2
Thank you for choosing the Alpatronix HX101 Bluetooth Stereo Headphones. The HX101
has been designed by some of our most skilled audio engineers for comfort and precise
sound. Please take some time to read this User’s Manual before using your device for the
first time. If there are any problems with your purchase (wrong color, size, fit, etc.), or if you
believe you have received a broken or defective product, please contact Alpatronix
Customer Service by phone or email ([email protected] or 888 - 407 - 7515, Monday
- Friday, 9am to 5pm Pacific Time). Our Customer Service Staff can help you with just about
anything, and strive to make your experience in dealing with Alpatronix a positive and
enjoyable one.
Register your product
Please register your product and activate your 1-year warranty. It’s quick and easy.
Most return policies only allow for a defective product to be returned within 14 - 30 days after
the date of purchase
…
and most problems that happen due to defects in material and
workmanship have a knack of happening after this return period has ended. We have seen
the sad-puppy look on customers’ faces for too long and understand how upsetting it is to
spend your hard-earned dollars on something that stops working after a few weeks! That’s
why Alpatronix’s Ironclad Warranty will protect you for a whole year against all defects in
material and/or workmanship. So register your product at www.alpatronix.com/register and
and rest easy that you are covered no matter what the return policy is where you purchased
your product!
If you have a defective product and need us to take care of you, contact us by email at
[email protected] or by phone at (888) 407 - 7515 (option #2), and rest assured that
our support team will make this a quick and easy process with as little pain as possible.
Customer Service hours are Monday - Friday, 9am - 5pm Pacific Time.
Notice
: Alpatronix warranty is only valid when purchased from Alpatronix or its authorized
resellers, and within the country in which the product was purchased. If you are not sure
whether the retailer you are purchasing from is an authorized retailer, please contact us and
we will be happy to further assist you. Alpatronix sells directly on Amazon.com, and on the
Alpatronix.com website. Alpatronix warranty does not cover user damage. Tampering
with your device or user damage voids the manufacturer warranty.
