3
Welcome
Thank you for purchasing an Amcrest camera!
Here you can find information about the ca
mera’s features and functions, as well as information to aid in
troubleshooting.
Many of the setup and installation sections below have corresponding videos on YouTube
To access the setup videos, please go to
For access to the quick start guide and other support information, go to
To contact Amcrest support, please do one of the following:
•
Visit
and use the email form
Call Amcrest Support using one of the following numbers
Toll Free: (888) 212-7538
International Callers (Outside of US): +1-713-893-8956
USA: +1-713-893-8956
Canada: 437-888-0177
UK: 203-769-2757
•
Email Amcrest Customer Support
Important Security Warning
To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the
steps below:
•
Always make sure that your camera has the latest firmware as listed on
www.amcrest.com/firmware-subscribe
•
Never use the default password for your camera. Always ensure that your
password is at least 810 characters long and contains a combination of
lowercase characters, uppercase characters as well as numbers.
Important Safeguards and Warnings
1
.
Electrical Safety
All installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or
installation.
2
.
Transportation Security
Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage,
and installation of the device.
3
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Installation
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before completing installation.
Do not place objects on top of the camera.