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Rockwell Automation Publication 2711P-IN026H-EN-P - May 2018
High-bright Display Modules
The maximum cable length between the terminal's Ethernet port and a 10/100 Base-T port on
an Ethernet hub (without repeaters or fiber) is 100 m (328 ft). For additional information, refer
to the EtherNet/IP Media Planning and Installation Manual, publication
ENET-IN001
.
Troubleshooting
If the terminal is not operating correctly, check the power, status indicators, and display settings.
For additional troubleshooting techniques, see the following user manuals:
• PanelView Plus Terminals User Manual, publication
2711P-UM001
• PanelView Plus 6 Terminals User Manual, publication
2711P-UM006
Check for Adequate Power
A terminal that does not receive adequate power could cause unpredictable behavior. Verify the
power requirements in the
Specifications
table.
Check Status Indicators
The terminal has two status indicators to isolate operating problems.
• COMM indicator (green) for communication
• FAULT indicator (red) for hardware faults
When the terminal starts, the fault indicator should be off, except for a few brief flashes, and the
comm indicator on. If the indicators remain off, the power supply or logic module has failed.
Check the power cable. If the power is not within range, replace the power supply. If the power is
within range, replace the logic module. After a successful startup, both indicators are off and
controlled by the application running on the terminal.
WARNING:
Do not connect or disconnect any communication cable with power applied to this
device or any device on the network. An electrical arc could cause an explosion in hazardous
location installations. Be sure that power is removed or the area is nonhazardous before
proceeding.
COMM
FAULT
DEFAUL
T
RESET
COMM Indicator
FAULT Indicator