TELink 700 FLASH
12
04/2009
3. OPTIONAL FEATURES{tc \l1 "3. OPTIONAL FEATURES}
Your TELink may have optional features which provide additional convenience and
functionality. The serial number label on the bottom of the unit indicates which features
the unit has. Note that the unit may be equipped with optional features that have not
been activated by your MOH provider.
CALL ON SCHEDULE
(CS) allows the TELink to be programmed to call the PC
Controller at a future date and time to automatically download a new audio
program. The scheduled callback can be set to a specific time, month, day, and
year.
The STATUS (or ACTIVE) light flashes fast during a callback. If the unit cannot
connect to the PC Controller (for instance, if the line is busy), it will continue calling
at seven minute intervals until a connection is made, or until the preprogrammed
number of retries has been exhausted.
Before CS can operate automatically, the callback telephone number must be
validated during initial installation and whenever the callback number is changed
by the MOH provider. During validation, the TELink makes one call attempting to
establish communications with the PC Controller. If it is successful, the callback
features become fully operational. If validation fails, contact your MOH provider.
FAX SHARE
(FS) allows the TELink to share a phone line with a fax machine, saving
the expense of having to install a separate line. In a Fax Share installation, the
TELink only answers calls from the PC Controller and does not interfere with
incoming or outgoing fax transmissions. The fax machine must be set to answer
on two or more rings. Fax Share is standard on most units, although the FS
designation may not appear on the serial number label. Fax Share cannot be
used together with Night Answer.
NIGHT ANSWER
(N) provides the capability to store a separate 15, 30, 45, or 60
second night answer message, in addition to the standard MOH message. Before
using Night Answer, the MOH provider must enable the feature from the PC
Controller and download a standard MOH message and a Night Answer message.
When activated (ON), the TELink answers incoming calls, plays the Night Answer
message, then hangs up the call. Two Night Answer modes are available:
Scheduled
- The Night Answer message can be scheduled from the PC
Controller to turn on and off automatically once per day, on a seven-
day calendar. Sample schedule: Night Answer turns OFF at 9am and
ON at 5pm Monday-Friday, with no ON or OFF time scheduled for
Saturday and Sunday. Under this schedule, Night Answer is active
during non-business hours (5pm-9am) and all weekend long.
