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5.1.6  There are bus address or interrupt conflicts.

Make sure that the I/O and memory addresses reserved for the graphics board are

not used by other hardware devices. The integrated on-board VGA controller of your

AMD FirePro card uses the following addresses (hex):

I/O Address:

 Standard VGA I/O: 3B0-3DF

Memory Addresses:

 Video RAM: A000-BFFF, Video ROM: C000-C7FF

You cannot change the addresses of your AMD FirePro card. In case of an address

conflict, try to modify the I/O address of the add-on card that causes the conflict.
To support the special graphics processor on the AMD FirePro card, the system BIOS

should automatically assign a system interrupt to the slot where the card is installed.

However, there may be problems if your graphics card does not receive an interrupt

or a system interrupt is used for more than one device. In case of problems, check the

system configuration utility of your operating system for the interrupt assignments.

5.2  Workstation Customer Care

The AMD Customer Care Web site has number of helpful resources, including a

knowledgebase of FAQs, warranty services, and the AMD FirePro Workstation

Graphics Web Ticket Submission Page.
The Web site is complimentary and available at all times. The address is 

http://

support.amd.com

.

5.2.1  Contact Information

If you experience difficulties with your AMD FirePro™ product, you can contact AMD

Customer Care in the following ways.
The latest contact information and tips for faster service can be found on the AMD

Global Technical Support page at 

http://support.amd.com/us/contacts/Pages/global-

technical-support.aspx

.

Region

Contact Information

North

America (US/

Canada)

1-866-284-2093 (toll free)
Monday - Thursday: 9:00AM - 5:30PM EST
Friday: 9:00AM - 3:00PM EST

Email Web Form

Europe

Benelux:

00 800-12 30 23 40 (toll free)

+31-(0)20-8080942

Monday - Friday: 09:00 - 18:00 CET

Email Web Form

Italy:

800 877 224 (toll free)

+39-0699337345

Monday - Friday: 09:00 - 18:00 CET

Email Web Form

France:

0800 908 621 (toll free)

+33-(0)170618467

Monday - Friday 09:00 - 18:00 CET

Email Web Form

Spain:

900 99 71 21

+34- 911875514

Monday - Friday: 09:00 - 18:00 CET

Email Web Form

Reference 13

© 

2012

 Advanced Micro Devices Inc.

AMD FirePro™ S9000

Summary of Contents for FirePro S9000

Page 1: ...AMD FirePro S9000 User Guide Part Number 52382_enu_1 0...

Page 2: ...emark of Linus Torvalds DirectX Microsoft Windows and Windows Vista are registered trademarks of the Microsoft Corporation in the United States and or other jurisdictions OpenCL is a trademark of Appl...

Page 3: ...Other product names used in this publication are for identification purposes only and may be trademarks of their respective companies iii 2012 Advanced Micro Devices Inc AMD FirePro S9000...

Page 4: ...reference Heed all warnings All warnings regarding the product and its operating instructions should be obeyed Use appropriate grounding Caution For continued protection against the risk of electric s...

Page 5: ...enter Overview 9 4 2 Starting the Control Center Software 9 Chapter 5 Reference 11 5 1 Workstation Card Troubleshooting 11 5 1 1 Computer does not boot up properly 11 5 1 2 There is no display 11 5 1...

Page 6: ...liance Information Japan 19 5 4 6 KC Certification Information Korea 20 5 4 7 BSMI Certification Information Taiwan 21 5 4 8 C Tick Australia and New Zealand 22 5 4 9 Product Environmental Compliance...

Page 7: ...supplies see support amd com us certified power supplies Pages listing aspx Operating System Any of the following 32 or 64 bit Windows Server 2008R2 SP1 Windows 7 Windows Vista Linux Monitor Any of th...

Page 8: ...e serial number and 102 part number Figure 1 1 Typical Serial Number and 102 Part Number Arrangement 1 Serial number S N 2 102 part number P N 2 Getting Started AMD FirePro S9000 2012 Advanced Micro D...

Page 9: ...phic accelerator 5 Reassemble and connect your computer system and display s 6 Start the computer system and install the AMD FirePro drivers and configuration software 7 Restart the computer system 2...

Page 10: ...g them 4 Unscrew or unfasten and remove any existing graphics card from your computer if necessary Caution Make sure the PCIe card slot locking mechanism is unlocked or open before trying to remove a...

Page 11: ...supplementary power connection make sure your existing power supply has such a connection available 10 Make sure no internal cables are interfering with components inside the computer for example a c...

Page 12: ...nstalled or upgraded your operating system or when you download updated drivers from AMD s Web site support amd com us gpudownload Pages index aspx Note When reinstalling drivers always uninstall any...

Page 13: ...ons The following figure shows the display connections available on your graphics accelerator Note Baseplate may not appear exactly as depicted Figure 3 1 AMD FirePro S9000 Baseplate Connections 1 Dis...

Page 14: ...s Your AMD FirePro graphics card product includes adapters to enable you to attach display types other than those included on the baseplate or cables Use the following procedure to attach a display us...

Page 15: ...ick and easy access to all available features and settings It also provides a search feature for finding specific pages as well as the ability to bookmark pages by pinning them within the application...

Page 16: ...t If you chose to create a desktop shortcut to the Control Center application during the driver installation double click the shortcut To start the application in Linux type the command amdcccle in th...

Page 17: ...Check the system configuration utility of your operating system for the interrupt assignments Contact AMD s Customer Care or your local technical support 5 1 2 There is no display Make sure the card...

Page 18: ...trols of your monitor to position the picture on the screen Set the monitor s RGB inputs and sync switches if this option is available to 75 Ohms with the sync set to external DFP monitor users Make s...

Page 19: ...AMD Customer Care Web site has number of helpful resources including a knowledgebase of FAQs warranty services and the AMD FirePro Workstation Graphics Web Ticket Submission Page The Web site is comp...

Page 20: ...ombia 01 800 915 6060 toll free 57 1 3819956 Monday Friday 07 00 16 00 GMT 5 Email Web Form Venezuela 800 100 2512 58 212 3357437 Monday Friday 08 00 17 00 GMT 4 Email Web Form Chile 123 00 202 854 to...

Page 21: ...7V9 CANADA This service is complimentary 5 2 2 Disclaimer AMD Customer Care will work to resolve your issue and help you to get your product up and running If your issue is not resolved our technicia...

Page 22: ...3 years from date of original purchase All accompanying cables and accessories are warranted for 90 days No warranties for this product expressed or implied shall extend to any person who purchases t...

Page 23: ...and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications Operation of this equipment i...

Page 24: ...Subpart B Class B For further compliance information Advanced Micro Devices Inc 1 AMD Place P O Box 3453 Sunnyvale CA 94088 3453 USA Tel 408 749 4000 5 4 2 Industry Canada Compliance Statement Canada...

Page 25: ...y Equipment Safety Part 1 General Requirements CSA C22 2 No 60950 1 Information Technology Equipment Safety Part 1 General Requirements International IEC 60950 1 Information Technology Equipment Safet...

Page 26: ...his is a Class B product based on the standard of the VCCI Council If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equ...

Page 27: ...nications equipment As this equipment has undergone EMC registration for household purpose this product can be used in any area including residential area KN22 and KN24 5 4 7 BSMI Certification Inform...

Page 28: ...a marking similar to those below that indicates its level of compliance with China RoHS standards For information on China RoHS EU RoHS or EU REACH compliance please refer to Product Environmental Co...

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