AltiConsole 4.5 Manual
10
Busy Lamp Field View (BLF tab)
The panel at the right of the main window contains four tabs. The first tab
is BLF, or Busy Lamp Field. This display lists only physical extensions
on the AltiServ system.
You can sort by any of the columns by clicking the column heading.
Clicking the heading repeatedly reverses the sort order from descending to
ascending and vice versa.
Besides the extension and name of the extension user, this list displays the
status of calls, which are described on “Call States” on page 12.
Further, at the left of each extension is a colored dot:
•
A solid black dot means the extension is in a Do Not Disturb state.
•
A solid green dot means the extension is Idle.
•
A solid red dot means the extension is busy—off-hook, ringing, or on
hold.
•
A headset icon means indicates the extension to which you are logged
on.
All Extensions View (ALL tab)
The second tab in the panel at the right is ALL.
This panel view displays all extensions—physical, virtual, and workgroup
pilots—in the AltiServ system.
In addition to the columns that are the same as that of the BLF tab described
in the preceding subsection, an Extension column displays the type of
extension: Physical, Virtual, or Workgroup.
Also, the status column shows a black circle next to the extension number
for workgroup pilot and virtual extensions.
Further, in this view, a phoneset appears in place of a dot to indicate your
extension.
As with the BLF view, you can sort by any of the columns by clicking the
column heading. Clicking the heading repeatedly reverses the sort order
from descending to ascending and vice versa.
