March 20, 2013
• Alcorn McBride RideTraXX User’s Manual • Rev 1.3 • Page 47
Troubleshooting Guide
Q:
Triggering using the discrete inputs, the unit does not execute the assigned command.
A
: Verify that the Voltage/Contact Closure DIP switch is properly configured.
Q:
I‟ve copied several files from my PC onto a Compact Flash, but they do not play.
A
: The Compact Flash may have been pre-formatted in a way that is incompatible with the
RideTraXX operating system. Be sure you have saved your files, then format the card as
Microsoft FAT32.
Q:
Audio playback is too fast or too slow.
A:
All files played on the RideTraXX must be encoded to use the same sample rate (i.e all
44.1KHz or all 48KHz, etc.). You cannot mix and match sample rates.
Q:
I hear snaps and pops in the playback audio, especially when playing all of the channels.
A:
RideTraXX supports up to 10 mono or 8 stereo files at 192kbps and up to 16 mono at
128kbps. Make sure that your files do not exceed this bitrate. If playing more than 8 files at
once, please verify that they are mono files. RideTraXX supports a simultaneous maximum
of 8 stereo mp3s, or 16 mono.
For the answers to other questions, check out the Alcorn McBride Knowledge Base at
http://www.alcorn.com/kb
If you don‟t find it there, please email our technical support staff at [email protected]
