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Appendix C
Technical Support Fax Order
Name _________________________________________________________________
Company _____________________________________________________________
Address ______________________________________________________________
City ______________________ State/Province_______________________________
Zip/Postal Code __________________ Country_______________________________
Phone ______________________________ Fax_______________________________
Incident Summary
Model number of Allied Telesyn product I am using___________________________
Firmware release number of Allied Telesyn product___________________________
Other network software products I am using (e.g., network managers)
______________________________________________________________________
______________________________________________________________________
Brief summary of problem _______________________________________________
______________________________________________________________________
Conditions (List the steps that led up to the problem.)_________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files.
When completed, fax this sheet to the appropriate Allied Telesyn office. Fax
numbers can be found on page 25.
