Hard Drop Shadow 2 with outline Soft Drop Shadow 3 Medium Drop Shadow 3 with outline Hard Drop Shadow 3 with outline Soft Drop Shadow 4 Medium Drop Shadow 4 with outline Hard Drop Shadow 4 with outline Soft Drop Shadow 5 Medium Drop Shadow 5 with outline Hard Drop Shadow 5 with outline Soft Drop Shadow 6 Medium Drop Shadow 6 with outlin...

Page 154: ...29 1010 Word Wrap CUSTOM_EVENT TP 529 1011 ON state Border Color CUSTOM_EVENT TP 529 1012 ON state Fill Color CUSTOM_EVENT TP 529 1013 ON state Text Color CUSTOM_EVENT TP 529 1014 Border Name CUSTOM_EVENT TP 529 1015 Opacity Send_String 0 ButtonGet Id ITOA CUSTOM ID Type ITOA CUSTOM TYPE Send_String 0 Flag ITOA CUSTOM FLAG Send_String 0 VALUE1 ITOA CUSTOM VALUE1 Send_String 0 VALUE2 ITOA CUSTOM VA...

Page 155: ... 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state custom event type 1011 Flag zero Value1 Button state number Value2 Actual length of string should be 9 Value3 Zero Text Hex encoded color value ex 000000FF Text length Color name length should be 9 Example SEND COMMAND Panel BCB 529 1 Gets the button OFF state border color informat...

Page 156: ...fill color information The result sent to the Master would be ButtonGet Id 529 Type 1012 Flag 0 VALUE1 1 VALUE2 9 VALUE3 0 TEXT FF8000FF TEXT LENGTH 9 BCT Get the current text color Syntax BCT vt addr range button states range Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state custom event type 1...

Page 157: ... Panel BMP 529 1 Gets the button OFF state bitmap information The result sent to the Master would be ButtonGet Id 529 Type 1002 Flag 0 VALUE1 1 VALUE2 9 VALUE3 0 TEXT Buggs png TEXT LENGTH 9 BOP Get the overall button opacity Syntax BOP vt addr range button states range Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 ...

Page 158: ...ate and 2 On state custom event type 1014 Flag Zero Value1 Button state number Value2 Actual length of string Value3 Zero Text String that represents border name Text length Border name length Example SEND COMMAND Panel BRD 529 1 Gets the button OFF state border information The result sent to the Master would be ButtonGet Id 529 Type 1014 Flag 0 VALUE1 1 VALUE2 22 VALUE3 0 TEXT Double Bevel Raised...

Page 159: ...lag Zero Value1 Button state number Value2 0 no word wrap 1 word wrap Value3 Zero Text Blank Text length Zero Example SEND COMMAND Panel BWW 529 1 Gets the button OFF state word wrap flag status information The result sent to the Master would be ButtonGet Id 529 Type 1010 Flag 0 VALUE1 1 VALUE2 1 VALUE3 0 TEXT TEXT LENGTH 0 CHR Get the charging status Returned in Custom event Value1 status 0 not c...

Page 160: ...te font type index information The result sent to the Master would be ButtonGet Id 529 Type 1007 Flag 0 VALUE1 1 VALUE2 72 VALUE3 0 TEXT TEXT LENGTH 0 ICO Get the current icon index Syntax ICO vt addr range button states range Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state custom event type 1...

Page 161: ...itmap justification information The result sent to the Master would be ButtonGet Id 529 Type 1005 Flag 0 VALUE1 1 VALUE2 5 VALUE3 0 TEXT TEXT LENGTH 0 JSI Get the current icon justification Syntax JSI vt addr range button states range Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state custom even...

Page 162: ...Id 529 Type 1004 Flag 0 VALUE1 1 VALUE2 1 VALUE3 0 TEXT TEXT LENGTH 0 LOG Get the XML panel logs Returned in MULTIPLE Custom events size of strings are limited per message Values in Custom event displays the number of messages and how many total bytes of xml data Value 1 1 which one of multiple events is this 1 based Value 2 5 total number of events required to send this string Value 3 total size ...

Page 163: ...size in bytes of string Text XML output 1 of 5 total XML output looks like xml version 1 0 PanelStats Icsp Total Rx 11 Rx Proc 11 Proc Drop 0 Drop Total Rolling Rx 11 Rx Proc 11 Proc Drop 0 Drop Rolling Icsp Blink Total Rx 3 Rx Miss 0 Miss Total Rolling Rx 3 Rx Miss 0 Miss Rolling Blink Ethernet RxPackets 53063571 RxPackets RxErrors 0 RxErrors RxDrops 0 RxDrops RxOverRuns 0 RxOverRuns RxFrames 63 ...

Page 164: ...ct color information The result sent to the Master would be ButtonGet Id 529 Type 1009 Flag 0 VALUE1 1 VALUE2 9 VALUE3 0 TEXT 5088F2AE TEXT LENGTH 9 TEF Get the current text effect name Syntax TEF vt addr range button states range Variable variable text address range 1 4000 button states range 1 256 for multi state buttons 0 All states for General buttons 1 Off state and 2 On state custom event ty...

Page 165: ...type 1001 Flag Zero Value1 Button state number Value2 Actual length of string Value3 Index Text Text from the button Text length Button text length Example SEND COMMAND Panel TXT 529 1 Gets the button OFF state text information The result sent to the Master would be ButtonGet Id 529 Type 1001 Flag 0 VALUE1 1 VALUE2 14 VALUE3 1 TEXT This is a test TEXT LENGTH 14 WIF Get the wireless network informa...

Page 166: ...s up the Keyboard and initializes the text string This is a Test AKEYP Pop up the keypad icon and initialize the text string to that specified The keypad string is set to null on power up and is stored until power is lost Syntax AKEYP number string Variables number string 0 9999 Example SEND COMMAND Panel AKEP 12345 Pops up the Keypad and initializes the text string 12345 AKEYR Remove the Keyboard...

Page 167: ...D COMMAND Panel BRIT 50 Sets the brightness level to 50 BRT Set the panel brightness Syntax BRT brightness level Variable brightness level 0 100 Example SEND COMMAND Panel BRT 70 Sets the brightness level to 70 DBEEP Output a double beep Syntax DBEEP Example SEND COMMAND Panel DBEEP Outputs a double beep EKP Extend the Keypad Pops up the keypad icon and initializes the text string to that specifie...

Page 168: ...t prompt text Variables initial text 1 50 ASCII characters prompt text 1 50 ASCII characters Example SEND COMMAND Panel PKP 1234567 ENTER PASSWORD Pops up the Keypad and initializes the text string ENTER PASSWORD in SETUP Send panel to SETUP page Syntax SETUP Example SEND COMMAND Panel SETUP Sends the panel to the Setup Page SHUTDOWN Shut down the batteriesproviding power to the panel Syntax SHUTD...

Page 169: ...rompt text Enter Phone Number TPAGEON Turn On page tracking This command turns On page tracking whereby when the page or popups change a string is sent to the Master This string may be captured with a CREATE_BUFFER command for one panel and sent directly to another panel Syntax TPAGEON Example SEND COMMAND Panel TPAGEON Turns On page tracking TPAGEOFF Turn Off page tracking Syntax TPAGEOFF Example...

Page 170: ... String mechanism This process sends a virtual keystroke command VKS to the Master Example 2 SEND COMMAND Panel KPS 0 Disables the keyboard passthru to the Master The following point defines how the parameters within this command work Accepts keystrokes from any of these sources attached USB keyboard or Virtual keyboard VKS Send one or more virtual key strokes to the G4 application Key presses and...

Page 171: ...hift key down 131 83 F1 132 84 F2 133 85 F3 134 86 F4 135 87 F5 136 88 F6 137 89 F7 138 8A F8 139 8B F9 140 8C F10 141 8D F11 142 8E F12 143 8F Num Lock 144 90 Caps Lock 145 91 Insert 146 92 Delete 147 93 Home 148 94 End 149 95 Page Up 150 96 Page Down 151 97 Scroll Lock 152 98 Pause 153 99 Break 154 9A Print Screen 155 9B SYSRQ 156 9C Tab 157 9D Windows 158 9E Menu 159 9F Up Arrow 160 A0 Down Arr...

Page 172: ...ND Panel PWD Main Sets the page flip password to Main PWD Set the page flip password Password level is required and must be 1 4 Syntax PWD password level page flip password Variables password level 1 4 page flip password 1 50 ASCII characters Example SEND COMMAND Panel PWD 1 Main Sets the page flip password on Password Level 1 to Main RPP Reset the protected password RPP resets the protected passw...

Page 173: ...age 164 RFR Force a refresh for a given resource Syntax RFR resource name Variable resource name 1 50 ASCII characters Example SEND_COMMAND Panel RFR Sports_Image Forces a refresh on Sports_Image RMF Modify an existing resource Syntax RMF resource name data Variable resource name 1 50 ASCII characters data Refer to the table in the RAF command for more information Example SEND_COMMAND Panel RMF Sp...

Page 174: ... in which the resource is downloaded again Refreshing a resource causes the button displaying that resource to refresh also The default value is 0 only download the resource once Full path to the location of the file or program that will return the resource The path must be a valid HTTP URL minus the protocol and host The only exception to this is the inclusion of special escape sequences and in t...

Page 175: ...END_COMMAND DEV ICS IP TX UDP port RX UDP port initial mode Variables IP IP Address of panel to connect with on an Intercom call TX UDP port UDP port to transmit to RX UDP port UDP port to receive from initial mode 0 listen or 1 talk or 2 handsfree 0 is the default Examples Example of setting up a handsfree unicast call between two panels send_command TP1 ICS 192 168 0 3 9000 9002 2 send_command T...

Page 176: ...eaker are activated based on the initial mode value of the intercom start command and the audio data packet flow is started upon receipt of this command by the panel Syntax SEND_COMMAND DEV ICM TALK Variables None Example SEND_COMMAND TP1 ICM TALK ICM MUTEMIC Set the state of the microphone on a panel to muted 1 or unmuted 0 At the start of each call the microphone starts out unmuted Syntax ICM MU...

Page 177: ...ation Provides incoming call notification and the connection id used for all future commands related to this call The connection id will be 0 or 1 Syntax PHN INCOMING caller number caller name connection id timestamp Variable caller number The phone number of the incoming call caller name The name associated with the caller number connection id The identifying number of the connection timestamp Th...

Page 178: ...e or 1 Enable new message count The number of new messages old message count The number of old messages new urgent message count The number of new messages marked urgent old urgent message count The number of old messages marked urgent Example SEND_COMMAND Panel PHN PRIVACY 0 PHN REDIAL Indicates the panel is redialing the number Syntax PHN REDIAL number Variable number The phone number to dial Ex...

Page 179: ...e identifying number of the connection Example SEND_COMMAND Panel PHN HANGUP 1 PHN HOLD Places the call on hold Syntax PHN HOLD connection id Variable connection id The identifying number of the connection Example SEND_COMMAND Panel PHN HOLD 1 PHN LINESTATE Queries the state of each of the connections used by the SIP device The panel responds with the PHN LINESTATE message Syntax PHN LINESTATE Exa...

Page 180: ...TUP DOMAIN domain Variable domain The realm used for authentication Example SEND_COMMAND Panel PHN SETUP DOMAIN asterisk PHN SETUP ENABLE Registers a new user Once the configuration has been updated the ENABLE command should be run to re register the new user Syntax PHN SETUP ENABLE PHN SETUP PASSWORD Sets the user password for the proxy server Syntax PHN SETUP PASSWORD password Variable password ...

Page 181: ...PHN SETUP STUNADDR IP Variable IP The IP address for the STUN server Example SEND_COMMAND Panel PHN SETUP STUNADDR 192 168 223 111 PHN SETUP USERNAME Sets the user name for authentication with the proxy server Syntax PHN SETUP USERNAME username Variable username The user name usually the phone extension Example SEND_COMMAND Panel PHN SETUP USERNAME 6003 ...

Page 182: ...Programming 172 MVP 7500 8400 Modero Viewpoint Wireless Touch Panels ...

Page 183: ...age FIG 87 Calibrating the MVP Panels 1 Press and hold the two lower external pushbuttons on both sides of the MVP FIG 88 for 6 seconds to pass over the Setup page and access the Calibration setup page FIG 89 2 Using the included stylus press the crosshairs on the Calibration page to set the calibration points on the LCD FIG 89 3 After the Calibration Successful message appears press anywhere on t...

Page 184: ...creen message Calibration successful is the second on screen message that appears On screen crosshairs used for calibration of the touch device after the calibration process is completed If the calibration was improperly set and you cannot return to the Calibration page through the panel s firmware you can then access this firmware page via G4 WebControl where you can navigate to the Protected Set...

Page 185: ...ration 175 MVP 7500 8400 Modero Viewpoint Wireless Touch Panels If Calibration Is Not Working Cycling power to the panel should provide a baseline calibration for the particular touch panel Re calibrate the panel ...

Page 186: ...Panel Calibration 176 MVP 7500 8400 Modero Viewpoint Wireless Touch Panels ...

Page 187: ... the table below Bargraph Text Code Inputs Code Bargraph Multi State Bargraph P Display the current percentage of the bargraph derived from the Adjusted Level Value as it falls between the Range Values Display the current percentage of the bargraph derived from the Adjusted Level Value as it falls between the Range Values V Raw Level Value Raw Level Value L Range Low Value Range Low Value H Range ...

Page 188: ...acters i e numbers vs characters Limit the number of characters in a text area Suggest proper format with fixed characters Right to Left Required or Optional Change Force a Case Create multiple logical fields Specify range of characters number for each field Limit you to a choice of selections Handle complex input tasks such as names days of the week or month by name Perform complex validation suc...

Page 189: ...Mask Operators change the behavior of the field in the following way Input mask literals To define a literal character enter any character other than those shown in the above table including spaces and symbols A back slash causes the character that follows it to be displayed as the literal character For example A is displayed just as the letter A To define one of the following characters as a lite...

Page 190: ...s from a numerical field the overflow value is added to the previous field on the chain if the overflow character was specified In the above example if the overflow flag was set the first example will place the 1 into the previous logical field and the second example will place 12 in the previous logical field If the overflow field already contains a value the new value will be inserted to the rig...

Page 191: ...r example the default port for http is 80 An alternative port could be specified as http www amx com 8080 company info home asp Special escape sequences The system has only a limited knowledge of URL formats in that it transparently passes the URL information onto the server for translation A user can then pass any parameters to the server side programs such as CGI scripts or active server pages H...

Page 192: ...Appendix A Text Formatting 182 MVP 7500 8400 Modero Viewpoint Wireless Touch Panels ...

Page 193: ...default route for all network traffic will be via the wireless network The wired network connection always takes priority As an example Imagine a panel connected to two networks A B A is the wired network and B is the wireless network If the Master controller is on either of these networks then it will be reached However if the Master controller is on a different network C then determining which n...

Page 194: ... NSA to protect US Government documents classified as Top Secret The AES cipher is the first cipher protecting Top Secret information available to the general public CERTIFICATES CA A certificate can have many forms but at the most basic level a certificate is an identity combined with a public key and then signed by a certification authority The certificate authority CA is a trusted external thir...

Page 195: ... a traditional wired network As a result of identified weaknesses in this scheme WEP was superseded by Wi Fi Protected Access WPA and then by the full IEEE 802 11i standard also known as WPA2 WPA Wi Fi Protected Access WPA and WPA2 is a class of system used to secure wireless Wi Fi computer networks It was created in response to several serious weaknesses researchers had found in the previous WEP ...

Page 196: ...dentiality integrity and origin authentication WPA2 implements the full standard but will not work with some older network cards Both provide good security with two significant issues either WPA or WPA2 must be enabled and chosen in preference to WEP WEP is usually presented as the first security choice in most installation instructions in the Personal mode the most likely choice for homes and sma...

Page 197: ...networks today are Microsoft Sever 2003 Juniper Odyssey once called Funk Odyssey Meetinghouse AEGIS Server DeviceScape RADIUS Server Cisco Secure ACS EAP characteristics The following table outlines the differences among the various EAP Methods from most secure at the top to the least secure at the bottom of the list EAP Method Characteristics Method Credential Type Authentication Pros Cons EAP TL...

Page 198: ... then sends a EAP Response Identity message through the WAP to the RADIUS server providing its identity and specifying which EAP type it wants to use If the server does not support the EAP type then it sends a failure message back to the WAP which will then disconnect the panel As an example EAP FAST is only supported by the Cisco server 5 If the EAP type is supported the server then sends a messa...

Page 199: ...ted error messages if any The Certificate Upload Utility recognizes the following certificate file types CER Certificate File DER Distinguished Encoding Rules PEM Privacy Enhanced Mail PFX Normal Windows generated certificate PVK Private Key file Configuring your G4 Touch Panel for USB Communication For a personal computer to establish a connection to a Modero panel via USB the target computer mus...

Page 200: ... cycles to USB The connection remains RED after changing the communication from Ethernet to USB until the panel is rebooted Once the panel restarts the connection turns a dark green until connected to an active USB cable 6 Press the Back button on the touch panel to return to the Protected Setup page 7 Press the on screen Reboot button to both save any changes and restart the panel Remember that t...

Page 201: ...et communication or via the USB port direct connection If using an Ethernet connection skip to step 8 6 For a USB connection select the 10 XX XX 1 IP Address which corresponds to the virtual IP Address assigned to the USB connection port on the computer 7 For a USB connection navigate to the Add IP Address field bottom right of the interface and enter a value of 1 greater than the virtual USB IP A...

Page 202: ...ally selected by toggling the box next to the Send entry with the Type column selected as a group by clicking on the Check All radio box located at the top of the device IP Address listing 13 When you are ready to send the certificate file to the selected panels click the Send button to initiate the upload Once the Status field for each entry reads Done your upload was successfully completed ...

Page 203: ...Appendix B Wireless Technology 193 MVP 7500 8400 Modero Viewpoint Wireless Touch Panels ...

Page 204: ...Appendix B Wireless Technology 194 MVP 7500 8400 Modero Viewpoint Wireless Touch Panels ...

Page 205: ...a protected state The panel must have the latest firmware if it doesn t the firmware can be found at amx com in the Dealers Tech Center Firmware Files Modero 1 Load the firmware into the panel using NetLinx Studio 2 After loading the firmware power cycle the MVP this is a complete power cycle not a Reboot The panel will now show the current firmware version within the Setup Panel Information page ...

Page 206: ...be assigned to a particular System number If you want to work with multiple Masters open different instances of NetLinx Studio and assign each Master its own System value Example A site has an NXC ME260 64 and an NI 4000 In order to work with both units The ME260 can be assigned System 1 and the NI 4000 can then be assigned System 2 using two open sessions of NetLinx Studio v 2 x Can t Connect to ...

Page 207: ...e for the panel into the Device Number Keypad The default is 10001 and the range is from 1 32000 Panel Behaves Strangely After Downloading a Panel File or Firmware Symptom After downloading a panel file or firmware to a G4 device the panel behaves strangely If the panel already contains a large enough file subsequent downloads will take up more space than is available and could often corrupt the C...

Page 208: ...Appendix C Troubleshooting 198 MVP 7500 8400 Modero Viewpoint Wireless Touch Panels ...

Page 209: ...Appendix C Troubleshooting 199 MVP 7500 8400 Modero Viewpoint Wireless Touch Panels ...

Page 210: ...registered trademarks of AMX AMX reserves the right to alter specifications without notice at any time It s Your World Take Control 3000 RESEARCH DRIVE RICHARDSON TX 75082 USA 800 222 0193 469 624 8000 469 624 7153 fax 800 932 6993 technical support www amx com ...

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