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© 

Copyright 2011 Altech UEC (Pty) Ltd 

 

 

12 

T

ROUBLESHOOTING

 

Note: A comprehensive troubleshooting help screen can be viewed at any 
time on the PVR by pressing the “HELP” button on the remote control. 

12.1 

N

OT ALL MY REMOTE BUTTONS ARE WORKING

 

12.1.1 

Some of the PVR remote control keys are only enabled after the PVR activation 
code has been successfully entered.  

12.2 

H

ARD 

D

RIVE 

N

OT 

C

ONNECTED

 

12.2.1 

Ensure that the hard drive is a 3.5’’ externally powered drive. 2.5’’ USB-
powered drives are not supported. 

12.2.2 

Check that the power is connected to the hard drive, and the power switch is 
turned on (if applicable). 

12.2.3 

Check that the USB cable is connected from the hard drive to the USB port at 
the rear of the set top box. 

12.3 

H

ARD 

D

RIVE HAS 

I

NCORRECT 

F

ORMAT

 

12.3.1 

Press PVR to launch the PVR menu, scroll right to the PVR Setup icon, and 
press OK to launch the PVR Setup screen. 

12.3.2 

Scroll down to the format drive option 

12.3.3 

Press OK to start the format, and then OK to confirm. 

12.3.4 

The format will take a few minutes to complete. 

12.3.5 

When the format is complete, the HDD status will show “Connected and 
working”. 

12.4 

H

ARD 

D

RIVE IS 

F

ULL

 

Summary of Contents for DSD 4121

Page 1: ...1 P a g e Copyright 2011 Altech UEC Pty Ltd VAST DSD 4121 PVR READY EXTENSION USER MANUAL...

Page 2: ...OL BUTTON FUNCTIONS 6 3 PVR ACTIVATION 7 3 1 REQUIREMENTS 7 3 2 ACTIVATION 7 3 3 PVR ENABLE 7 4 HDD CONNECTION 8 4 1 PVR ACTIVATION 8 4 2 HARD DRIVE DETECTION 8 4 3 HARD DRIVE FORMAT 8 4 4 HARD DRIVE...

Page 3: ...RIVE 18 11 PVR INFO 19 11 1 HARD DRIVE INFORMATION 19 12 TROUBLESHOOTING 20 12 1 NOT ALL MY REMOTE BUTTONS ARE WORKING 20 12 2 HARD DRIVE NOT CONNECTED 20 12 3 HARD DRIVE HAS INCORRECT FORMAT 20 12 4...

Page 4: ...ally powered i e the hard drive should have its own power supply 1 2 3 The maximum supported capacity is 1TB If a hard drive larger than 1TB is used it will be formatted to use only 1TB 1 2 4 Altech U...

Page 5: ...Reminders will not display while a recording is in progress 1 3 2 2 A limited TV Guide will be available while a recording is in progress 2 REMOTE CONTROL ONE TOUCH RECORD JUMP BACKWARD SCHEDULE RECO...

Page 6: ...jump back by the SMALL jump amount Holding this button will jump back by the BIG jump amount FAST FORWARD Use this button to fast forward a recorded program or when viewing behind live Pressing the b...

Page 7: ...2 The smart card number printed on the underside of the smart card 3 2 ACTIVATION 3 2 1 Log onto www uec com au and enter your smart card number and your unique registration key located on the front...

Page 8: ...f applicable 4 2 3 Scroll left to the PVR Setup icon and press OK to enter the PVR Setup menu screen 4 2 4 In this menu you can see the current status of the hard drive 4 3 HARD DRIVE FORMAT 4 3 1 Whe...

Page 9: ...rently watching press the record button on the remote control 5 1 2 A record start icon will appear and a red dot will appear in the iplate indicating that the event is recording 5 2 TV GUIDE EPG RECO...

Page 10: ...idual program information within the recording cannot be accessed 5 3 3 Because individual program information cannot be accessed an overall parental block setting for the recording can be set Choosin...

Page 11: ...ote control to add a Timebased recording timed event 5 3 5 4 The following screen will appear 5 3 5 5 Press OK on a field to edit it 5 3 5 6 Use left and right arrow buttons to change the selected cha...

Page 12: ...a time 6 1 2 If you try to record 2 programs that overlap on different channels a message will inform you that there is a conflict 7 PAUSE LIVE TV 7 1 PAUSING 7 1 1 If you press pause while watching...

Page 13: ...cked program the parental pin will be required before the program starts playing 7 2 7 A green dot indicates the program that is currently playing 7 2 8 A red dot indicates the program that is current...

Page 14: ...ill start the recording but continue playing back the remaining programs in the pause buffer 7 4 3 Once the pause buffer has been exhausted the PVR will switch to live TV on the channel on which the r...

Page 15: ...grams at the beginning of the list 8 3 2 To sort the list in alphabetical order press the yellow button 8 3 3 To sort the list according to start time press the yellow button again 9 SCHEDULED LIST 9...

Page 16: ...the selected program 9 3 SORTING 9 3 1 To sort the list in alphabetical order press the yellow button 9 3 2 To sort the list according to recording start time press the yellow button again 9 4 TIMEBAS...

Page 17: ...RDING OFFSETS 10 2 1 Programs tend to run past the times listed in the TV Guide due to inaccuracies in the broadcast information 10 2 2 The Record Start Offset adds extra time to the start of a record...

Page 18: ...ing and holding the fast forward button will jump forward by the period of time set in the big jump backward setting minimum 10 minutes 10 4 SAFELY DISCONNECT HARD DRIVE 10 4 1 To remove your hard dri...

Page 19: ...button scroll to the PVR Info icon and press OK 11 1 2 The PVR Info screen will be displayed as below 11 1 3 The green red bar is a graphical representation of the hard drive storage capacity Green in...

Page 20: ...wered drives are not supported 12 2 2 Check that the power is connected to the hard drive and the power switch is turned on if applicable 12 2 3 Check that the USB cable is connected from the hard dri...

Page 21: ...rm 12 5 HARD DRIVE SPACE ONLY SAYS 1TB WHEN I HAVE CONNECTED A 2TB DRIVE 12 5 1 The PVR Ready extension supports a maximum of hard drive capacity of 1TB 1000GB If your hard drive has a larger capacity...

Page 22: ...hours HD 13 2 HOW DO I ERASE ALL THE PROGRAMS IN THE PLAYLIST 13 2 1 It is possible to erase all programs by formatting the hard drive 13 2 2 Launch the PVR Setup menu and press OK on Hard drive forma...

Page 23: ...23 P a g e Copyright 2011 Altech UEC Pty Ltd Altech UEC Pty Ltd Level 2 27 Sirius Rd Lane Cove West NSW 2066 Sydney Australia The latest version of this user manual can be downloaded at www uec com au...

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