Appendix
257
4. Delete all the temporary Internet-related files
To remove all the temporary Internet related files from your client
computer, follow these steps:
a) Start Internet Explorer.
b) On the Tools menu, click
Internet Options
.
c) Click the
General
tab.
d) Under Temporary Internet files, click
Settings
.
e) Click
Delete Files
.
f) Click
OK
.
g) Click
Delete Cookies
.
h) Click
OK
.
i) Under History, click
Clear History
, and then click
Yes
.
j) Click
OK
.
5. Make sure that you have the latest version of Microsoft DirectX installed
For information about how to install the latest version of Microsoft
DirectX, visit the following Microsoft Web site:
http://www.microsoft.com/windows/directx/default.aspx?url=/windows/
directx/downloads/default.htm
6. Make sure that you have the latest version of the Java JRE installed.
For information about how to install the latest version of the JRE visit the
Java Web site: www.java.com.
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