AMI Entertainment Megatouch Ion eVo Page 43 Installation & Owner'S Manual Download

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PM0426-26 Rev A MEGATOUCH ION EVO OWNER’S MANUAL

Troubleshooting Guide for Megatouch Ion Games

ROBLEM

ORRECTIVE

CTION

•

no power

•

bill acceptor
motor does not
run

•

no flash on the
monitor screen

•

no cooling
fans operating

•

no output from
power supply

•

Check that the power cord is connected to a “live” outlet.

•

Check that the power switch is on.

•

Check that the power cord is connected to the game power
supply.

•

Check that the power supply’s voltage select switch is set
to the proper voltage.

•

Check the harness connections to the on/off switch and
circuit breaker.

•

Check the circuit breaker for an “open”.

•

Check the AC harness connection to the power supply.

•

Check the line cord.

•

no video

•

no cooling fan
operation

•

screen is blank

•

AC power to
the monitor
and bill
acceptor

•

no output from
power supply

•

Check the DC harness connection to the motherboard.

•

Check the AC harness connection to the power supply.

•

no video

•

cooling fans
are working

•

there is a
sound when
coins are
deposited

•

Check the video cable connections to the motherboard and
the LCD display and the monitor control board.

•

Check the +12 volt supply voltage to the LCD display
(yellow wire = +12, black wire = ground)

•

Check the harness connections between the PC boards on
the back of the LCD display.

•

Replace the LCD display.

•

no video

•

constant
beeping or a
sequence of
beeps

•

The memory card (DIMM) may not be seated properly.
Reseat the DIMM or replace it.

•

no video

•

no sound when
coins are
deposited

•

Check all connections to the motherboard.

•

Reseat the DIMM.

•

Replace the motherboard or send it for repair.

•

coin jam

•

Check the coin mech and coin chute for coins blocking the
pathway.

•

Make sure the coin harness is connected between the
normally open and common terminals on the coin switch.

•

Disconnect the bill acceptor and the coin switch one at a
time to narrow down the problem.

•

Check the coin harness for pinched or damaged wires.

•

Disconnect the coin harness from J1, J3, J7, and J8 of the
I/O board. If the coin jam still appears, the I/O board will
have to be sent for repair.

Summary of Contents for Megatouch Ion eVo

Page 1: ...PM0426 26 Rev A FOR TECHNICAL ASSISTANCE CONTACT YOUR LOCAL DISTRIBUTOR For a list of distributors visit us on the Web at www meritgames com Ion eVo Installation Owner s Manual ...

Page 2: ......

Page 3: ...ay p 14 15 Cash Settlement p 15 16 System Menu p 17 Megatouch Player and Operator Keys p 18 Diagnostics Menu p 19 20 Hard Drive Self Diagnostics p 20 Network Menu p 21 27 Hardware Setup p 21 22 Connection Wizard p 23 25 AMI Jukebox Mega Link Setup p 26 27 Local Tournament Mode p 28 32 Presentation Menu p 33 Operator Ad Screens p 33 Sales Enabler Videos p 33 Promotion Menu p 33 34 My Merit p 33 34 ...

Page 4: ...settings avail able for the game To customize the settings follow the software instruc tions in this manual Game Description The Megatouch eVo model has 2 key locked compartments the CPU section and the cash tower section It comes equipped with a coin mech and or bill acceptor This model also has couplers installed in the rear of the game which are used for future hardware upgrades including linki...

Page 5: ...the joystick as far up as it will go release the joystick and then press one of the joystick buttons Move the joystick as far down as it will go then release the joystick and press one of the joystick buttons Then without touching the joystick press one of the buttons on the joy stick to complete calibration Touch the EXIT button Monitor Adjustment Procedure The vertical horizontal controls and br...

Page 6: ...cleaned with a damp cloth and mild detergent Always apply the cleaner to the cloth and not directly on the game Liquids could enter the housing and damage elec tronics inside Cleaning the Touchscreen Monitor The touchscreen glass should be cleaned with a damp cloth and isopro pyl alcohol or a non ammonia cleanser Do not use any abrasive or vinegar based cleansers as they will damage the touchscree...

Page 7: ... a Printer German Games Only To connect a printer to the game as needed 1 Locate the printer port on the back of the game see Figure 33 2 When the game enters idle mode connect the printer to the printer port on the game NOTE Some printers may cause the game to reboot Once the game has rebooted and entered idle mode the printer will begin printing Do not disconnect the printer until it is finished...

Page 8: ...300 00 Conquest 30 000 Run 21 250 000 Crazy Hearts 65 000 Skee Ball 900 Deflection 500 000 Snap Shot 400 000 Dodge Bull No Replay Space Crusader Ion only No Replay Domino 5 200 000 Speed Draw 125 000 Draggle Drop 200 000 Spider Kings 13 Spiders 160 000 Euchre Nights 6 500 Strip Club No Replay Fast Traxx Ion only 100 000 Sudoku6 100 000 Feeding Frosty No Replay Super Boxxi 400 000 Fight the Landlor...

Page 9: ...romo Credits Price Credits Default Games Clear One Clear All Enable All Games Options Hot Topics Clear Tournamaxx Databases View Player Data Show Game Play Frequency Show Player Hi Scores Backup Restore Merit Money My Merit Prize Zone Tournamaxx Options Cash Settlement Collection Revenue Details Cash Out Fee Details Clear Complete Collection Puzzles Cards Erotic Strategy Mega Link New Games Action...

Page 10: ...ection to an AMI jukebox can also set up AMI jukebox play cost GAMES Game Setup Options In the Games Screens you can edit the game list choose which games are available and in what category they appear on the Category Menu and select options for individual games HI SCORES View Clear Hi Scores Options Touch CLEAR ALL GAMES to clear all high scores or select a particular game to edit high scores for...

Page 11: ...ireless Ethernet Wired Ethernet Dial Up Connection Log Location Info Connection Wizard Connection Diagnostics Network Options Connect to MegaNet You can check the Connection Log view location information enter the Connection Wizard view connection diagnostics connect to MegaNet perform an Update from Server change the MegaNet server address change the MegaNet ID set an update time and clear Tourna...

Page 12: ...o determine whether prices are displayed to players as credits or monetary amounts and to set the cost of Fast Play Amusement Standard Amusement Long Amusement and Premium MegaNet games Touch the Use Factory Default Pricing button to restore default values 3 Credits for a Dollar Sets each game to the following price settings COIN VALUE CREDITS 0 25 1 0 50 2 0 75 3 1 00 4 5 00 20 6 Credits for a Do...

Page 13: ...Operators can use this number to determine the amount of money earned on a game by multiplying the meter pulse by the reading on the hard meter NOTE Changing the values of the Channels on the Coin In Menu may change the meter pulse Therefore a Cash Settlement Collection should be performed prior to adjusting the Chan nels in order to accurately reflect coin drop based on the hard meter reading Adj...

Page 14: ...NOTE If you have set a tax fee on the Cash Settlement Screens Coinless Coin Op Mode play will be taxed at the set rate If you want to set the tax percentage at a different rate for Coinless Coin Op mode and regular mode you should perform a Cash Settlement Collection change the tax rate and then switch modes Certain features will not be available in Coinless Coin Op Mode such as MegaNet content Me...

Page 15: ... the attendant can also choose to freeze the game to prevent more activity until the transaction is complete The Reset or Freeze buttons are accessible through the Options button on the Player Menu after touching the Coinless Coin Op button An alarm will begin to sound after 3 failed attempts to enter the valid number when entering the PIN to reset the game The alarm will terminate when the machin...

Page 16: ...hese general changes Default Games Resets the selected cat egory menu to its default game and price settings Clear One Clears a selected item from the player s game menu Clear All Clears all games from the player s game menu Enable All Games Turns on all games within the selected category and defaults the price settings To customize a particular game list first se lect a category on the first Game...

Page 17: ...nd lifetime credit totals for each game as well as the percentage of credits played per game the percentage for each game is the total number of credits played on that game di vided by the total number of credits entered into the machine Books Display The books information can be sorted in three ways with the button that toggles through the sorting categories Unsorted displays the books informatio...

Page 18: ...reens are used to calculate the percentage of earnings the op erator and location will receive as well as any fees collected by the operator This will help to offset MegaNet operation costs Books Display also shows coin input data as well as Promotional Credits Merit Money and Coinless Coin Op totals when these features are enabled Touch the above Total Coins to display individual coin input stati...

Page 19: ...com plete NOTE On systems with Player Vault cred its credit card functionality must be en abled all purchases made within a given collection period will be displayed on screen This does not take into account when credits are used as it is based solely on when player credits are purchased To Enter This Screen Touch Cash Settlement Setup on the Books Menu and touch the Arrow at the Bottom Right Twic...

Page 20: ...o adjust the volume up or down This screen allows you to sample the sound volume without exiting the screen The on screen volume control can also be accessed using 6 Stars Set 6 Star PIN only appears if PIN is enabled Brings up the Set 6 Star PIN Screen via the Options button on the Player Menu Set the 6 Star PIN between one and six digits using this screen You can enable this feature and choose w...

Page 21: ...eys Operator Keys can be programmed to make it possible to access the Main Menu Screen without opening the game Operator Key Kits part number KAV 111 002 01 can be pur chased from an authorized distributor To program an Operator Key 1 Press the SETUP button to enter the Main Menu Screen 2 Touch System on the Main Menu Screen and then touch Setup Opera tor Keys 3 Touch Set Key then press the Opera ...

Page 22: ...when the test is complete If errors are detected the software on the drive may need to be reloaded If this does not solve the problem the drive may require replacement The test could take up to 30 minutes System Info Gives details about the following platform type processor type and speed motherboard type amount of memory Ethernet card manufacturer sound chip type video chip type touchscreen manuf...

Page 23: ...amage to the game To initiate the test and access the reports touch Hard Drive Self Diagnostics on the Diagnostics Menu The next screen dis plays the hard drive S M A R T test result as having PASSED or FAILED and al lows you to show or hide diagnostics de tails With the Show Details option selected the screen displays the status of each hard drive attribute being monitored Hide De tails shows onl...

Page 24: ... locate the unit s interior router 3 Insert the Ethernet Category 5 cable through the access hole in the rear of the jukebox then connect the cable to the interior router NOTE If the jukebox is mounted to the wall it may be necessary to temporarily dismount it to properly run the Ethernet cable 4 Connect the other end of the Ethernet cable to your external router 5 Connect a separate Ethernet cabl...

Page 25: ... order to connect Megatouch games to a broadband Internet connection You will need either a broadband router with a built in broadband modem or a broadband router and an external broad band modem Your broadband Internet connection should already be connected and configured using the instructions provided by the manufacturer and by your Internet Service Provider before continuing with this installa...

Page 26: ...er the SSID network name of the network you want to connect to and then touch ENTER If your network has a secu rity key password enter it and touch ENTER If you have not set a pass word simply touch NEXT Continue with step 8 If you want to link two games wirelessly touch WIRELESS GAME TO GAME You with then be prompted to choose your connection method Select either AUTOMATIC GAME TO GAME CONNECTION...

Page 27: ...sfully connect is Obtain IP Address See below for more details cally link games and continue with step 8 or CUSTOM GAME TO GAME CONNECTION to set up multiple and separate game to game networks within a location If you choose CUS TOM GAME TO GAME the game will scan for all available networks To select a network from the list touch it and then touch NEXT If your network does not appear in the list t...

Page 28: ...on to the server has been made a second connection must be made in order for all connection fea tures to be fully operational This call in can also be performed by entering Operator Setup touching Network and then touching CONNECT TO MEGANET UPDATE FROM SERVER When your machine makes the sec ond connection the time that it calls in will be set as your default update time This can be changed by ent...

Page 29: ...location Continue with step 4 Wired Touch Connection Wizard If prompted select your time zone and touch NEXT On the next screen touch WIRED ETHERNET Then touch WIRED ETHERNET NETWORK If you are asked if you wish to use wired for your Internet connection select YES or NO Continue with step 4 4 Ion Games Only On the next screen simply touch ACCEPT SETTINGS AND CONNECT to accept the default set tings...

Page 30: ...ch YES to complete the process Once the link is established you may return to the AMI Setup screen to dis able test or view link details 11 Touch MAIN MENU at the top of the screen then touch Credits Pricing 12 Touch AMI Play Cost to configure the price of music selected from the game Use the arrows to set the two digit credit cost e g 02 2 credits for each of the 3 play options One Song Play MOD ...

Page 31: ...th their own personal identification number PIN Should they finish as one of the three highest scorers in that tournament the PIN will be used to ensure positive identification of the player Provided an attendant is present prizes may be claimed anytime after the completion of a tournament Once the prize is awarded it is noted on the Winners List and is accounted for in the bookkeeping statistics ...

Page 32: ...firm the correct date and time if the date and or time is incor rect set the correct values using the arrows next to each field 5 Touch the NEXT button to enter the Tour nament Setup Screen see Figure 22 6 Follow the explanation of each button on the next pages to set up a Tourna ment BUTTON ICON DESCRIPTION SET UP TOURNA MENT Accesses the Tournament Set Up screens CLEAR WINNERS Enters the Clear W...

Page 33: ... the tournament game sequence touch the desired tournament game sequence field and then touch the game name in the tournament game list Use the up and down arrows to view all available tournament games Select the REPEAT icon to have the programmed games repeat their sequence select the END icon to have the tournament games end after the programmed sequence 3 Tournament Cost Fields Touch an individ...

Page 34: ...or awarding prizes The game will also count the number of times each PIN is used 11 End Current Game Ends the current tournament game for the highlighted sequence only 12 Stopped Delayed Running This is the last step for programming a tournament sequence Status can be toggled to RUNNING DELAYED or STOPPED by touching the associated button RUNNING means the current tournament will start upon return...

Page 35: ...e 23 3 When the PIN keypad is displayed an attendant must enter one of the four pre programmed attendant PINs 4 The player then enters their PIN to confirm the awarding of the prize 5 The attendant must then touch the PRIZE AWARDED icon to register the payout NOTE Touching EXIT without touching PRIZE AWARDED will cause the prize award sequence to be aborted The sequence will have to be re peated t...

Page 36: ... The Promotion Menu is designed to encour age player interest Use the Options but ton to enable each feature My Merit The My Merit feature allows individual play ers to create custom accounts accessible via PIN numbers Accounts can be created by touching the My Merit button on the Player Menu or by accepting the option to create an account after achieving a high score FIGURE 25 MY MERIT OPTIONS Pl...

Page 37: ...low location owners to encourage game play by offer ing free games not free credits at certain time intervals via the 6 Star feature Select days of the week time frames and the number of free games 1 10 per day to be awarded as well as a PIN number for lo cation owners to use in order to access Merit Money using the 6 Star feature Lo cation owners can enable Merit Money by entering that specific P...

Page 38: ...Prize Zone allows players to earn Prize Bucks by playing popular Megatouch games then shop for prizes right on the machine After touching the Prize Zone icon on the MegaNet menu players either log in with an existing login name or log in as a new player by entering the information requested on the game name address etc Once the player accepts the agreement displayed on the machine a game can be se...

Page 39: ... Menu to set the cost per minute block of Web browsing time Operator Web Site Access Direct access to the operator s company Web site is available from the MegaNet Player Menu for the latest league event and other information Setup From the MegaNet Menu touch the Operator Web Access button to enter the URL for your operator Web site insert your company name which will appear under the button and s...

Page 40: ...chine the player will be prompted to insert money when one of the buttons is selected At the end of the purchased time a screen will appear giving the player the option to use more available credits or enter more credits if none are left on the game see Figure 29 This screen will remain for 20 seconds and the game will stay connected to the Internet during this time If another MegaWeb purchase is ...

Page 41: ...ment News etc Each button brings up a list of related links for the ap propriate channel as well as a search en gine feature The Merit button will bring up a screen with links to the home page and TournaMAXX NOTE Text can be entered into a text field after the field itself is touched and activated NOTE Java and Flash are not supported in MegaWeb Pages containing Java or Flash cannot be loaded on t...

Page 42: ... system hardware and configures the motherboard A hardware configuration occasionally needs to be performed after a kit is installed and the touchscreen is not responding to touch or the calibration is off 5 7 Memory clear for TournaMAXX and TouchTunes Clears the login name password access phone number and all call in settings for TournaMAXX users Clears all the loaded albums for TouchTunes users ...

Page 43: ...wer supply no video cooling fans are working there is a sound when coins are deposited Check the video cable connections to the motherboard and the LCD display and the monitor control board Check the 12 volt supply voltage to the LCD display yellow wire 12 black wire ground Check the harness connections between the PC boards on the back of the LCD display Replace the LCD display no video constant ...

Page 44: ...es clear the books and reset options and reset the game menu and coin menu to their factory settings Perform a checksum test on the hard drive Turn off the game Turn on DIP switch 8 on the I O board Turn on the game The test will take about 10 minutes A failure will cause the test to stop A passed test will display DRIVE CHECKSUM COMPLETE RESET ALL DIP SWITCHES TO REBOOT MACHINE With power on turn...

Page 45: ...GOOD message and continue to boot up into the game attract screens This indicates a coin jam 5 When the hard drive fails the test the game will lock up with a CHECKSUM ERROR message which will stay on the screen until the power is turned off In this case the hard drive will have to be replaced DISK BOOT FAILURE This message indicates the motherboard is not receiving data from the hard drive and ha...

Page 46: ...VO Ion eVo Diagrams FIGURE 33 REAR VIEW OF THE ION EVO JOYSTICK COIN MECH TOUCHSCREEN BILL ACCEPTOR WIRELESS ADAPTER PLAYER OPERATOR KEY SOCKET available on some models CENTRONICS UPGRADE CONNECTOR USB PORT PRINTER PORT ETHERNET COUPLER PHONE COUPLER CASH TOWER LOCK COVER PLATE SECURED BY STANDOFF INSIDE CPU SECTION ON OFF SWITCH ...

Page 47: ...O OWNER S MANUAL FIGURE34 THEIONEVOWITHCPUSECTIONOPEN CPU SECTION LOCK TOUCHSCREEN CONTROLLER WIRELESS ADAPTER MONITOR CONTROLS DETAIL VIEW OF CONTROL BOARD SECURITY KEY SETUP CALIBRATE POWER SUPPLY HARD DRIVE MOTHERBOARD STANDOFF SECURING COVER PLATE ON BACK OF CPU SECTION 44 ...

Page 48: ... eliminate some of the Ion software features For additional assistance after contacting your distributor contact Product Support and Services USA and Canada call toll free 1 800 445 9353 Outside the USA and Canada call 215 826 1400 FAX 215 826 1401 You can also visit our Web site www meritgames com REPLACEMENT COMPONENTS 17 ION EVO PART NUMBER DESCRIPTION ZSA10070 09 ION MOTHERBOARD EC9796 01 MARS...

Page 49: ...Diagrams FIGURE 35 ASUS MOTHERBOARD DRAWING CONNECTOR SIDE VIEW OF MOTHERBOARD TOP VIEW OF MOTHERBOARD CENTRONICS CONNECTION SECONDARY IDE HARD DRIVE CONNECTION SATA 1 AUDIO OUT VGA VIDEO ETHERNET TOUCHSCREEN CONTROLLER MOTHERBOARD POWER DIMM MEMORY I O BOARD WIRELESS DEVICE MODEM SERIAL CABLE OPTIONAL 46 ...

Page 50: ...otherboard Power Connector Connection Diagrams PIN WIRE COLOR USE 1 ORANGE 3 3 VDC 2 ORANGE 3 3 VDC 3 BLACK GND 4 RED 5 VDC 5 BLACK GND 6 RED 5 VDC 7 BLACK GND 8 GRAY PWR GOOD 9 VIOLET 5V VSB 10 YELLOW 12 VDC 11 ORANGE 3 3 VDC 12 BLUE 12 VDC 13 BLACK GND 14 GREEN PWR ON 15 BLACK GND 16 BLACK GND 17 BLACK GND 18 19 RED 5 VDC 20 RED 5 VDC ...

Page 51: ...BOARD DRAWING Connection Diagrams FIGURE 37 I O BOARD DRAWING J8 BILL COIN J6 POWER CONNECTOR J31 PLAYER KEY SOCKET JUMPER AT JP17 FOR JOYSTICK FUNCTION DIP SWITCH BANK J7 BILL SETUP CALIBRATE J20 COIN MECH J1 COIN MECH J2 METER 1 J19 METER 2 REMOTE SETUP CALIBRATE KEY LCD SETUP CALIBRATE MONITOR CONTROLS SECURITY KEY 48 ...

Page 52: ...n der warranty provided that the failed item is returned shipping charges prepaid to Merit s repair facility and Merit is notified of the failure within the warranty period Merit reserves the right to request the serial num bers of the item and or game which has failed and copies of sales invoices bills of lading or other documents as required to determine the validity of the warranty cov erage Me...

Page 53: ...sfer or assign the right to use the Software except as stated in this paragraph 5 You may not operate or allow the operation of the Software at locations where the operation of such Software does not comply with all local state and other governmental body laws and regulations You agree to not use or permit the use of the Software in violation of any U S Federal state or local laws or regulations o...

Page 54: ...ED TO YOUPURSUANTTOTHISAGREEMENTOROTHERWISEANDLICENSORSPECIFICALLY DISCLAIMSALLIMPLIED WARRANTIES OF MERCHANTABILITYAND FITNESS FORA PARTICULAR PURPOSE WITH RESPECTTO SAID MATERIALS ORTHE USE THEREOF TOTHE MAXIMUM EXTENTALLOWABLE BY LAWTHE UNIFORM COMMERCIALCODE OR OTHER UNIFORM LAWS SHALLNOTAPPLYTO THISAGREEMENT Limitation on Liability 12 IN NO EVENT SHALLLICENSOR BE LIABLE UNDERANY CLAIM DEMAND ...

Page 55: ...sférer ou d accorder à un tiers le droit d utiliser le présent logiciel excepté que tel que décrit dans le présent paragraphe 5 Il est interdit d utiliser le présent logiciel ou de permettre son utilisation dans des emplacements où l utilisation du présent logiciel n est pas conforme aux lois et réglementations locales nationales ou réglementations d autres organismes gouvernementaux Vous acceptez...

Page 56: ...QUE CE SOIT POUR LA COMMERCIALISATIONDETOUSLESPRODUITSENRAPPORTAVECLELOGICIELOUAVEC L UTILISATIONDECELUI CI DANSLAMESUREOUCELAESTPERMISPARLALOI LECODE UNIFORMECOMMERCIALOUAUTRELOIUNIFORMENES APPLIQUEPASAUPRESENT CONTRAT LimitedeResponsabilité 12 LECONCEDANTNESERAENAUCUNCASRESPONSABLEDETOUTERECLAMATION DEMANDEOUACTIONRESULTANTDEOUENRAPPORTAVECLELOGICIEL SONUTILISATION OU SON INSTALLATION OU LAPERFO...

Page 57: ...rlaubt 5 Sie dürfen die Software nicht benutzen oder eine Nutzung gestatten wenn eine solche Nutzung der Software irgendwelche Gesetze und Verordnungen der kommunalen oder staatlichen Behörden verletzen würde Sie verpflichten sich die Software nicht so zu nutzen oder nutzen zu lassen dass sie damit gegen staatliche Bundes oder Lokalgesetze oder Bestimmungen der USA oder gegen ausländische Gesetze ...

Page 58: ...DER LIZENZGEBERLEHNTAUSDRÜCKLICHALLEANSPRÜCHEAUFMARKTFÄHIGKEITUND EIGNUNGDERBESAGTENMATERIALIENFÜRDENGEWÖHNLICHENGEBRAUCHAB SOWEIT GESETZESMÄSSIGZUGELASSEN SOLLENDIEHANDELSRECHTLICHEGESETZGEBUNG AUSDEMUNIFORMCOMMERCIALCODEODERANDEREGESETZEAUFDIESESABKOMMEN NICHTANWENDBARSEIN Haftungsbeschränkung 12 DERLIZENZGEBERHATKEINERLEIHAFTUNGBEIEINEMANSPRUCH EINERFORDERUNG ODEREINERKLAGE DIEAUFNUTZUNGDERSOFT...

Page 59: ......

Page 60: ...rat de licence d utilisation ci inclus Si vous utilisez ce jeu vous vous engagez à respecter les termes et conditions du contrat de licence d utilisation du logiciel de Merit Bitte beiliegendes Lizenzabkommen durchlesen Das Merit Software Lizenzabkommen tritt in Kraft sobald dieses Spiel verwendet wird MEGATOUCH ION EVO OWNER S MANUAL PM0426 26 Rev A ...

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