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AMX D-1901-PAN, Operation/Reference Manual

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AMX D-1901-PAN Operation/Reference Manual Download Page 27

Upgrading Firmware

23

 MXD/T-1901-PAN 19.4" Modero X Series® G5 Touch Panels

Upgrading Firmware

Overview

The latest firmware (*.kit) file for each panel is available to download from www.amx.com. To download firmware files, 
go to the catalog page for your panel type, and click the link under "

Firmware Files

" on the right side of the catalog 

page. The ZIP file that is downloaded via this link contains the firmware (*.kit) file that can be loaded on the panel (as 
well as release notes and any relevant programming instructions).

Upgrading Firmware via USB Flash Drive

Firmware and TPDesign5 files may be transferred to the panel via USB flash drive. When looking at the device from the 
front, the MXT-1901 has two USB ports on the rear right of the device (FIG. 3).

Load the Firmware on a USB Flash Drive

1.

Insert the USB flash drive in an available USB port on your PC.



The flash drive must be in either FAT32 or FAT16 format.



For wall-mounted panels (MXD-xxx), accessing the USB ports may require removing the panel from the wall 

mount (if a USB extension was not already installed).

2.

Copy the firmware (.kit) file to be transferred (for example, "

SW5968_ModeroX_v2_103_52.kit

") into a directory 

on the flash drive, or at the root.

3.

Eject or unmount the flash drive from the PC.

Transfer the Firmware File From the Flash Drive to the Touch Panel

The 

Reset & Update

 menu (FIG. 23) allows resetting and updating of touch panel settings and firmware, including 

installation of new firmware from an external drive.

Make sure this is the only .kit file in this directory - if not, the latest version will be 
used.

Accessing the Reset & Update menu requires a password. The default password is 
1988.

FIG. 23  

Reset & Update menu

Summary of Contents for D-1901-PAN

Page 1: ...Operation Reference Guide Touch Panels MXT D 1901 PAN 19 4 Modero X Series G5 Panoramic Tabletop Touch Panel 19 4 Modero X Series G5 Panoramic Wall Touch Panel Initial Release 3 19 2013 ...

Page 2: ...rked on the outside of each box The RMA is valid for a 30 day period After the 30 day period the RMA will be cancelled Any shipments received not consistent with the RMA or after the RMA is cancelled will be refused AMX is not responsible for products returned without a valid RMA number AMX is not liable for any damages caused by its products or for the failure of its products to perform This incl...

Page 3: ... 1901 PAN 9 Microphone 9 Audio Video Capabilities 9 MXD T 1901 PAN Features 9 Configuration 9 NFC 9 Cleaning the Touch Overlay and Case 10 Installation 11 MXT 1901 PAN Installation 11 Wiring Guidelines 11 Wiring a Power Connection 12 A Note About Wall and Rack Installation 12 Installation Recommendations 13 MXD 1901 PAN Installation 14 Installing the MXD 1901 PAN into a wall 14 Wiring a Power Conn...

Page 4: ...nstalled Firmware 25 Installing Previous Firmware 25 Installing New Firmware From An External USB Stick 26 Installing Touch Panel Pages From An External Disk 27 Removing User Pages From a Touch Panel 27 Upgrading Firmware Via NetLinx Studio v3 4 or higher 27 Appendix Troubleshooting 31 Overview 31 Panel Doesn t Respond To Touches 31 Panel Isn t Appearing In The Online Tree Tab 31 Can t Connect To ...

Page 5: ...PanTastic UI the panoramic touch panels take the user experience to a whole new level with an impressive control surface to perform activities much in the same way you use a computer multi tasking with dedicated spaces Latest Communication Technologies HD video chat and conferencing using integrated camera tabletop and landscape versions only and supports Near Field Communication NFC short range w...

Page 6: ...throughout the house The MXT 1901 PAN features a 20 4 x 6 9 519 mm x 175 mm 20 4 518 mm diagonal display with a viewable area of 18 7 x 5 9 475 mm x 151 mm 19 4 493 mm diagonal The device communicates via Ethernet 10 100 port RJ 45 connector supported IP and IP based protocols UDP TCP ICMP ICSP IGMP DHCP SSH DNS RFB for VNC and HTTP and USB 3 USB host 2 0 Type A ports The MXT 1901 PAN also support...

Page 7: ...ear Panel Components USB connections 2 easily accessible USB ports on rear of base used for connection to keyboard mouse or USB flash drive Underside Panel Components Ethernet 10 100 Port 10 100 Base T RJ 45 connector for Ethernet connectivity Left green LED Lights On when the connection speed is 100 Mbps and turns Off when the speed is 10 Mbps Right yellow LED Lights On when the Ethernet cables a...

Page 8: ...o 85 RH Humidity Storage 5 to 85 RH Dimensions HWD 7 x 20 7 16 x 5 5 16 177 8 mm x 519 mm x 134 6 mm Weight 9 4 lbs 4 26 Kg Certifications FCC Part 15 Class B C Tick CISPR 22 Class B CE EN 55022 Class B and EN 55024 CB Scheme IEC 60950 1 IC IEC EN 60950 RoHS WEEE compliant Included Accessories MXT 1901 PAN Installation Guide 93 5968 41 MXA CLK Modero X Series Cleaning Kit FG5968 16 3 5mm Locking C...

Page 9: ...Sleep Settings button on the top of the device FIG 1 If the device has gone into its Sleep Mode a touch of the touchscreen or of the Sleep Settings button will reactivate it Powering on the MXT 1901 PAN The MXT 1901 PAN may be powered on by touching and holding the Sleep Settings button on the top of the device Microphone The MXT 1901 PAN contains a built in microphone above the touch screen for v...

Page 10: ... offices where the panoramic control surface can be used to manage systems throughout the house The MXD 1901 PAN features a 20 4 x 6 9 519 mm x 175 mm 20 4 518 mm diagonal display with a viewable area of 18 7 x 5 9 475 mm x 151 mm 19 4 493 mm diagonal The device communicates via Ethernet 10 100 port RJ 45 connector supported IP and IP based protocols UDP TCP ICMP ICSP IGMP DHCP SSH DNS RFB for VNC...

Page 11: ...Speakers 4 ohm 2 Watt 300Hz cutoff frequency Camera HD 720P camera for video conferencing video chat support Rear Panel Components Ethernet 10 100 Port 10 100 Base T RJ 45 connector for Ethernet connectivity Power Port Locking 2 Pin 3 5mm captive wire connector Micro USB Port Not implemented USB Ports 2 USB connectors used for keyboard and mouse connections or for firmware uploads Side port may re...

Page 12: ...RH Humidity Storage 5 to 85 RH Dimensions HWD Landscape 6 9 x 20 4 x 0 7 175 mm x 519 mm x 19 mm Portrait 20 4 x 6 9 x 0 7 519 mm x 175 mm x 19 mm Weight 7 0 lbs 3 18 Kg Certifications FCC Part 15 Class B C Tick CISPR 22 Class B CE EN 55022 Class B and EN 55024 CB Scheme IEC 60950 1 IC IEC EN 60950 RoHS WEEE compliant Included Accessories MXD 1901 PAN Quick Start Guide 93 5968 42 MXD 1901 PAN Inst...

Page 13: ...eries G5 Programming Guide available at www amx com NFC Both the MXT 1901 PAN and the MXD 1901 PAN support Near Field Communications NFC Technology NFC technology facilitates making transactions exchanging digital content and connecting electronic devices with a touch NFC transmissions are short range from a touch to a few centimeters working with existing contact less card technologies and contai...

Page 14: ...eaning fluid specifically for use with the device When cleaning the device do not directly spray the device with cleaning fluid Instead spray the cloth and then apply the cloth to the touch screen Do NOT use abrasives of any type to clean the device as abrasives may permanently damage or remove the device s finish FIG 6 NFC antenna location on the MXT 1901 PAN 3 25 82 55 mm 0 375 9 53 mm NFC anten...

Page 15: ...cables FIG 8 Each channel side has slots for attaching tie wraps to secure each cable The ferrite on the power cable must be secured with the included tie wrap during installation to prevent the possibility of the panel not sitting flush on the table Other cables may be secured with tie wraps if desired but this is not necessary Wiring Guidelines The MXT 1901 PAN uses a 12 VDC compliant power supp...

Page 16: ...led in areas of differing temperature and cooling methodologies These include products installed in walls racks cabinets etc Those areas may have different temperatures and or cooling approaches that must be taken into consideration to maintain the product within the specified operating temperature FIG 10 shows an AMX device installed in a wall with a filled volume such as with insulation or concr...

Page 17: ...ny installation a lack of ventilation may produce conditions that may adversely affect the device s operation In these circumstances special care must be made to make sure that temperatures within enclosed areas do not exceed the device s maximum rated temperature FIG 11 Heat convection in rack mounted devices While the outside temperature of the device may be at or below its maximum operating tem...

Page 18: ... materials This backbox has four locking tabs two on top and two on bottom to help lock the backbox to the wall These locking tabs are only extended AFTER the backbox is inserted into the wall The backbox also has four slots for accepting the temporary mounting posts mounted on the back of the device FIG 13 and FIG 14 FIG 12 MXD 1901 PAN Back Box Locking Tabs Locking Tabs Temporary Mounting Posts ...

Page 19: ...placement FIG 15 FIG 14 Side view of installed MXD 1901 PAN Portrait Wall Back box knockouts Locking tabs MXD 1901 PAN front In order to guarantee a stable installation of the MXD 1901 PAN the thickness of the wall material must be a minimum of 50 inches 1 27cm and a maximum of 875 inches 2 22cm The maximum recommended torque to screw in the locking tabs on the plastic back box is 5 IN LB 56 N CM ...

Page 20: ...e back box is highly recommended The outside edges of the template are the same dimensions as the touch panel which allows you to troubleshoot possible conflicts with wall edges doors and other potential obstacles Making sure that the actual cutout opening is slightly smaller than the provided dimensions is highly recommended This action provides the installer with a margin for error if the openin...

Page 21: ...rew head to keep the box flush with the wall this ensures that the locking tabs will tighten up against the inside of the wall The back box is clear to allow visual confirmation that the tabs have been extended and are gripping the wall as well as in assisting with removal if necessary 8 For additional strength 4 mounting screws not included may be secured through circular holes located at the lef...

Page 22: ...he back box This will temporarily hold the panel during the rest of the installation FIG 18 MXD 1901 PAN rear connectors front view Ethernet 10 100 Port USB Port 12 VDC Power Port Limited Access USB Port Do not disconnect the connectors from the touch panel The unit must be installed with the attached connectors before being inserted into the drywall Configurations that use the limited access USB ...

Page 23: ...provided screws as other screws may damage the touch panel FIG 20 MXD 1901 PAN installation Portrait Mounting post openings Wall Side cover Side cover Screws Screws When installing the panel do NOT press on or near the center of the panel Too much stress at the center may damage the touch screen surface When installing the panel pressure should be applied toward the ends of the panel ONLY ...

Page 24: ...s to insure a connection to the device so make sure to insert and tighten the screws before applying power 1 Insert the PWR and GND wires on the terminal end of the 2 pin 3 5 mm captive wire cable Match the wiring locations of the on both the power supply and the terminal connector 2 Tighten the clamp to secure the two wires Do not tighten the screws excessively doing so may strip the threads and ...

Page 25: ... Series G5 Programming Guide Information on the Settings app panel configuration and programming is included in the Modero X Series G5 Programming Guide available at www amx com Programming the MXT 1901 PAN and MXD 1901 PAN require the use of the latest versions of NetLinx Studio and TPDesign5 both available at www amx com ...

Page 26: ...Configuration and Programming 22 MXD T 1901 PAN 19 4 Modero X Series G5 Touch Panels ...

Page 27: ...evice FIG 3 Load the Firmware on a USB Flash Drive 1 Insert the USB flash drive in an available USB port on your PC The flash drive must be in either FAT32 or FAT16 format For wall mounted panels MXD xxx accessing the USB ports may require removing the panel from the wall mount if a USB extension was not already installed 2 Copy the firmware kit file to be transferred for example SW5968_ModeroX_v2...

Page 28: ...ch panel click the Reset Device button at the bottom of the window To return to the Reset and Update menu without making any changes select Reset and Update at the top of the window Resetting the Touch Panel Settings to Factory Defaults 1 From the Reset and Update menu select Reset Settings to open the Reset Settings window FIG 25 2 To reset the touch panel s settings to factory defaults click Yes...

Page 29: ...e touch panel will reboot and restart with the factory default firmware Installing Previous Firmware In certain circumstances it may be necessary to revert to a previously installed version of the touch panel firmware To reset the touch panel to its previously installed firmware via the Settings app 1 From the Firmware Update window select Revert to Previous Firmware Version If no previous version...

Page 30: ...ounted touch panels to access the USB ports if a USB extension was not already installed 3 From the Firmware Update window select Install Firmware from USB to open the KIT File Browser window FIG 28 4 Select the KIT file to be installed 5 The device will now upload the new firmware FIG 29 and then reboot The firmware can be saved at the root directory or be saved in a folder in the USB stick direc...

Page 31: ...set and Update menu select Remove User Pages to open the Remove User Pages window FIG 31 2 To return to the Reset and Update menu without saving any changes click No To remove the user pages from the touch panel click Yes Upgrading Firmware Via NetLinx Studio v3 4 or higher G5 touch panels use an Ethernet connection for programming firmware updates and touch panel file transfer via NetLinx Studio ...

Page 32: ...lder 5 In the Files window click to select the G5 kit file to transfer FIG 33 6 Click Send to initiate the firmware file transfer The progress of the transfer is indicated in the progress bars 7 The Panel will display the Message Updating System Files then restart itself 8 The Installing System Update page will be displayed on the panel until the firmware upgrade process is complete At this point ...

Page 33: ...table indicates the approximate length of time to send a kit file via the legacy file transfer method By default Change the HTTP Port used to transfer the KIT file is selected Use this option to change the HTTP port assignment in cases where the IP port default 80 is in conflict or blocked on the PC This option will restart the web server with a different HTTP port assignment and restart the file ...

Page 34: ...Upgrading Firmware 30 MXD T 1901 PAN 19 4 Modero X Series G5 Touch Panels ...

Page 35: ... available and to reply with a connection failure instantly if it is not Without using the ping feature a connection may still be attempted but a failure will take longer to be recognized When connecting to a NetLinx Master controller via TCP IP the program will first try to ping the controller before attempting a connection Pinging a device is relatively fast and will determine if the device is o...

Page 36: ...ation knowledge In the ever changing AV industry continual education is key to success AMX University is dedicated to ensuring that you have the opportunity to gather the information and experience you need to deliver strong AMX solutions Plus AMX courses also help you earn CEDIA NSCA InfoComm and AMX continuing education units CEUs Visit AMX University online for 24 7 365 access to Schedules and ...

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