AltiConsole 4.5 Manual
29
3.
Click OK.
To edit a number:
1.
Select the number in the Speed Call List window and click the Edit
button to open an Edit dialog that has the same data boxes as the Add
dialog example.
2.
Modify the number, first name, or last name as needed.
Outside phone numbers must include all necessary digits such as trunk
access code, long distance prefix, area code, etc.
3.
Click OK.
To remove numbers:
•
To delete one number, select the number in the Speed Call List
window, click the Remove button and confirm your decision.
•
To delete all the numbers—that is, to clear the list—click the
Remove All button and confirm your decision.
Workgroup Setup
If you are a member of a workgroup or of multiple workgroups, you can
specify which workgroups to monitor, and whether AltiConsole should
notify you when calls come into a monitored workgroup’s queue.
Click the Workgroup tab.
Note:
This tab is available only if you selected the “Monitor workgroup
call queue” option at logon.
