alfen Eve Double Pro-line Manual Download Page 25

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Eve Double Pro-line |  Version 1.0  |  June 2020

ENGLISH

5 CONNECTIVITY

5.3 Register your ICU EZ account

If you want to enter into a contract for ICU EZ management 
services with Alfen, visit: 

www.alfen.com/en/services/ 

management-charging-stations

 to register.

REMARK

You can only register as a user once you own the ICU EZ 
charging station. In order to register, you will need the 

information for your first charging station. We use this 

information to identify you. As soon as your account has 
been set up, Alfen will contact you with login details. Did 
you forget to register, but you have already ordered the 
ICU EZ? No problem. If you ordered the charging station to 

be configured to ICU EZ, your charging station is already 

registered and active in the management system. All 
transactions and other actions from the past are saved and 
visible to you.

1.

  Complete the registration form on the Alfen website.

2. 

In the ‘remarks’ field, enter the numbers located on the  

 

back of your charge passes.

3. 

Click ‘Send’.

4.

  Alfen will process your request and activate your  

 

account. Your login details will be sent as soon as  

 possible.

5. 

With these login details, you will be able to log in to  

 

the website 

www.alfen.com/en/more/login

.

6. 

After logging in on ICU EZ, you will be able to access  

 

your charging station and its status immediately.

5.4 Managing settings

If your charging station is connected to a management 
system, it is possible to manage settings remotely even 
without using the Service Installer Application. Alfen  

charging stations offer a myriad of configuration 

 

possibilities, for everything from basic settings to advanced 
smart charge settings. These fall broadly into the following 
categories:

• 

General information, such as the present charging 
current and temperature

• 

General settings for the charging station like language, 
intensity of the status indications and load capacity

• 

Switching between RFID and Plug & Charge and

• 

Settings for transaction messages

• 

Smart charge settings

• 

Connectivity

• 

Smart Charging Network

• 

Overview of activated options (see paragraph 2.6) and 
possibility to change (license code)

Alfen innovates continuously. Settings are regularly  
added, extended, adjusted and removed. The latest version 
of all settings can always be found at:  

www.alfen.com/en/downloads

5.5 Register your charging station to your own 
management system

When using a non-Alfen management system, it is essen-
tial that you register the charging station model. The Eve 
Double Pro-line  model will send a ChargePointModel in 

accordance with OCPP specifications when logging in. The 

table in paragraph 2.6.1 indicates available options.

Summary of Contents for Eve Double Pro-line

Page 1: ...Manual Handboek Handbuch Manuel Eve Double Pro line...

Page 2: ...OUTSIDE BUITENZIJDE AUSSENSEITE EXT RIEUR 1 3 5 6 7 5 2 4 6 5 8...

Page 3: ...INSIDE BINNENZIJDE INNENSEITE INT RIEUR 9 13 10 9 11 12 14 15...

Page 4: ...4...

Page 5: ...e a safe installation process and to fully utilise all advanced features of your new system we advise you to read this manual carefully Properly store this manual for future usage We have invested a g...

Page 6: ...ring the charging station 19 3 3 2 Wall mounting 19 3 3 3 Mounting post 20 3 4 Electrical installation 20 3 5 Maintenance 21 4 Commissioning the charging station 22 4 1 Safety instructions prior to us...

Page 7: ...flammable substances or in or near to water or In case of normal wear and tear or There is a failure of the distribution network or There is a force majeure situation or the defect is otherwise cause...

Page 8: ...splay 14 On off switch 4 pole model 904461022 8 pole Ground wire terminal block positioned under sockets ENGLISH 2 PRODUCT 2 1 The charging station On pages 2 and 3 of this manual you will find the im...

Page 9: ...instruction will be shown see Appendix A for more information Progress bar displays the progress of the authorization process in which the user is involved A full progress bar indicates the necessary...

Page 10: ...on detecting a charging cable or charge card all Eve Double Pro line products will show a green status The light blue cyan colour will only be displayed if and when a connection between the vehicle an...

Page 11: ...22kW 2x Circuit breaker 20A type B or 2x 35A gG fuses Load balancing optional 7 4kW 22kW max 7 4kW 22kW max Feeder cable 1 Feeder cable 2 Feeder cable 1 2 PRODUCT Installation Eve Double Pro line with...

Page 12: ...in front of the card reader Hold the charge pass that you want to remove in front of the card reader Display Supporting text on display Master Key held in front of reader Add or remove charge passes C...

Page 13: ...apps Display 7 TFT colour display 800 x 480 pixels Status indication integrated on display RFID card reader RFID NFC ISO IEC 14443A B MiFare Classic 13 56 MHz DESFire Maximum length 7 bytes Access Lo...

Page 14: ...ware update files Encrypted and digitally signed Encryption SHA256 hash pkcs1 PSS padding with 2048 RSA key Signature RSA public key 2048 bit EVSE Interal Flash AES 128 bit erased when read Root certi...

Page 15: ...truments Directive 2014 32 EG NOTICE The operating temperature assumes the ambient temperature of a product delivered in the default casing colour RAL9016 Direct exposure to sunlight may have an adver...

Page 16: ...er supply 1 phase 32A 2 x 40 A max 1P kar B or C 2 x 35A max gG Optional Single power supply 3 phase 16A 1 x 40 A max 3P kar B or C 3 x 35A max gG Optional Single power supply 3 phase 32A 1 x 40 A max...

Page 17: ...side Stop transactions and release the plug Pause charging until cable plugged back in Choice of management system Stand alone ICU Connect other options Communication through GPRS UTP LAN Auto detect...

Page 18: ...cted from every power source prior to performing installation or maintenance work REMARK The conditions at the specific location may influence the installation requirements 1 x 1 x 1 x 2 x WARNING The...

Page 19: ...p over cables Ensure that the UTP Ethernet connection on the bot tom side of the charging station is covered to prevent it from being unintentionally disconnected or used by unauthorised individuals 3...

Page 20: ...asher M4 1x bolt M8x20 Stainless A2 anti theft 4 x Tap bolt M10x25 1 Dig a hole of approx 50x50cm with a depth of 65cm 2 Place the concrete or metal pedestal in this hole 3 Attach the post on the pede...

Page 21: ...fices on the top side of the rear cover 11 Use a Torx T25 screwdriver to tighten the two screws on the top side of the unit image 3 12 Properly close the white part of the casing by pres sing on it an...

Page 22: ...ectly 7 The charging station may be configured further if desired Use the Service Installer software application to gain access 8 Did you have your charging station configured with a smart charge feat...

Page 23: ...tion is then activated you can use and install it as desired 4 3 3 Changing language settings Alfen s charging station interface supports ten different languages Changing the language can be done in t...

Page 24: ...Whether and which management system a charging station connects to is arranged by the company reselling the product This includes the services offered via this system which are outside the scope of d...

Page 25: ...gin 6 After logging in on ICU EZ you will be able to access your charging station and its status immediately 5 4 Managing settings If your charging station is connected to a management system it is po...

Page 26: ...our charge point supplier Check powerboard 105 Not able to charge Please call for support Internal error No communication with internal power meter Contact the service department of your charge point...

Page 27: ...Cable connected for more than 2 minutes without starting a charging session Reconnect cable and start charging session within 2 minutes Otherwise contact the service depart ment of your charge point s...

Page 28: ...ing cable is out of range according to the IEC 61851 norm One specific cable Issues with other charge points Cable broken All cables No issue with oth er charge point Contact the service department of...

Page 29: ...tocol Modbus over TCP IP is used to transfer data from the EMS to the charging station In this case the charging station acts as a slave and the EMS as a master The charging station and the smart mete...

Page 30: ...al amount of sockets in the SCN Maximum 100 SCN AlternatingPeriod The alternating period used in the event of insufficient capacity This characteristic is automatically synchronised between charging s...

Page 31: ...active Power Sum VAr 0 1 VAr SIGNED32 Apparent Power Sum VA 0 1 VA UNSIGNED32 Cos phi Sum 0 001 SIGNED32 Active Power L1 W 0 1 W SIGNED32 Active Power L2 W 0 1 W SIGNED32 Active Power L3 W 0 1 W SIGNE...

Page 32: ...if possible Without a DHCP server the charging stations obtain an IP address via Auto IP All charging stations are fed from the same point there is no layered electricity grid An existing switch or ro...

Page 33: ...functionality was purchased The charging station will not be part of the SCN if you have not purchased this functionality After you receive confirmation for your purchase of this functionality by Alfe...

Page 34: ...ly For this purpose all local authorities have established collection schemes under which residents can dispose waste electrical and electronic equipment at a recycling centre or other collection poin...

Page 35: ...ntact Alfen ICU B V Hefbrugweg 28 1332 AP Almere The Netherlands P O box 1042 1300 BA Almere The Netherlands Tel Sales Support 31 0 36 54 93 402 Tel Service 31 0 36 54 93 401 Website ww alfen com en e...

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