AmpliVox Otowave 102, Operating Manual

Page: 30 / 44

ERROR MESSAGES & FAULT CONDITIONS
25
D-0115690-C (OM001)
– Otowave 102 Operating Manual
14. ERROR MESSAGES & FAULT CONDITIONS
If a fault condition cannot be cleared, the operator is cautioned against repeatedly starting the
instrument.
Please note: Refer to the installation & operating instructions provided with the NOAH
Impedance Module or ampliSuite software for details of the data transfer operation and errors that
may occur.
PROBLEM
CAUSE
SOLUTION(S)
My profiles names are gone. The change of the operation
language will automatically
default the profile names to the
factory
description. It is
important to note that the
settings of each profile stay the
same.
Re-name the profile names
again.
No pressure can be build up
and the test sequence will
stay in the
EQUALIZE
PRESSURE SCREEN .

No seal can be obtained

Estimated volume is too high
(perforated ear drum)

Wrong ear tip size chosen

Probe is blocked

Examine the probe tip for
contamination and clean or
replace the probe tip

Reposition the probe

Change the ear tip
No reflex test is conducted
after the tympanometry even
though the reflex test is
active
in the REFLEX
SEQUENCE.
In REFLEX SELECTION the
setting is set to ONLY IF PEAK
IS FOUND or NEVER
MEASURE.
Change settings in REFLEX
SELECTION to desired option.
Last measured data cannot
be found under
VIEW THE
LAST TEST .
NEW TEST might have been
selected in between and
thereby deleted the last test(s)
from the short-term memory.
To be stored data should be
stored immediately.
BLOCKED PROBE
Indicator LED b and c flash
fast.

Probe is blocked

Probe placed against ear
canal skin

Probe disconnected from
base unit

Examine the probe tip for
contamination and clean or
replace the probe tip

Reposition the probe

Change the ear tip

Check probe connection with
base unit
WITHDRAW PROBE
Indicator LED b and c flash
fast.

The probe has been moved
during measurement.

Test has been started with the
probe already inserted into
the ear.
Reposition the probe
Volume outside range
WITHDRAW PROBE
Indicator LED b and c flash
fast.

Ear canal volume is > 5ml.

Probe is not properly inserted
into the ear.
Reposition the probe