GX3300 Technical Manual
Page 23
non AutoIP range on your NIC and it doesn
’
t have access to a DHCP server. Either change your
NIC IP to be in the AutoIP range, or fix the camera IP address to be on the same subnet as
your NIC.
•
Camera is not listed, or flashing
“
Camera Unavailable
”
:
There may be multiple NICs on
your system set to the same subnet. The camera can not know which card to resolve to. Change
the IP address of your NIC.
If you are still having problems, type:
ipconfig /all
in a windows command prompt, and send a
screenshot to [email protected].
Ipconfig /all screenshot
Is the camera listed in SampleViewer but can’t acquire images?
Reset your camera settings to factory default: with ConfigFileIndex = Factory, click the
ConfigFileLoad button.
While streaming, check your Stats:
All stats 0 while streaming. Firewall likely blocking traffic
