AltiWeb
AltiWeb
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3. The web caller enters the required information, then clicks the
Submit
button. The AltiWeb window (AltiwebNew.htm) appears.
Figure 9. AltiWeb window with DialPad visible
Note:
If IPTalk is not installed on the caller’s computer (or it’s not
configured correctly), an error message is displayed.
4. Once IPTalk successfully connects to an AltiGen VoIP port, the web
caller sees the Customer Support page, and hears a prompt requesting
the selection of Sales or Tech support.
Note:
The DialPad is visible to allow the web caller to close the IVR
Attendant windows and dial a number directly, if so desired.
