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Altusen KM0216 / KM0432, User Manual

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Altusen KM0216 / KM0432 User Manual Download Page 13

KM0216 / KM0432 User Manual

xiii

ALTUSEN Information

Technical Support

Getting Help

For additional help, advice, and information, ALTUSEN provides several 
support options. If you need to contact ALTUSEN technical support with a 
problem, please have the following information ready beforehand:

Š

Product model number, serial number, and date of purchase

Š

Your computer configuration, including operating system, revision level, 
expansion cards, and software

Š

Any error messages displayed at the time the error occurred

Š

The sequence of operations that led up to the error

Š

Any other information you feel may be of help

North America Technical 
Phone Support

Registered ALTUSEN product owners are entitled to 
telephone technical support. Call the ALTUSEN 
Technical Support Center: 949-453-8885.

International Technical 
Phone Support

Contact your local dealer.

Call the ALTUSEN Technical Support Center:(886-2) 
8692-6959.

Email Support

E-mail your questions and concerns to:
[email protected]

Online Support

Troubleshooting

Documentation

Software Updates

Online troubleshooting that describes the most 
commonly encountered problems and offers 
possible solutions to them; online documentation 
(including electronically available manuals); and the 
latest drivers and firmware for your product are 
available at the ALTUSEN Website: 

http://

www.altusen.com

Summary of Contents for KM0216 / KM0432

Page 1: ...Matrix KVM Switch KM0216 KM0432 User Manual www altusen com...

Page 2: ...imits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequenc...

Page 3: ...the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or c...

Page 4: ...liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available c...

Page 5: ...mpt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personn...

Page 6: ...e rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your f...

Page 7: ...ealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KM0216 KM0432 installation Changes m...

Page 8: ...Introduction Overview 1 Features 2 Benefits 3 System Requirements 4 Console 4 Computers 4 Cables 5 Operating Systems 5 KM0216 KM0432 Front View 6 KM0216 KM0432 Rear View 8 Chapter 2 Installation Overv...

Page 9: ...view 31 OSD Main Screen Headings 33 OSD Navigation 33 OSD Functions 34 F1 GOTO 34 F2 LIST 35 F3 SET 36 F4 ADM 38 F5 SKP 42 F6 BRC 43 F7 SCAN 44 F8 LOUT 45 Chapter 4 Hotkey Operation Hotkey Port Contro...

Page 10: ...ry 61 Appendix Computer Connection Tables 63 KM0216 Daisy Chain 63 KM0216 Cascade to KH88 63 KM0432 Daisy Chain 64 KM0432 Cascade to KH88 64 Specifications 65 OSD Factory Default Settings 66 Supported...

Page 11: ...ns for setting up your installation and explains some basic operating procedures Chapter 3 OSD Operation provides detailed information for configuring and controlling your installation using the KM021...

Page 12: ...eys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but...

Page 13: ...ther information you feel may be of help North America Technical Phone Support Registered ALTUSEN product owners are entitled to telephone technical support Call the ALTUSEN Technical Support Center 9...

Page 14: ...t without limits visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller In the United States of America call 866 ALTUSEN 866 258 8736 In Canada and South America call 949 453 8885 In all o...

Page 15: ...y combination of PS 2 and USB consoles to control any combination of PS 2 USB or Sun computers The RJ 45 port connectors combined with Auto Signal Compensation ASC allow signals to travel up to 500 fe...

Page 16: ...ewhere Hot pluggable add or remove components without having to power off the switch No software required convenient computer selection via intuitive hotkey combinations or On Screen Display OSD menus...

Page 17: ...tallation provides the following benefits Eliminates the cost of a keyboard monitor and mouse for each computer Eliminates the need for the additional space of the extra components Saves on energy cos...

Page 18: ...dware components are required for each computer A VGA SVGA or MultiSync video graphics card with an HDB 15 port or for legacy Sun systems a Sun 13W3 video port PS 2 keyboard and mouse ports 6 pin Mini...

Page 19: ...10 2 10 3 or later RED HAT Linux 6 0 7 1 7 2 7 3 8 0 or later Mandrake Linux 9 0 or later SUSE 8 2 or later Free BSD 3 5 1 4 2 4 3 4 5 or later Sun Solaris 8 or later Netware 5 0 6 0 or later OS 2 Ve...

Page 20: ...KM0216 KM0432 User Manual 6 KM0216 KM0432 Front View KM0216 KM0432 1 2 3 4 5 1 2 3 4 5...

Page 21: ...e 28 for details 4 System Reset Button Pressing and holding in this switch for more than three seconds performs a system reset Note This switch is semi recessed and must be pushed with a thin object s...

Page 22: ...KM0216 KM0432 User Manual 8 KM0216 KM0432 Rear View KM0216 KM0432 1 3 6 5 2 4 1 3 6 5 2 4...

Page 23: ...that transfers the firmware upgrade data from the administrator s computer to the KM0216 KM0432 plugs into this RJ 45 connector see page 55 5 Daisy Chain Ports When daisy chaining stations see page 1...

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Page 25: ...h console likewise a separate KVM adapter cable is required for each computer The console modules and KVM adapter cables are listed in the Cables section on page 5 Consult your dealer to find out whic...

Page 26: ...hed cables Ensure that the surface is clean and free of materials that can block the exhaust vents or otherwise interfere with normal operation of the switch A foot pad set is included with the unit P...

Page 27: ...s from the sides at the front of the unit 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the front of the unit cont...

Page 28: ...3 Place the switch in the rack Position it so that the holes in the mounting brackets line up with those in the rack Secure the mounting brackets to the front of the rack Cage nuts are provided for ra...

Page 29: ...s from the sides at the rear of the unit 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the rear of the unit contin...

Page 30: ...3 Place the switch in the rack Position it so that the holes in the mounting brackets line up with those in the rack Secure the mounting brackets to the rear of the rack Cage nuts are provided for ra...

Page 31: ...commend that you use Category 5 shielded twisted pair STP cable Repeat Steps 1 and 2 for all consoles that you wish to connect 3 Connect the KVM adapter cable to the computer Plug the connectors on th...

Page 32: ...8 Single Stage Installation Diagram 5 6 1 2 4 3 Console Module This product supports several types of console module and KVM adapter cable See System Requirements page 4 and Additional Installation Di...

Page 33: ...olves using the KVM ports of a Parent KVM switch one that is above a switch linked down from it to connect to a Child KVM switch With numerous Child switches linked down from the parent the effect is...

Page 34: ...oles on this switch follow the procedure described for the Single Stage Installation on page 17 4 Use KVM adapter cables see Cables page 5 to connect any available KVM port on the KM0216 KM0432 to the...

Page 35: ...4 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 This product supports several types of co...

Page 36: ...e first stage KM0216 KM0432 allow all of the separate switch OSDs to be integrated so that when the KM0216 KM0432 consoles bring up the OSD it lists all of the computers connected to all of the units...

Page 37: ...ce 5 Repeat this procedure for any additional Second Stage units you are installing 6 Power on the KM0216 KM0432 then power on the Second Stage unit s 7 After all the KVM switches are powered on then...

Page 38: ...itches can access and control all of the ports on all of the switches on the entire installation The two or four consoles belonging to each of the Slave units can access and control all of their own p...

Page 39: ...Installation Diagram KA9120 KA9120 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2 1 4 3 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 2...

Page 40: ...allation to take advantage of the internal Cat 5e and Cat 6 wiring built in to most modern commercial buildings Note Although the KM0216 KM0432 supports legacy Cat 5 wiring the performance and video q...

Page 41: ...If this doesn t resolve the problem restart the computers that have the problem Powering Off and Restarting Powering off the KM0216 KM0432 does not affect the computers attached to it When you restar...

Page 42: ...s to the number displayed on the front panel Station ID LED The Port Number reflects the port on the KM0216 KM0432 Station that the computer is connected to The Station Number precedes the Port Number...

Page 43: ...o access the switch simultaneously Operator profiles specify the rights assigned to particular operators Theoretically one operator can use the same operator profile to occupy all the console ports Th...

Page 44: ...inistrator or Administrator with the USER BUS AUTHORIZATION function see page 41 The operators on Slave KVMs can only access computers on their segment This includes any computers connected to KVM swi...

Page 45: ...OSD Main Screen To bring up the OSD Main Screen tap the Scroll Lock key twice Note Scroll Lock is the default OSD hotkey You can optionally change the Hotkey to the Ctrl key see OSD HOTKEY page 36 for...

Page 46: ...h the highlight bar at the same position it was in the last time it was closed 3 Only the ports that have been set accessible by the Administrator for the currently logged in User are visible see SET...

Page 47: ...een the screen will scroll To access a port Double Click it or move the Highlight Bar to it and then press Enter After performing any action you automatically return to the previous menu Heading Expla...

Page 48: ...scription of the KM0216 KM0432 s OSD operations are given in the sections that follow F1 GOTO GOTO allows you to switch directly to a port either by keying in the port s Name or its Port ID To use the...

Page 49: ...r to the choice you want then press Enter An icon appears before the choice to indicate that it is the currently selected one Choice Meaning ALL Lists all of the ports on the installation POWERED ON L...

Page 50: ...ges only become permanent when you Log out of the OSD see F8 LOUT page 45 If you shut down the KM0216 KM0432 without first logging out your changes are discarded The settings are explained in the foll...

Page 51: ...ion SCAN SKIP MODE Selects which computers will be accessed under Skip Mode see F5 SKP page 42 and Auto Scan Mode see F7 SCAN page 44 Choices are ALL All the Ports which have been set Accessible see S...

Page 52: ...SWORD This function is used to set Usernames and Passwords 1 One Super Administrator one Administrator and four User pass words can be set 2 After you key in a name for the Super Administrator Adminis...

Page 53: ...l numeric characters 0 9 and Spacebar Case does not matter the OSD displays the Port Name in all capitals no matter how they were keyed in 3 When you have finished editing press Enter to have the chan...

Page 54: ...ly a Port that has been selected here will be Auto Scanned The default is for no ports to be selected SET ACCESSIBLE PORTS This function allows the Administrator to define Operator access to the compu...

Page 55: ...the choices Windows PC compatible Mac and Sun The default is Windows PC compatible BUS AUTHORIZA TION This function allows the Super Administrator to authorize Operator access to Stations on the insta...

Page 56: ...the next computer in the list press to switch to the last computer on the previous station in the list press to switch to the first computer on the next station in the list Note When you Skip you onl...

Page 57: ...is function is particularly useful for operations that need to be performed on multiple computers such as performing a system wide shutdown installing or upgrading software etc While BRC Mode is in ef...

Page 58: ...Auto Scan Mode If the scanning stops on an empty port or one where the computer is attached but is powered off the monitor screen will be blank and the mouse and keyboard will have no effect Simply w...

Page 59: ...ccess to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main Screen Yo...

Page 60: ...KM0216 KM0432 User Manual 46 This Page Intentionally Left Blank...

Page 61: ...ading it is simpler more convenient and more efficient to use the OSD The KM0216 KM0432 provides the following Hotkey Port Control features Selecting the Active Port Auto Scanning Skip Mode Switching...

Page 62: ...e clicks described in the sections that follow can be input Pressing Esc or Spacebar exits HKM Selecting the Active Port Each KVM port is assigned a Port ID see Port ID Numbering page 28 You can direc...

Page 63: ...t is set with the Scan Duration setting of the OSD F3 SET function see SCAN DURATION page 37 You can change the scan interval before activating Hotkey Auto Scanning if you wish with the following Hotk...

Page 64: ...r computer If you intend to continue scanning after a brief stop Pausing is more convenient than Exiting Auto Scan Mode completely This is because when you Resume scanning after Pausing you start from...

Page 65: ...you are in Skip Mode you can keep on skipping by pressing the Arrow keys You don t have to use the Num Lock combination each time you want to skip While Skip Mode is in effect ordinary keyboard and mo...

Page 66: ...to that Port ID T n Enter Sets the Auto Scan interval to n seconds where n is a number from 1 255 A Invokes Auto Scan Mode When Auto Scan Mode is in effect press P or left click the mouse to pause Au...

Page 67: ...he emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift...

Page 68: ...own in the table below Note 1 When using key combinations press and release the first key Ctrl then press and release the activation key 2 If you need to go into OK Mode which requires Stop A see Trou...

Page 69: ...packages Before You Begin To prepare for the firmware upgrade do the following 1 From a computer that is not part of your KVM installation go to our Inter net support site and choose the model name t...

Page 70: ...e computers but not the stations on your KVM installation 5 From the console of your KVM switch bring up the OSD see page 31 and select the F4 ADM function 6 Scroll down to FIRMWARE UPGRADE Press Ente...

Page 71: ...are 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and keying in the full path to it The Firmware Upgrade Utility Welcome scree...

Page 72: ...nd KM0432N refer to two different upgradable ICs on the chained KM0432 devices 3 A blue background behind the device name indicates that it is ready to be upgraded 4 When all devices to be upgraded ar...

Page 73: ...s appear in the Status Messages panel and the progress toward completion is shown on the Progress bar As each device update completes its status is reported in the Status Messages panel When a device...

Page 74: ...ber of a device group fails to complete the upgrade successfully 1 Click Finish to close the Firmware Upgrade Utility 2 Start the firmware upgrade procedure again see page 57 3 When the Device List is...

Page 75: ...come inoperable and may be incapable of accepting a normal firmware upgrade If this occurs to recover do the following 1 Slide the unit s Firmware Upgrade Recovery Switch see page 7 to the RECOVER pos...

Page 76: ...KM0216 KM0432 User Manual 62 This Page Intentionally Left Blank...

Page 77: ...of computers that they control KM0216 Daisy Chain KM0216 Cascade to KH88 KM0216s Computers 1 1 16 2 17 32 3 33 48 4 49 64 5 65 80 6 81 96 7 97 112 8 113 128 KVMs Computers KVMs Computers 1 16 23 9 72...

Page 78: ...ers KVMs Computers KVMs Computers KVMs Computers 1 32 39 9 88 95 17 144 151 25 200 207 2 39 46 10 95 102 18 151 158 26 207 214 3 46 53 11 102 109 19 158 165 27 214 221 4 53 60 12 109 116 20 165 172 28...

Page 79: ...n Port In 1 x HPDB 50 Female Black Out 1 x HPDB 50 Female Black F W Upgrade 1 x RJ 45 Female Power 1 x 3 prong AC Socket Switches Reset 1 x Semi recessed Pushbutton Power 1 x Rocker F W Upgrade 1 x Sl...

Page 80: ...ock Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker 0 Di...

Page 81: ...agrams KA9222 PS 2 Console Module KA9272 USB Console Module KM0216 KM0432 to KVM Adapter Cable Connection CONSOLE CONSOLE by AT EN P S 2 C P U M O D U L E M O D E L N O K A 9 1 2 0 P S 2 C P U M O D U...

Page 82: ...KM0216 KM0432 User Manual 68 KA9120 PS 2 KVM Adapter Cable KA9130 Sun Legacy KVM Adapter Cable KA9131 Sun USB KVM Adapter Cable...

Page 83: ...Appendix 69 KA9140 Serial KVM Adapter Cable KA9170 USB KVM Adapter Cable CONSOLE NORMAL F W UPGRADE SERIAL TERMINAL UPGRADE PORT VT 100...

Page 84: ...per cap short the jumper labeled J6 on the mainboard 4 Replace the power cord and power on the Matrix KVM Switch The following message appears on the LCD display USERNAME AND PASSWORD INFORMATION HAS...

Page 85: ...UT TIMEOUT page 38 for all users When I emulate the Sun keyboard I can t go into OK Mode Stop A To go into OK Mode use the following key sequence 1 Press and release Ctrl 2 Press and hold T 3 Press an...

Page 86: ...o OK mode and issue the following commands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log i...

Page 87: ...roper equipment or attempted repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRO...

Page 88: ...KM0216 KM0432 User Manual 74 This Page Intentionally Left Blank...

Page 89: ...tion 70 Clear the Name List 39 Computer Connection Tables 63 Console Module 4 9 11 67 CPU module See KVM adapter ca ble D Daisy Chaining 19 Desktop Mounting 12 E Edit Port Names 39 Expansion Cascading...

Page 90: ...432 Computer Connection Table 63 64 Front View 6 Rear View 8 KVM adapter cable 4 9 11 67 L LIST 35 Logout 45 Logout Timeout 38 LOUT 45 O OSD Factory Default Settings 66 Functions 34 Hotkey 36 Logout 4...

Page 91: ...ord 38 Quick View Ports 40 USERNAME 38 Setting the Auto Scan Interval 49 Skip Mode 37 42 51 SKP 42 Stacking 12 Station IDs 7 20 Station Positions Switching 27 Sun Systems Troubleshooting 72 Switching...

Page 92: ...KM0216 KM0432 User Manual 78...

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