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4580 N. Walnut Rd., N. Las Vegas, NV 89081 | 13592 Desmond St., Pacoima, CA 91331 | tel: 818.897.0808 | 888.753.9898 | www.AmericanRangeHome.com
CARE AND CLEANING RECOMMENDATIONS
PART / MATERIAL
CLEANING SUGGESTIONS
BEING CAREFUL
Main Top/
Porcelain Enamel
Soft Scrub may be used here. With a cool or slightly warm
surface, use a damp sponge or cloth as recommended by the
manufacturer.
Since the surface is glass (it can be scratched by certain
materials) try to rub gently in small circles to allow time and
chemical reactions to take place.
Control Knobs/
Powder Paint
Use dry hands to pull off the knobs; hot sudsy water works
best here…
…with a sponge to avoid scratching
Chrome Knob Bezels
Hot soapy water works well here, with a sponge or soft
cloth.
As with any round feature that meets the stainless steel grain,
be careful to clean the bezels in a circular motion – and not
contact the stainless steel control panel.
Exterior Finish
Island Trim
Use hot soapy water, Fantastic, Formula 409, rinse and dry
immediately. For hard water spots, try household vinegar or
CLR. If there is any heat discoloration, consider using Zud,
Wright’s All Purpose Polish or Blue Away.
Rub lightly in the direction of the grain of the stainless steel.
Salt (sodium chloride), chlorine or chlorine compounds in
some cleaners are corrosive to stainless steel.
Grates/Porcelain
Enamel on Cast Iron
Hot water and detergent with scrubby, or soap filled steel
wool pad for really tough stains will work.
Remove sugar or acid based spills, they tend to attack the
enamel. Remember the grates are heavy, use care when lifting
and replacing.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Nothing Works
Cooktop may not be connected to electrical power
Check to make sure the power cord is connected to the outlet
Power to electrical outlet is off
Turn on the power at the circuit breaker or fuse box; check
for a tripped breaker or blown fuse
Power outage
Cooktop Will Not
Heat
No electrical power to the cooktop
Check the circuit breakers in house
Gas is turned off
Make sure the gas supply valve is in the "on" position
Gas supply has been interrupted
Contact the gas company
Ignitors Keep Clicking
Reverse polarity of the electrical supply line
Check the polarity with a hand-held tester
Poor electrical ground
Be sure the power cord has three prongs and plugs directly
into the power receptacle (no adapter)
Dirty ignitor
Clean ignitors with a brush and rubbing alcohol
Ignitors Do Not
Spark
Power not supplied to the unit
See NOTHING WORKS above
Wet or dirty igniter
Clean and dry the ignitor and burner assembly according to
CARE and CLEANING section
No Flame
Ignitor not working (no clicking sound)
See IGNITERS DO NOT SPARK above
Wet or dirty ignitor
Clean and dry according to CARE and CLEANING section
Gas is turned off
Make sure the gas supply valve is in the "on" position
Gas supply interrupted
Contact your local gas company
Burner Goes Out At
Low Setting
Low gas pressure
Contact your local gas company to have the gas pressure
tested
Flame Is Distorted
(Yellow Or Very
Large)
Burner parts are dirty or clogged
Clean and dry according to CARE and CLEANING section
Burner parts are not properly assembled or positioned
Make sure the burner is assembled according to the SETTING
UP YOUR COOKTOP section
Cooktop is set up to use a different type of gas (natural gas
or liquid propane), or set up for a different altitude
Have a qualified service technician check to make sure the
cooktop is set up for the type of gas and the correct altitude
Gas regulator is not installed or faulty
Have a qualified service technician check the gas regulator
Ignitor Continues To
Spark (Click) After
Flame Ignites
Burner is cold
Burners may continue to spark for up to 60 seconds whe cold
and set to low. See OPERATING YOUR COOKTOP section
for more information on how to minimize
Flame is distored by air draft
Minimize any air drafts around the cooktop. Close nearby
windows
Wet or dirty ignitor
Clean and dry according to the CARE and CLEANING section
Burner parts are wet or dirty
Clan and dry according to the CARE and CLEANING section
Burners parts are not properly assembled or positioned
Make sure burner is assembled according to the SETTING UP
YOUR COOKTOP section
Power supply polarity is revered
Have a licensed electrician check the electrical outlet
