PODD – Installation, Operation and Maintenance Manual
A l e n c o n S y s t e m s L L C - P a g e
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8 Maintenance and Servicing
8.1 General Maintenance
Follow these recommendations to ensure optimal performance of the system.
Make sure the PODD and mounting bracket are fastened securely
Make sure that the PODD enclosure is sealed completely
Do not stress any connectors, wires or antennas
8.2 Magnet Reset
There is a magnetic reset switch placed inside the enclosure on the upper rightside. To toggle
this switch, the enclosure
DOES NOT
need to be opened. Look for a utility magnet to be
mounted on the PODD enclosure. The magnet reset should be used as a first line
troubleshoot when there are issues with the PODD or PODD-Site UI.
To reset the PODD, follow the label and run a magnet down the right side of the PODD
enclosure from position 1 to 2. The status LED will turn off to indicate a system reboot is
occurring. After a couple of minutes the PODD will turn back on, the green LED indicator will
be on, and the PODD site will be accessible.
Figure 22: PODD Reset Magnet and Guide
8.3 PODD Replacement
PODDs come preconfigured from Alencon. If the PODD requires servicing, disconnect and
obtain an RMA (return merchandise authorization) number from Alencon Systems technical
support. Then following the RMA process, return the defective PODD to Alencon Systems
or an authorized Alencon service agent.
