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D-0116492-B (OM022)
– Otosure Operating Manual
7.
TROUBLESHOOTING
7.1.
GENERAL
The Otosure is straightforward to use with an intuitive user interface, and if the instructions are followed the
testing process should be performed easily. The product has been designed to detect and report a number
of errors that could be encountered while performing audiometric testing and these are described below.
7.2.
NO INSTRUMENT FOUND
If the audiometer has not been connected when a test is requested from Audibase the Otosure software will
not start and the following warning dialogue box will be displayed:
Clicking OK will return to Audibase.
Use the “Edit > Cancel Insert/Edit” option or cancel toolbar button to cancel the insert operation. The Otosure
may then be connected and Audibase operations continued.
7.3.
NO RESPONSE FROM PATIENT
If the audiometer detects that no response to the test tone is made by the patient during an automatic test
the tone level will increase to maximum and then the test will pause with the following message displayed on
the PC screen:
Depending on circumstances the operator may choose to abort the test, retry the frequency, or ignore the
error (and proceed to testing of the next frequency).
For a single frequency test, the tone level will also increase to maximum and then the test will pause with the
following message displayed on the PC screen:
Summary of Contents for Otosure
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