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TELink 700 FLASH  

2

 

04/2009

 

FCC Notice 

WARNING:

 This equipment has been tested and found to comply with the limits for a Class A digital device 

pursuant to Part 15 of FCC Rules.  These limits are designed to provide reasonable protection against harmful 
interference when this equipment is operated in a commercial environment.  This equipment generates, uses, 
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, 
may cause harmful interference to radio communications.  Operation of this equipment in a residential area is 
likely to cause harmful interference in which case the user will be required to correct the interference at his/her 
own expense. 
   

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus 

set out in the Radio Interference Regulations of the Canadian Department of Communications. 
 

Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux 

appareils numériques de la Class A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le 
ministère des Communications du Canada. 
 

Limited Warranty{tc \l1 "LIMITED WARRANTY} 

TERMS

:  Audio Messaging Solutions (“AMS”) warrants to the original purchaser ("Buyer") that the 

Product sold is free from defects in material and workmanship at the time of purchase.  The warranty 
extends five (5) years from the date of original purchase and covers parts and labor.  Buyer must 
provide written notice to AMS within the warranty period of any defective part or conditions.  If the 
defect is not the result of improper use, service, maintenance or installation, and if the equipment has 
not been otherwise damaged or modified after shipment, AMS or its authorized representative shall 
either replace or repair the defective Product at AMS's option.  No credit shall be allowed for work 
performed by Buyer or unauthorized parties.  Out-of-warranty repairs will be invoiced at the current 
hourly rate plus the cost of parts, shipping and handling.  IN THE EVENT THAT THE PRODUCT 
SERIAL NUMBER IS MISSING OR HAS BEEN TAMPERED WITH IN ANY WAY, THE FOREGOING 
WARRANTY IS VOID  AND WITHOUT EFFECT AND AMS  SHALL HAVE NO LIABILITY 
WHATSOEVER ON ACCOUNT OF DEFECTS TO SUCH PRODUCT.   
 

LIMITATIONS

:  EXCEPT AS STATED ABOVE, THERE ARE NO WARRANTIES, EXPRESSED OR 

IMPLIED, THAT EXTEND BEYOND THE SPECIFICATIONS FOR THE PRODUCT.  AMS 
EXPRESSLY DISCLAIMS ANY WARRANTY, EXPRESSED OR IMPLIED, THAT EQUIPMENT SOLD 
HEREUNDER IS OF MERCHANTIABLE QUALITY OR THAT IT CAN BE USED, OR IS FIT FOR ANY 
PARTICULAR PURPOSE.  BUYER PURCHASES AND ACCEPTS EQUIPMENT SOLELY ON THE 
BASIS OF THE WARRANTY HEREINABOVE EXPRESSED.  UNDER NO CIRCUMSTANCES SHALL 
AMS  BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR  ANY SPECIAL, 
INDIRECT, SECONDARY OR CONSEQUENTIAL DAMAGES TO ANY PERSON OR PROPERTY 
ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT. 
 

REPAIRING OR REPLACING PRODUCT

:  Buyer may obtain the repair or replacement of any eligible 

part or equipment covered under this warranty through AMS only.  Buyer is responsible for all shipping 
and handling charges in connection with the performance of this warranty.  Products returned to AMS 
must be securely packaged to prevent damage in transit, freight prepaid, and insured for replacement 
value.  A return authorization number assigned by AMS must be clearly marked on the outside of the 
shipping container.  Proof of purchase must accompany shipment.  Items delivered to AMS without a 
return authorization clearly marked on the outside of the shipping container, and/or without proof of 
purchase will be refused.  Please contact AMS at the address and phone number below to receive a 
return authorization number and to arrange for the repair or replacement of a flawed part covered by 
this warranty.  Please indicate the Product's serial number in all correspondence. an authorization 
number will not be issued in the absence of a serial number.  Audio Messaging Solutions, 720 Brooker 
Creek Blvd., Ste. 215, Oldsmar, FL 34677  Phone:  (800) 584-4653. 

 

Copyright Notice 

This manual copyright 

1993-2009 by Audio Messaging Solutions All rights reserved.  No part of it 

may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or 
machine-readable form without AMS's prior written consent. 
 
Information contained herein is subject to change without prior notification. AMS provides this manual 
without warranty of any kind, expressed or implied.  This user's manual may contain technical and/or 
typographical errors. 
 

 

Printed in the U.S.A 

Summary of Contents for TELink 700 Flash

Page 1: ...should be used in series with the line connected to this unit Please leave this manual with the unit after installation Important warranty information enclosed Audio Messaging Solutions LLC 720 Brooker Creek Blvd Ste 215 Oldsmar FL 34677 800 584 HOLD 4653 Fax 727 785 7659 http onholdbusiness com info onholdbusiness com ...

Page 2: ...ND WITHOUT EFFECT AND AMS SHALL HAVE NO LIABILITY WHATSOEVER ON ACCOUNT OF DEFECTS TO SUCH PRODUCT LIMITATIONS EXCEPT AS STATED ABOVE THERE ARE NO WARRANTIES EXPRESSED OR IMPLIED THAT EXTEND BEYOND THE SPECIFICATIONS FOR THE PRODUCT AMS EXPRESSLY DISCLAIMS ANY WARRANTY EXPRESSED OR IMPLIED THAT EQUIPMENT SOLD HEREUNDER IS OF MERCHANTIABLE QUALITY OR THAT IT CAN BE USED OR IS FIT FOR ANY PARTICULAR...

Page 3: ...TALLATION 5 VOICE LINE AND OR NIGHT ANSWER INSTALL PROCEDURE 6 DEDICATED LINE INSTALL PROCEDURE 7 FAX SHARE INSTALL PROCEDURE 9 FINAL INSTALLATION 11 3 OPTIONAL FEATURES 12 4 TROUBLESHOOTING 14 LIST OF TABLES TABLE 1 STATUS LIGHT INDICATIONS 11 TABLE 2 NIGHT LIGHT INDICATIONS 13 TABLE 3 TROUBLESHOOTING 14 ...

Page 4: ... volatile FLASH memory your audio program is safe from erasure due to power loss for up to 10 years If power is lost audio playback resumes automatically once power is restored This feature eliminates the need for a battery backup system The TELink FLASH has been designed to accommodate several different installation needs The standard installation method allows normal access to the telephone line...

Page 5: ...rst There are three installation procedures available depending on the phone line used Keep in mind that whichever installation procedure is used the TELink must always be connected directly to the telephone company input ahead of any other devices using that line If you have any questions or require assistance installing the TELink please contact your MOH provider ...

Page 6: ...sure which line this is check with your local phone company 3 Connect the other end of the modular cable to the TELCO jack on the back of the TELink 4 Using another modular telephone cable connect the PHONE jack on the back of the TELink to the installation phone line s original destination KSU PBX telephone etc 5 Set the HI LO switch on the back of the TELink to the proper position for the teleph...

Page 7: ...er modular telephone cable connect the PHONE jack on the back of the TELink to the installation phone line s original destination KSU PBX telephone etc 5 Set the HI LO switch on the back of the TELink to the proper position for the telephone system LO 8 Ω HI 1K Ω 6 Connect the TELink s AUDIO OUTPUT jack to the telephone system s MOH input using the included RCA cable The user may need to adapt the...

Page 8: ...TELink 700 FLASH 8 04 2009 ...

Page 9: ...k on the back of the TELink 4 Using another modular telephone cable connect the PHONE jack on the back of the TELink to the fax machine 5 Set the HI LO switch on the back of the TELink to the proper position for the telephone system LO 8 Ω HI 1K Ω 6 Connect the TELink s AUDIO OUTPUT jack to the telephone system s MOH input using the included RCA cable The user may need to adapt the phone system en...

Page 10: ...TELink 700 FLASH 10 04 2009 9 Turn the power switch ON Turn to page 9 for further instructions ...

Page 11: ...for one second Contact your MOH provider They may then call the unit and download audio During communications sessions between the TELink and the PC Controller the STATUS light flashes fast and the phone line becomes unavailable for incoming and outgoing calls no dial tone will be present After a successful download the STATUS light remains on steady At this point call into the phone system and as...

Page 12: ... features become fully operational If validation fails contact your MOH provider FAX SHARE FS allows the TELink to share a phone line with a fax machine saving the expense of having to install a separate line In a Fax Share installation the TELink only answers calls from the PC Controller and does not interfere with incoming or outgoing fax transmissions The fax machine must be set to answer on tw...

Page 13: ...rtant that the TELink is installed on the first phone number that the phone system answers However because this line is likely to be the most heavily used the PC Controller may encounter difficulty busy line when trying to call the unit For the same reason the unit may also have difficulty calling the PC Controller Therefore it is recommended that the initial installation and subsequent downloads ...

Page 14: ...ompany input Other telephone devices are connected prior to the TELink The TELink must be the first device connected to where the telephone line enters the building The telephone line to which the TELink is attached does not work The TELink may be communication with the PC controller The unit automatically locks its phone line during communications to protect data integrity Check the STATUS led If...

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