WA R R A N T Y D E TA I L S
It is our aim to provide you with quality products that you can trust. Our products
come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or a refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
The Guarantee
The product is guaranteed to be free from defects in workmanship and parts
for a period of 3 years from date of purchase. Defects that occur within this
warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion, solely at our option with no charge for parts and
labour. The benefits conferred by this warranty are in addition to all rights and
remedies in respect of the product that the consumer has under the Trade
Practices Act and similar state laws.
Proof of Purchase
This warranty is valid for the original purchase and is not transferable. Please
keep your purchase docket or receipt as proof of purchase and as proof of date
on which the purchase was made. The purchase docket (or a copy) or receipt
must be presented with the warranty when making a claim under this warranty.
Service during the Warranty Period
To claim for warranty, contact us on 1300 800 200 or [email protected] to
get an RA# (Return Authorization Number). Ensure that the RA# is clearly stated
on the outside of the packaging and that the product is properly packaged so
that no damage occurs to the product during transit. Shipping of the product
back to us for warranty will be at your cost. A product return without the RA# or
proof of purchase will not be accepted.
