PIX-55
www.amano.com/time
1-800-253-9836
13
Table: Error Messages
Error Message
Cause
Solution
E r Pr
General Print
Error.
Unlock cover and remove. Press the
Reset
button (see
above figure
). If the
error clears, try to stamp a card. If the unit
stamps without having the error message
come up again replace the cover and lock.
The configuration is still programmed in
the clock.
E I Pr
Home Sensor
Motor, Carriage
Stuck.
Unlock cover and remove. Set PIX-55 on
side with the ribbon side up. Press the
Reset
button to reset the printer carriage
and blow air into the printer platen to
remove or dislodge jammed objects (i.e.,
staples).
E 2 Pr
Timing Sensor,
Carriage Stuck.
Unlock cover and remove. Set PIX-55 on
side with the ribbon side up. Press the
Reset
button to reset the printer carriage
and blow air into the printer platen to
remove or dislodge jammed objects. If the
error reoccurs, check the wires and cables
to verify all are connected properly.
E 3 Pr / E 4 Pr
Home Sensor,
Carriage Stuck.
Unlock cover and remove. Press the
Reset
button to reset the printer carriage
and the time should reappear on the
display. Try to stamp a card again so you
can hear the machine attempting to
stamp. If you hear that the assembly
sounds sluggish or drags, Amano
recommends that the frame be re-
lubricated with either silicone or white
lithium grease. See the following figure for
location. (DO NOT use WD-40 as it will
damage the plastic components).
Note
– Print errors can be caused by the absence of grease on the
printing carriage mechanism. If this occurs, the carriage mechanism
may not slide smoothly. This movement restriction may cause the
printer to display a print error and stop working. If this occurs, apply
white silicone grease to the horizontal metal plate that the carriage
mechanism slides against (see the following figure).
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