GX3300 Technical Manual
Page 24
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All stats 0. Likely a firewall is blocking incoming traffic. Disable your firewall. Check your
camera trigger settings. Many camera trigger modes require a software or hardware trigger
event to capture frames.
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Packets are incoming, but all dropping. Be sure you have JumboFrames enabled on your NIC.
Otherwise, decrease your PacketSize setting to 1500.
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All packets completing as normal, but black image. Check ExposureValue, ExposureMode, and
be sure your scene is suitably lit.
If you are still having problems acquiring images, please send your camera settings file (click on
the disk icon in SampleViewer) to [email protected].
Saving camera setting file
