www.aleratec.com
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Technical Support
After reading this User Guide, if you need additional assistance with this product,
please contact Aleratec Technical Support. Our technical staff will be happy to assist
you, but they may need your help to better assist you. Calling Aleratec Technical
Support without all the necessary information can be both time consuming and
frustrating. Therefore, please try to have the following information ready before
calling:
1. Part Number - the part number is located on the back of the Stand-Alone
Duplicator SA.
2. Serial Number - the serial number is located on the back of the Stand-Alone
Duplicator SA.
3. Troubles - your questions about the Stand-Alone Duplicator SA. Please provide
enough information about your problems so our technical staff can recreate and
diagnose it.
Technical Support Addresses and Phone Numbers
X
By e-mail:
X
By Telephone:
1-818-678-0484
Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific Time,
Monday through Friday, excluding U.S. holidays.
Please try to call from a phone near your computer system.
X
Access is available 24 hours a day, 365 days a year, via:
The World Wide Web at:
www.aleratec.com
FAX at:
1-818-678-0483
