Allpay Dosh EPoS Till User Manual Download Page 1 | Manualshive

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Summary of Contents for Dosh EPoS Till

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Page 2: ...ID Scanner Optional 7 4 4 3 Biometric Reader Optional 8 4 5 Power On 8 4 6 Power Off 8 4 7 Hard Reset 8 5 Logging into the EPoS Till 9 5 1 Receiving Your EPoS Till Logon Account 9 5 2 Logging In 9 6 U...

Page 3: ...g Cash 23 7 3 Pay Using Combined Cash Account 24 7 4 Refund Transaction 25 8 Reports 27 8 1 Accessing Reports 27 8 2 Report Layout 27 8 3 Available Reports 28 8 3 1 Current Balances 28 8 3 2 Transacti...

Page 4: ...When paying for an item at the EPoS till pupils may identify themselves in one of three ways Swipecard registered against a user account Contactless Card using Radio Frequency Identification RFID Biom...

Page 5: ...ew allpay Dosh accounts managing individual school settings managing access to EPoS tills and producing reports The school and parent web portal is available at the following website address www allpa...

Page 6: ...ser and the customer 4 1 EPoS Till Hardware Layout Fig 1 Optional devices that may be connected to the EPoS till include RFID Scanner Biometric Scanner All connections including mains power network an...

Page 7: ...When all transactions are completed the unit can be moved back to a position where a network connection is available This allows the transactions processed earlier to be synchronised to the central se...

Page 8: ...The EPoS till should now power on When successful you will hear an audible alert and the Power Indicator will turn green 4 6 Power Off 1 If logged into the EPoS till from the homepage select Quit 2 Fr...

Page 9: ...see 2 3 School and Parent Web Portal Upon receiving logon credentials the Power User may log into the web portal and create further user accounts All subsequent account credentials once created are d...

Page 10: ...nt for use with the allpay Dosh system through the EPoS till 6 1 1 Register New Parent Guardian Details 1 Log into the EPoS till as a Power User or Administrator see 5 Logging into the EPoS Till 2 Fro...

Page 11: ...number for account 9 character min Account Name Name of meal account e g pupil first name and surname no spaces Overdraft Amount Overdraft permitted on account if applicable Fig 8 6 Select Activate Sa...

Page 12: ...nked account 5 Using an unregistered swipecard swipe the card or enter the 19 digit number manually Fig 9 6 Select Assign Save 6 1 4 Assign RFID Tag 1 Log into the EPoS till as a Power User or Adminis...

Page 13: ...count will be submitted electronically to the nominated email address entered during registration 6 1 6 Resetting Web Logon Once a web portal account has been created and logon credentials issued pare...

Page 14: ...message see Fig 12 Fig 12 5 Select Yes to permanently delete the account 6 1 8 Deactivate Parent Guardian Swipecard 1 Log into the EPoS till as a Power User or Administrator see 5 Logging into the EP...

Page 15: ...gging into the EPoS Till 2 Locate and manage the appropriate parent guardian account see 6 3 Manage Users 3 Select Accounts 4 From the list tap the name of the desired meal account 5 Tap Credit Balanc...

Page 16: ...From the main menu select Users New Pupil 3 Tap each text box and use the onscreen keyboard to complete see Fig 17 Fig 17 4 Tap Save when complete the record entry 5 To continue the process proceed to...

Page 17: ...gn Save 6 2 4 Assign Pupil RFID Tag 1 Log into the EPoS till as a Power User or Administrator see 5 Logging into the EPoS Till 2 Locate and manage the appropriate pupil account see 6 3 Manage Users 3...

Page 18: ...represented by a green tick see Fig 20 Fig 20 6 Repeat the process a further 3 times To enrol a fingerprint the biometric reader must make 4 consecutive successful scans Any issues reading a finger p...

Page 19: ...s Free School Meal Daily Allowance Daily contribution value toward meals Daily Spend Limit Maximum spend limit of pupil per day Emergency Meal Limit Number of emergency meals allowed Max Corrections R...

Page 20: ...cess the Manage Users follow the steps below 1 Log into the EPoS till as a Power User or Administrator see 5 Logging into the EPoS Till 2 From the main menu select Users Manage Users Fig 22 3 To locat...

Page 21: ...er User Administrator or Caterer see 5 Logging into the EPoS Till 2 From the main menu select Sales Fig 23 3 Using the identification methods available locate the appropriate account By Swipecard Swip...

Page 22: ...osh account continue to 7 1 3 Account Payment If paying by cash proceed to 7 2 Pay Using Cash If paying via combined continue to 7 3 Pay Using Combined 7 1 3 Account Payment 1 If successful the screen...

Page 23: ...he appropriate products from the list and select Pay see 7 1 2 Product Selection 4 Tap Cash and input the value of the cash given see Fig 26 and Fig 27 Fig 26 Fig 27 5 Select OK Confirm Payment 6 The...

Page 24: ...see 7 1 1 Account Identification 4 Select the appropriate products from the list and select Pay see 7 1 2 Product Selection 5 Select Cash or Account and input the partial value to be tendered The rema...

Page 25: ...ll 2 From the main menu select Sales 3 Identify the account to be used see 7 1 1 Account Identification 4 Select Payment Method see Fig 30 Fig 30 5 Tap View Transactions 6 A list of transactions most...

Page 26: ...ave Fig 32 9 If voiding a transaction select Yes to proceed otherwise continue to next step 10 If the maximum number of refunds limit has been reached for the institution and or the user a warning may...

Page 27: ...y follow the steps below 1 Log into the EPoS till using an account with administrative privileges see 5 1 Logging In 2 From the main menu select Reports 3 Choose the appropriate report from the list a...

Page 28: ...to specify a date range 8 3 2 Transactions Upon specifying a specific data range it is possible to view a comprehensive list of transactions between those dates These transactions include debits and c...

Page 29: ...ted fully are summarised in the abandons report Details contained within the report include the product customer and caterer 8 3 8 Free School Meal Eligibility In certain circumstances pupils may be e...

Page 30: ...Once installed further options may be added or removed dependant on requirements To access the list of available products follow the steps below 1 Log into the EPoS till using an account with adminis...

Page 31: ...w Parent Guardian Edit Parent Guardian Details Delete Parent Guardian details Register New Pupil Edit Pupil Details Delete Pupil Details Enrol Fingerprint Assign Swipecard Assign RFID De activate Acco...

Page 32: ...istake A If a mistake is made before confirming the transaction the transaction can be modified or cancelled completely If the transaction has been confirmed refer to 7 4 Refund Transaction for more i...

Page 33: ...ated meal account see 6 1 2 Link Pupil to Meal Account Q How do I activate or deactivate an overdraft limit A Overdraft limits exist in case funds are unavailable but are deactivated on each meal acco...

Page 34: ...34 Telephone and email support is available from allpay during office opening hours Office opening hours are 8 30am to 5 30pm Monday to Friday Please call 0844 381 9230 or email doshsupport allpay ne...

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