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 Phone Guide – 9202E 

 

300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com 

© 2012 Allworx Corp, a Windstream company. All rights reserved. All other names may be trademarks or registered trademarks of their respective 

owners. 

Revised: May 30, 2012 

 

Page ii 

Table of Contents 

1

 

GETTING STARTED .................................................................................................................................................... 1

 

1.1

 

W

HAT IS IN THE BOX

? ............................................................................................................................................... 1

 

1.2

 

C

ONNECTING THE 

P

HONE

 ......................................................................................................................................... 1

 

2

 

ADJUSTING YOUR PHONE ........................................................................................................................................ 3

 

2.1

 

B

ASE 

A

SSEMBLY AND 

A

DJUSTING THE 

A

NGLE OF THE 

P

HONE

..................................................................................... 3

 

2.2

 

V

OLUME

 .................................................................................................................................................................. 3

 

3

 

INTRODUCTION TO YOUR ALLWORX PHONE ........................................................................................................ 4

 

3.1

 

B

UTTONS

 ................................................................................................................................................................. 5

 

3.2

 

S

CREEN 

I

CONS

 ........................................................................................................................................................ 5

 

4

 

BUTTON OPERATION ................................................................................................................................................. 6

 

4.1

 

M

ESSAGES

 .............................................................................................................................................................. 6

 

4.2

 

C

ONFERENCE

 .......................................................................................................................................................... 6

 

4.3

 

T

RANSFER

 ............................................................................................................................................................... 6

 

4.4

 

S

PEAKER

 ................................................................................................................................................................. 7

 

4.5

 

MUTE/DND ............................................................................................................................................................ 7

 

4.6

 

H

OLD

....................................................................................................................................................................... 7

 

5

 

PHONE OPERATION ................................................................................................................................................... 9

 

5.1

 

P

LACING A 

C

ALL

 ....................................................................................................................................................... 9

 

5.2

 

R

ECEIVING A 

C

ALL

 ................................................................................................................................................... 9

 

5.3

 

E

NDING A 

C

ALL

 ........................................................................................................................................................ 9

 

5.4

 

H

EADSET

 ................................................................................................................................................................. 9

 

5.5

 

R

EDIAL A 

N

UMBER

 ................................................................................................................................................... 9

 

5.6

 

M

ISSED 

C

ALLS

 ......................................................................................................................................................... 9

 

5.7

 

C

HANGE 

P

RESENCE 

S

TATE

 .................................................................................................................................... 10

 

5.8

 

I

GNORE AND 

S

ILENCE 

S

OFT 

K

EYS

 ........................................................................................................................... 10

 

5.9

 

I

NTERCOM 

C

ALLS

 ................................................................................................................................................... 10

 

6

 

SYSTEM FEATURES ................................................................................................................................................. 11

 

6.1

 

O

PERATOR

 ............................................................................................................................................................ 11

 

6.2

 

U

SER 

/

 

R

ESOURCE 

E

XTENSIONS

 ............................................................................................................................. 11

 

6.3

 

L

EAVE A 

U

SER A 

V

OICEMAIL

 ................................................................................................................................... 11

 

6.4

 

B

USINESS 

S

PEED 

D

IAL

 ........................................................................................................................................... 11

 

6.5

 

A

UTO 

A

TTENDANT

 .................................................................................................................................................. 11

 

6.6

 

O

VERHEAD 

P

AGING

 ................................................................................................................................................ 11

 

6.7

 

A

CTIVATE 

D

OOR 

R

ELAY

 .......................................................................................................................................... 11

 

6.8

 

C

ALL 

F

ORWARDING

 ................................................................................................................................................ 11

 

6.9

 

P

AGING 

Z

ONES

 ...................................................................................................................................................... 11

 

6.10

 

C

ONFERENCE 

C

ENTER

 ........................................................................................................................................... 12

 

6.11

 

A

LLWORX 

M

ESSAGE 

C

ENTER

 ................................................................................................................................. 12

 

6.12

 

A

NSWER 

R

INGING 

P

HONE 

U

SING ANOTHER 

H

ANDSET

 .............................................................................................. 12

 

6.13

 

P

ARKING

 ................................................................................................................................................................ 12

 

7

 

ADVANCED TOPICS .................................................................................................................................................. 14

 

7.1

 

P

HONE 

C

ONFIGURATION 

M

ENU

 ............................................................................................................................... 14

 

7.2

 

P

ERSONAL 

S

PEED 

D

IAL

 .......................................................................................................................................... 14

 

7.3

 

P

REFERENCES

 ....................................................................................................................................................... 14

 

7.4

 

R

EBOOT THE 

P

HONE

 .............................................................................................................................................. 16

 

7.5

 

C

LEAR 

C

ALL 

H

ISTORY

 ............................................................................................................................................ 16

 

Summary of Contents for 9292E

Page 1: ...Allworx Phone Guide 9202E...

Page 2: ...tted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Allworx Corp 2012 Allworx Corp a Windstream company All rights reserved...

Page 3: ...3 TRANSFER 6 4 4 SPEAKER 7 4 5 MUTE DND 7 4 6 HOLD 7 5 PHONE OPERATION 9 5 1 PLACING A CALL 9 5 2 RECEIVING A CALL 9 5 3 ENDING A CALL 9 5 4 HEADSET 9 5 5 REDIAL A NUMBER 9 5 6 MISSED CALLS 9 5 7 CHA...

Page 4: ...Allworx Corp a Windstream company All rights reserved All other names may be trademarks or registered trademarks of their respective owners Revised May 30 2012 Page iii 7 6 REFRESH DIRECTORY 16 7 7 HO...

Page 5: ...Allworx server software release 7 4 and higher Do not attempt to install a 9202E on a server that is running a lower version of software Follow these steps to connect your phone see the figure below 1...

Page 6: ...elief guide 7 After applying power the phone will initialize itself You can watch its progress on the phone s screen A normal sequence would include a Allworx Logo b Profile profile name depending upo...

Page 7: ...nearest set of holes provides the steepest angle 3 Notice that the base has both fixed and flexible tabs Hold the base with the tabs pointed away fixed tabs down and flexible tabs up 4 Place the fixe...

Page 8: ...6 ALLWORX 585 421 3850 www allworx com 2012 Allworx Corp a Windstream company All rights reserved All other names may be trademarks or registered trademarks of their respective owners Revised May 30 2...

Page 9: ...SPEAKER Solid green when in use Use the phone as a speakerphone or activate a headset MUTE DND Solid red when Mute Turn off the microphone in the handset speakerphone or headset Solid amber in Do not...

Page 10: ...are now able to conference The Conf soft key will change to a dark In Conf indication 5 One party may exit the conference by hanging up the remaining parties will continue to be connected 6 If you de...

Page 11: ...d by the system administrator 4 5 MUTE DND Mute a Call During a call you can press the MUTE DND button to turn off the microphone in the handset speakerphone or headset The light on the MUTE DND butto...

Page 12: ...arks of their respective owners Revised May 30 2012 Page 8 To pick up a different call on hold Press the flashing LINE button for that call or use the Up Down navigation arrows to display the call on...

Page 13: ...ch the on phone directory by entering letters using the phone s key pad 5 2 Receiving a Call Inbound calls can be answered by pressing the flashing LINE button 5 3 Ending a Call Release a call by plac...

Page 14: ...E DND button will flash amber when you are in any state other than In Office 5 8 Ignore and Silence Soft Keys While a call is ringing the Silence and Ignore soft keys are displayed Pressing the Silenc...

Page 15: ...1 from any phone will go to the default Auto Attendant Dialing or transferring to extension 431 439 from any phone will go to a specific Auto Attendant set up by the System Administrator 6 6 Overhead...

Page 16: ...Send a message to another user Change presence setting Change name recording Manage message greetings Change your password Set up your one or more of your Presence based inboxes to prevent callers fr...

Page 17: ...e trademarks or registered trademarks of their respective owners Revised May 30 2012 Page 13 1 Press the Transfer button 2 Dial extension 700 and wait for the call to be answered 3 The Parking Orbit e...

Page 18: ...the touch of a button Setting up a Personal Speed Dial 1 Press the Config soft key 2 A menu will appear The first option will be Personal Speed Dial Press the SELECT button 3 Use the Up Down navigati...

Page 19: ...will ring when a new call is received while in use Auto on Hold o When a second call comes in and you press the line button for the new call the first call is automatically put on hold rather than bei...

Page 20: ...l changes made 5 Select the Yes soft key on the confirmation prompt to reboot 7 5 Clear Call History The Allworx phone retains the history of your calls up to 99 calls You can clear your call history...

Page 21: ...usiness directory company phone list conference scheduling page distribution lists and instructions for using phone features are available on the Allworx server Open a web browser and enter http Serve...

Page 22: ...70 B Section 5 The mounting plates are available from your local telephone company or your local retailer Caution If using a standard telephone wall mounting plate DO NOT make any connection to the RJ...

Page 23: ...s booklet is available from the U S Government Printing Office Washington D C 20402 Changes and Modification not expressly approved by the manufacturer or registrant of this equipment can void your au...

Page 24: ...orx com 2012 Allworx Corp a Windstream company All rights reserved All other names may be trademarks or registered trademarks of their respective owners Revised May 30 2012 Page 20 11 Abbreviations Po...

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