Allworx 9202E User Manual Download

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Allworx

Phone Model 9202E User Guide

Version J Updated February 14, 2019

Summary of Contents for 9202E

Page 1: ...Allworx Phone Model 9202E User Guide Version J Updated February 14 2019...

Page 2: ......

Page 3: ...Allworx Phone Model 9202E User Guide...

Page 4: ...software incorporated with the instrument as intended in the operation of the product in which it is embedded The software may not be copied decompiled reverse engineered disassembled or otherwise re...

Page 5: ...Allworx OfficeSafe Allworx Migrate Allworx Connect servers Allworx Connect 731 server Allworx Connect 536 530 server Allworx Connect 536 server Allworx Connect 530 server Allworx Connect 324 320 serve...

Page 6: ...d function button definitions Overview updated programmable function keys PFKs Operation added communication options section Operation added appearance PFK section Operation clarified place a call Ope...

Page 7: ...e 3 2 2 Adjust the Phone Angle 4 2 3 Volume Adjustment 4 2 4 Wall Mounting Optional 5 2 4 1 Wall Mounting Plate 5 2 4 2 Handset Retainer Clip 5 Chapter 3 Overview 7 3 1 Buttons 8 3 2 Screen Icons 8 3...

Page 8: ...te Settings 15 4 12 Transfer 15 4 13 Conference 16 4 14 Missed Calls 17 4 15 Presence 17 Chapter 5 Features 19 5 1 Contacts 19 5 2 System Extensions 19 5 3 User Resource Extensions 20 5 4 Allworx Mess...

Page 9: ...d to the jack on the back of the Allworx phone Phone Functions Reference Card slide the quick operating guide between the base and back of phone Additional equipment needed not included in the box Eth...

Page 10: ...teract and Interact Professional application and describes the features within the application This guide is available at www allworx com Allworx Reach for iOS User Guide The guide is specific to the...

Page 11: ...ct the phone to an analog phone line This may cause damage to the Allworx phone which voids the warranty Cable Connections Optional Headset cord Headset jack Handset cord Handset jack Ethernet cable N...

Page 12: ...reading To adjust the phone base angle 1 Unplug the phone from the PoE or the power supply Remove the handset from the hook and lay the phone face down on a soft surface 2 Hold the base with the fixed...

Page 13: ...vailable from a local telephone company or local retailer The mounting plate has studs that position the Allworx phone flush to the wall surface Remove the Allworx phone base and mount the phone over...

Page 14: ...ry 14 2019 To adjust the retainer clip for desktop use for easier handset removal hang up insert a coin in the retainer clip slot and turn the coin clockwise 180 degrees To return the retainer clip to...

Page 15: ...isplay the preferred language users cannot change the phone display language within the phone configuration menu After making the change the preferred language displays during the phone reboot Scroll...

Page 16: ...on the current phone screen The functionality of each soft key is explained in the appropriate section of this guide Icon Description New voicemails Missed calls On an active call Function Button Desc...

Page 17: ...y phone list distribution lists phone features chart and shared folders Enter the My Allworx Manager address into a web browser e g Internet Explorer For more information visit http www allworx com an...

Page 18: ...Allworx Phone Model 9202E User Guide Page 10 1 866 ALLWORX 1 585 421 3850 www allworx com Version J Updated February 14 2019...

Page 19: ...outbound call 1 Lift the handset or press the SPEAKER button 2 Dial the extension or press the SpDial soft key to automatically dial a programmed number The phone configuration enables users to dial w...

Page 20: ...e SPEAKER button again to disconnect the call 4 6 Directory Dialing 1 Press the UP DOWN scroll keys to view a list of all User Extensions System Extensions and Speed Dial numbers by Name or Descriptio...

Page 21: ...gs and behaviors To adjust the Hold button behavior see Hold Button Operation on page 29 for more information To retrieve the call Held calls press the flashing PFK Parked calls dial the parking orbit...

Page 22: ...he parked call orbit number and the duration of the parked call If there are no active calls on the handset the LCD screen displays No Calls Parked 4 11 2 Retrieving Parked Calls The PFKs listed below...

Page 23: ...settings of the recipient Allworx User extension configuration Allworx Users with permissions can adjust the Park To Extension timeout and call handling using My Allworx Manager System Extension defin...

Page 24: ...nect to the first person for the conference call Press the CONF soft key 2 Select the unused LINE button and dial the second person for the conference call 3 Press the CONF soft key All three callers...

Page 25: ...ss SELECT to call the number if it is available 4 15 Presence The Presence setting identifies which call route the incoming call uses based on the extension availability The Presence setting options i...

Page 26: ...Allworx Phone Model 9202E User Guide Page 18 1 866 ALLWORX 1 585 421 3850 www allworx com Version J Updated February 14 2019...

Page 27: ...My Allworx Manager page or contact the Allworx Server Administrator for the actual dialed digits Number Access 0 Initiate a call to the company operator 3 extension Connect to another user s voicemai...

Page 28: ...lworx Server Administrator configured the Allworx server with the Multiple Language Pack feature users can press to play the Message Center prompts in a language other than English when prompted In th...

Page 29: ...l party hangs up users hear a dial tone to place additional calls Additional options include 9 To manage system recordings requires Recording Manager permissions See To manage the Call Queues ACD Queu...

Page 30: ...sfers to Jim s extension Key During message After message Option 1 1 Reply to this message internal recipients only Enter an extension to forward the message The Allworx system plays the selected user...

Page 31: ...r Dial 3 extension digits may vary per system Please check phone functions tab of the My Allworx Manager page or consult with the Allworx administrator Note Digits may vary per system Please check pho...

Page 32: ...the greeting recording press If there is no previously recorded greeting only option 1 is available Key Option Key Option Key Option 2 Change your name recording Return to previous menu 3 Review your...

Page 33: ...an Allworx password The PIN is for Hot Desk logins Message Center ACD Queues and Reach application The password is for logging into My Allworx Manager Interact and the Allworx Admin page Follow the pr...

Page 34: ...t greeting 2 To manage the Auto Attendant status message 3 To manage the Auto Attendant schedule A message plays The Auto Attendant is using schedule number To select a different schedule enter the sc...

Page 35: ...se the keypad to enter the phone number or extension press SELECT Use the DOWN scroll key as a backspace To add a one second pause to the dialed number to wait for auto answer systems to prompt for ad...

Page 36: ...e phone Enabled Disabled Audible Dialing Hear tones when pressing a key Enabled Disabled Call Timer Display Display the length of a phone call Enabled Disabled Intercom Auto Answer Automatically answe...

Page 37: ...Disabled TSP Driver Caller ID Controls the Caller ID display in the Allworx TSP driver Calling Party Info DNIS Information Messages Button Set the MESSAGE button function Displays Message List Call me...

Page 38: ...e system directs the calls to the shared phone and outgoing calls use the new caller ID Users can initiate the login by selecting the Hot Desk Login option from the phone Config menu To manually Hot D...

Page 39: ...The phone stores Network Profiles which are network and registration settings Users can select a Network Profiles for use during different situations Usage examples include connecting to a second Allw...

Page 40: ...Allworx Phone Model 9202E User Guide Page 32 1 866 ALLWORX 1 585 421 3850 www allworx com Version J Updated February 14 2019...

Page 41: ...sures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the recei...

Page 42: ...d for Power over Ethernet PoE OR An Allworx approved Limited Power Source 24 VDC 400 mA The optional wall mount switching Power Supply has the following specifications Input Voltage is 100 240VAC 50 6...

Page 43: ...866 ALLWORX 1 585 421 3850 Page 35 www allworx com Version J Updated February 14 2019 Appendix A Abbreviations Abbreviation Definition DND Do Not Disturb PBX Private Branch Exchange PoE Power Over Eth...

Page 44: ...Allworx Phone Model 9202E User Guide Page 36 1 866 ALLWORX 1 585 421 3850 www allworx com Version J Updated February 14 2019...

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Page 46: ...Toll Free 1 866 ALLWORX 1 585 421 3850 www allworx com Revised February 14 2019...

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