ERROR MESSAGES & FAULT CONDITIONS
28
D-0014930-A
– Otowave 102-C Operating Manual
PROBLEM
CAUSE
SOLUTION(S)
VOLUME OUTSIDE RANGE
Indicator LED b and c flash.
•
Probe not placed correctly
in ear canal.
•
Reposition probe.
PROBE NOT CLEAR
Indicator LED c steady light.
•
Probe is blockedProbe
placed incorrectly
•
Check that the probe is not
inserted into a test cavity at
start-up. Please ensure the
probe is not blocked or
obstructed.
AIRFLOW ERROR
Indicator LED c steady light.
•
Fault with air system and/or
pump.
•
Cannot
determine
pump
direction.
•
Unknown pump fault. Restart
the unit.
•
If problem persists, contact
your
Amplivox
service
centre.
AIRFLOW ERROR
RESTART THE UNIT
Indicator LED c steady light.
Fault with air system and/or
pump.
•
Restart the unit.
•
If problem persists, contact
your
Amplivox
service
centre.
WARNING! CALIBRATION
EXPIRED
Indicator LED c steady light.
The current date is later than the
next calibration date.
Check that the clock is set to the
correct date. If so, arrange for the
instrument to be recalibrated.
Tests can still be performed
Recalibration
needed
before
further tests are performed.
WARNING! DEVICE
UNCALIBRATED.
Indicator LED c steady light.
One or more default values
require recalibration before
further tests are performed.
Contact your Amplivox service
centre.
WARNING! DEFAULTS
RELOADED.
Indicator LED c steady light.
Default configuration settings
reloaded.
Default configuration settings
reloaded. If the error persists,
contact your Amplivox service
centre.
Printing Error
No connection can be established
with the printer
•
Printer is switched off or
not charged
•
Cable between printer and
cradle not connected.
•
Remove power from the
cradle
•
Restart the printer
•
Charge printer
•
Connect the cable
If difficulties resolving fault conditions occur the equipment distributor (or Amplivox if purchased directly) should
be consulted.